How do I close my PayPal account?

Please reconsider! If there's a chance that you might want to use PayPal in the future, it's a good idea to keep your account open. If you are having any PayPal related issues, please contact our Customer Service team, available to assist you directly.

There's no fee to keep your account open. If you want to close your account because you don't recognize a transaction, please open an unauthorized transaction dispute.

Before you close your account, make sure to withdraw any money from your PayPal balance. You can transfer money electronically to your bank account or ask us to send a check. (There's a $1.50 charge to send a check.) If you have an email address on your account that you haven't confirmed, remove it from your account before you close it.

You can't close your account if there are limitations, unresolved issues, or a balance. Here's how to close your PayPal account:

  1. Click the Settings icon next to "Log out".
  2. Click Close your account under "Account options".
  3. Enter your bank account number if requested.
  4. Click Close Account.

Note: The close account functionality is not yet available via the Mobile App.