Help Article

Help Centre > Merchant/Integrate PayPal > How do I close my Payflow account?

Ask the Community

Find answers or join the conversation in the Community Help Forum.

How do I close my Payflow account?

To close your Payflow account:

If your partner is PayPal, VeriSign or CyberCash contact PayPal Merchant support at 1-888-883-9770 or via email at payflow-support@paypal.com. Be sure to include your login ID.

If your partner is with a Payflow partner, reseller, or merchant bank you will need to contact the partner, reseller, or bank directly to close your Payflow account.

For additional information, contact PayPal Merchant support at 1-888-883-9770 or via email at payflow-support@paypal.com.

Note: Once your Payflow account is terminated, you cannot access the PayPal Manager or any account data. If you need access to this data, you will be charged a fee.

If you are trying to close your PayPal account and not a Payflow account do the following:

  1. Click the Settings icon at the top of the page.
  2. Click Close your account at the bottom left of the page, and follow the steps listed.
We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Centre if you have a question or want to contact us.