How do I contact PayPal customer service?

You can call us by clicking Contact Customer Service under the search bar in the PayPal Help Center. Choose the topic you are contacting us about or click Call Us at the bottom of the page. You will be asked to log in to your PayPal account if you're not already logged in and we’ll provide you with our number and a one-time passcode. The passcode will help us confirm your identity, so we can help you faster (this code expires after one hour).

If you would like to email us click Message Center, then click Compose in the top right corner to create a new email.

You can call as a guest if you don’t have an account or are locked out of it.


You can call as a guest if you don’t have an account or are locked out of it.

PayPal Customer Service hours:
Mon-Fri 5:00 AM to 10:00 PM PT
Sat-Sun 6:00 AM to 8:00 PM PT

For calls about limitations, PayPal Debit Card, and Business Support:
Mon-Fri 5:00 AM to 8:00 PM PT
Sat-Sun 6:00 AM to 6:00 PM PT