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What is a loss account?Important: PayPal for Marketplaces is a limited-release solution at this time. It is available to select partners for approved use cases. For more information, reach out to your PayPal account manager or contact a PayPal Partner Expert. When merchants are onboarded via PayPal for Marketplaces to a Managed What are merchant fee rates and how can I apply?If you received payments totalling 4000 CHF (or more) into your PayPal business account within the last calendar month, you may be eligible for reduced receiving fees. To apply: Go to your Balance page. Click Merchant fees on the left side of the page. Click online form and What is a PayPal for Marketplaces reference account?Important: PayPal for Marketplaces is a limited-release solution at this time. It is available to select partners for approved use cases. For more information, reach out to your PayPal account manager or contact a PayPal Partner Expert. A reference account is a PayPal general ledger entry that the What should I do if my account is locked?If your account is locked, it usually means that too many login attempts were made with an incorrect password. It could also mean that your PayPal account has had a negative balance for an extended period of time. To have your account unlocked, please call us. For phone What is the Payouts API and how do I enable it on my account?Note: The MassPay API is Deprecated as of September 1, 2017. For new integrations, see the Payouts Overview. The Payouts API is a fast, convenient way to send commissions, rebates, rewards, and general disbursements. Use the Payouts API to make PayPal payments to multiple PayPal accounts in a What SSN should I use for a Sandbox test account?You need a Social Security Number (SSN) to create a PayPal Payments Pro account. In the Sandbox, use "111" for the first three digits, followed by the two other number sets (a two-digit number and a four-digit number). You can use any set of numbers for the rest About PayPal MoneyPoolsPayPal MoneyPools Overview MoneyPools are an easy and fast way to collect money with friends. Whether you need to raise money for a holiday, a group gift, or for regular shared expenses, just create a MoneyPool and share it with your friends and family. Please note that you're What is PayPal.Me?What is PayPal.Me? PayPal.Me is a faster, easier way to get paid through PayPal. Just share your very own PayPal.Me link (paypal.me/YourName) with your friends and family, and they can send you money for lunch, chip in for a group gift, or any other reason they need to Why can't I add my credit card to my PayPal account?You may be unable to add your card if: Your card has previously been added to 2 different PayPal accounts. If your card has been added to 2 different PayPal accounts in the past, it cannot be added to a third. You entered an incorrect billing address. What How are fees for Payouts calculated and reported?As of May 15, 2018, PayPal will calculate the fee individually for any Payout that you send. (Previously, Payouts calculated fees at the batch level.) Beginning with the May reports for your account, both the Transaction Report and the Settlement Report will list fees explicitly and individually, Setting up and managing your PoolCan I keep receiving contributions once my MoneyPool reaches its goal? Yes, people can contribute to your MoneyPool until you decide to end or delete it, even if you’ve exceeded your goal amount. Please note that you're responsible for spending the money collected for the purpose set out What is the Message Center?What is the Message Center? The Message Center is a mailbox we’ve provided in your PayPal account so we can send you messages. You can be sure that the messages you receive in your Message Center are from us. You can also send messages to us through the What is One Touch and how do I use it?What is One TouchTM? One TouchTM allows you to complete purchases faster while still keeping your financial information secure. When you log into PayPal, with your mobile phone or from a desktop, tablet or laptop you can choose to stay logged-in for easier, faster checkout across all eligible Contributing to a MoneyPoolHow do I contribute to a MoneyPool? Contributing to a MoneyPool is easy. Just click Contribute on the MoneyPool page. Your contribution will be sent in the default currency of the organizer. Read more details about international payments. Your contribution, name and picture (if applicable) will be What is 3D Secure?To make online card payments with PayPal even safer, we’re implementing 3D Secure. It’s an anti-fraud security check, which we’ll require buyers to complete for certain card payments. It’s becoming the industry standard. Depending on the card type, this security check is called “MasterCard SecureCode” or “Verified by Visa”. Why is my PayPal balance negative and how can I restore it?Your PayPal account balance could be negative for many reasons, such as: You sent a payment but we never received the money from your card. A buyer opened a dispute/claim because they're unhappy with something they purchased from you. When this happens we temporarily hold the disputed amount. Why did I get API error code 11068?Issue PayPal returned error code 11068 - Seller restriction. Cause The API call is trying to initiate a transaction to a restricted PayPal account. Solution The account owner must log in to their account to understand what is being restricted. To have the restriction removed from the account, contact Technical How does PayPal for Marketplaces handle orders and refunds?Important: PayPal for Marketplaces is a limited-release solution at this time. It is available to select partners for approved use cases. For more information, reach out to your PayPal account manager or contact a PayPal Partner Expert. Order and refund processing depends on whether a marketplace has a
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