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Help Centre > Payments/Cancel a payment > How do I cancel a recurring payment, subscription, or automatic billing agreement I have with a merchant?

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How do I cancel a recurring payment, subscription, or automatic billing agreement I have with a merchant?

Here's how to cancel an automatic billing agreement you have with a merchant:

  1. Log in to your PayPal account.
  2. Click the Profile icon next to "Log out."
  3. Click Manage Payments under "Payment settings."
  4. Click the merchant name.
  5. Click Cancel Automatic Billing at the top of the page.

If you don’t have a PayPal account, you should contact the merchant directly to cancel the agreement. If you can’t contact the merchant, you should contact PayPal Customer Service by phone. Here’s how:

  1. Go to the PayPal website.
  2. Click Contact at the bottom of any page.
  3. Click Call Us, then click Continue for our Customer Service phone number.
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