Send a refund for a purchase
You can send refunds within 60 days of receiving a payment. Refunds are available only for transactions involving the purchase of goods and services.
You can send a full or partial refund.
When you issue a full refund, your original transaction fee is credited back to you minus a thirty cent processing fee. When issuing partial refunds, a portion of the fee is returned to you.
- Log into your PayPal account
- Click the History subtab.
- Find the purchase payment you would like to refund and click Details.
- Click the Issue Refund link.
- Enter the refund amount and click Submit.
- Confirm the amount and click Submit.
For more information, download our PayPal Payments Standard Integration Guide