Government agencies let us know when they come across new consumer protection issues or activities that are likely to be fraudulent. We prohibit the use of PayPal to buy or sell a product or service that has been identified by the government as being potentially fraudulent.
How can PayPal identify activities that are likely to be fraudulent?
For example, we prohibit the use of PayPal in services that involving misusing personal information, charging fees without providing services, or using deceptive or misleading marketing tactics.
For more information, please review the Acceptable Use Policy by clicking Legal Agreements at the bottom of any PayPal webpage.
We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Centre if you have a question or want to contact us.
How do I report unauthorized PayPal account activity?If you notice a transaction that you didnt authorize, let us know right away in the Resolution Center: Go to the Resolution Center. Click Report a Problem. Click the transaction you want to report and click Continue. Select I want to report a transaction that I didnt authorize. What are common scams and how do I spot them?Offers that sound too good to be true, probably are Most of us are careful if a stranger approaches on the street and offers a deal thats just too good to be true. But were much less cautious online, putting us at risk. Advance fee fraud If you Why is my PayPal account limited?If your account is limited, we will send you an email with the reason for that limitation. For your convenience, we always list the steps to remove the limitation in the Resolution Center under Steps to Remove Limitation. If you received an email stating that your account is What is PayPal's Infringement Report process?Our Infringement Report (IR) allows rights owners to identify potentially infringing activity taking place in association with a PayPal account. This process can be used to report infringement on websites or other forums offering goods or services through PayPal. PayPal also allows third parties to develop applications utilizing How do I report potential fraud to PayPal?Its extremely important to report any suspected instances of fraud. Not only will this protect you, it will also help make the web a safer place to do business. Here are some types of fraudulent activity. Please follow the steps weve included below to report them: Unauthorized activity Best practices for preventing fraudulent transactions when using PayPal HereWe want to help you avoid fraudulent transactions and protect your business. This is important because you may be held financially responsible if you accept a stolen credit card. Here are a few tips to help you avoid transaction problems. Before a Sale Include a clear return policy How do I report a fake PayPal email or website?If you think youve received a suspicious email or have been directed to a fake website, forward it to firstname.lastname@example.org and well investigate it for you. After you send us the email, delete it from your inbox. If you clicked on any links or downloaded any attachments within Are there any limits to how much I can send or receive from my PayPal account?If your account is Verified, theres no limit on the total amount of money you can send from your account. You can send up to $10,000 in a single transaction. (This amount can vary, though, depending on your currency.) If your account is Unverified, theres a limit on How can my charity or nonprofit use PayPal to collect donations?The PayPal donation button is a convenient and cost-effective solution for collecting donations online. To create a button, you define the donation amounts you want to accept; no programming is required. When donors click your donation button, they complete their donation on the PayPal site. There are no How can I use PayPal to manage multiple currencies?You have the option of holding multiple currencies in one account. You can: Open a balance in any of our supported currencies. Make or accept payments in multiple currencies. Convert your balance from one currency to another. Close out your balance in any currency. You can designate a How do I cancel my PayPal Payments Pro account?If youre a merchant and would like to cancel your PayPal Payments Pro account, please contact Business Support to deactivate it at 888-883-9770 between 7:00 AM to 8:00 PM CST or send an email email@example.com. Be sure to include yourPayPal Manager loginto identify the account to cancel. Also How do I whitelist my server’s IP address so it can access PayPal APIs?PayPal doesnt require merchants to whitelist specific IP addresses to access PayPal Classic or REST APIs. However, PayPal does offer optional IP address whitelisting features for Payflow Pro and PayPal Manager. Whitelist access to Payflow Pro To increase security, you can specify up to 16 different IP addresses How do I view my transaction history?Heres how to quickly download your transaction history in your personal account. (if you have a business account, please log in to see the steps that apply to you) 1. Click Activity. 2.Select Detailed to show gross amounts. 3. In the Statements dropdown, select Activity export. 4. Choose What is PayPal.Me?What is PayPal.Me? PayPal.Me is a faster, easier way to get paid through PayPal. Just share your very own PayPal.Me link (paypal.me/YourName) with your friends and family, and they can send you money for lunch, chip in for a group gift, or any other reason they need to How do I set up my email notification preferences?PayPal offers several automated email notifications to keep you updated on your account activity. You can choose to receive these emails automatically when: You receive money Special notifications or surveys are sent to customers You receive a Website Payment or Auction Logo payment Heres how you can view What gambling activities does PayPal prohibit?PayPal prohibits transactions for gambling activities by merchants and account holders in the U.S. and any jurisdiction where gambling activities are illegal, and by merchants whose services are accessible to account holders in the U.S. PayPal allows approved gambling merchants to use our service in certain jurisdictions where Why didn't I get reports on my PayPal account activity?Issue PayPal hasnt generated reports on your accounts activity. Cause System issues at PayPal can delay or prevent report delivery. Solution PayPal generates reports and puts them on the PayPal website or the Secure FTP Server generally by 12:00 P.M. daily, in the leading time zone of the How can I purchase Canada Post or UPS Shipping Labels on the PayPal site?For all eligible transactions, merchants are able to purchase and print a shipping label. Heres how: Log in to your PayPal account. From your Summary page, click the Print shipping label button under that specific transaction. If youre using it for the first time, you will be asked I've been using PayPal but do not have a PayPal account. How can I sign up for an account?When you send a payment using PayPal, you receive an email receipt. If you have your email receipt for your purchase, you can easily register for a PayPal account by following the instructions within the email receipt. If you no longer have the email receipt, go to Help
Related Articles are currently unavailable
Video is not available
You were logged out to help protect your account.