When the required steps have been completed, the review of the account usually takes 3 business days. We'll contact you via email once the review is completed.

We may automatically lift some limitations when you complete the steps. For instance, you may simply need to change your password and security questions.

Before you begin

A limited account means that you won’t be able to do certain things with your PayPal account. For example, you might not be able to send or withdraw money. Usually, we ask you to complete some steps to remove your account limitation.

Go to your Resolution Center or click the bell icon at the top of your Dashboard for more info.