What should I do if my account is restricted because I didn't provide the requested FATCA information?
Even if your account is restricted you'll be able to log in and access the FATCA information. From your account you can start the certification process by answering a few questions or providing the applicable forms. The certification process is complete when you have:
- Provided all requested information,
- Reviewed the certification webpage
- Provided your electronic signature or written signature
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What happens if I don't provide the FATCA information PayPal requests?If you are a new account holder, you will be required to complete the certification requested by PayPal to comply with FATCA within 90 days of opening your account. If you don't complete it within 90 days, you will no longer be able to send money from or Questions about eBayeBay and PayPal are now separate companies, which means we are no longer part of the same group of companies. However, we remain committed to our customers. For everything you need to know about the two companies, please visit our PayPal-eBay update page. You may also contact What do I do if I haven't received my item or if it doesn't match its description?If you have trouble with a purchase, you can communicate directly with your seller by opening a dispute in your Resolution Center. If you purchased the item on eBay, use the eBay Resolution Center. If you feel the transaction was unauthorized, go to your PayPal Resolution Center and file an What is One Touch and how do I use it?What is One TouchTM? One TouchTM allows you to complete purchases faster while still keeping your financial information secure. When you log into PayPal, with your mobile phone or from a desktop, tablet or laptop you can choose to stay logged-in for easier, faster checkout across all eligible What FATCA documentation does PayPal collect and how do I provide it?The information that must be collected may include, but is not limited to, the account holder’s address and US TIN (if a US person) or other TIN (Tax information number). A business entity can be required to provide: Its country of incorporation, Its business type or classification Setting up and managing your PoolCan I keep receiving contributions once my Pool reaches its goal? Yes, people can contribute to your Pool until you decide to end or delete it, even if you’ve exceeded your goal amount. Please note that you are responsible for spending the money collected for the purpose set What's PayPal.Me?What's PayPal.Me? PayPal.Me is a faster, easier way to get paid through PayPal. Just share your very own PayPal.Me link (for example: paypal.me/YourName) with your friends and family, and they can send you money for lunch, chip in for a group gift, or any other reason they need How do I get an Adaptive Payments API application ID?Important: Adaptive Payments is now a limited release product. It's restricted to select partners for approved use cases and shouldn't be used for new integrations without guidance from PayPal. To receive access to build an Adaptive Payments payment structure, you must receive approval from PayPal’s Developer Platform Application Has PayPal's support for the CyberCash MCK changed?Yes, support for the CyberCash MCK (Merchant Connection Kit) is winding down and effective March 31, 2018, the product will no longer be available. Merchants using CyberCash will need to integrate with another PayPal product before this date to continue processing secure internet payments. Here's what CyberCash MCK users Why did I get the error "You do not have permission to perform this action" in the Live environment?Important: Adaptive Payments is now a limited release product. It's restricted to select partners for approved use cases and shouldn't be used for new integrations without guidance from PayPal. Issue PayPal denied you permission to perform an action in the Live environment. Causes This error message can have What are reserves?An account reserve is an amount of money that is on hold in your PayPal account to cover potential financial risk such as payment reversals you may receive like chargebacks and claims. PayPal uses 3 types of reserves: rolling reserves, minimum reserves and jumpstart reserves. A Rolling reserve is Money Pools Overview and Frequently Asked QuestionsPayPal Pools overview Pools are an easy and fast way to collect money with friends. Whether you need to raise money for a holiday, a group gift, or for regular shared expenses, just create a pool and share it with your friends and family. Please note that you Why should I link a bank account or a credit card to my PayPal account?By adding your bank account or credit card to your PayPal account, you can conveniently and securely checkout with just your email address and password. If you want to make a payment but don’t have enough money in your PayPal balance, the transaction can be covered quickly and easily How do I update or provide more information on my incidents?Here's how: Click My Stuff. Log in and open the incident that you want to update. Note: For security reasons, your Technical Support website password is different from the password for your PayPal account. To create a new password, click Forgot your username or password? Click Update Our technical support content has moved!To improve and streamline your support experience, we've: Moved our technical support content from www.paypal-knowledge.com to the PayPal Help Center. Moved our technical microsites to www.paypal-notice.com. Technical Support Content To search for information that was previously on www.paypal-knowledge.com, please use the search bar above. Merchant Security Roadmap To Contributing to a PoolHow do I contribute to a Pool? Contributing to a Pool is easy. Just click Contribute on the Pool page. Your contribution will be sent in the default currency of the organizer. Read more details about international payments. Your contribution, name and picture (if applicable) will be Collecting moneyHow do I tell people about my Pool? You can share your Pool with friends and family by texting, emailing, or posting the link to social media. You can copy the link from the Pool itself or get it from the Share this pool box on the right-hand What information about PayPal Here should I include in my support ticket?When submitting a support ticket concerning PayPal Here, it's important to provide as much detailed information as possible. The more details you provide describing your question or problem, the more quickly we can pinpoint the specifics of your issue and respond. The information in your support ticket should What is Return Shipping on Us and how do I activate it?Return Shipping on Us is available to customers who have activated the service and have a qualifying transaction on their PayPal account. This service is free and applies to physical, tangible goods where the return does not violate the seller’s condition of sale. For more information, check the
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