Returning something?

If you need to send something back, we’ll refund your return shipping costs on eligible purchases with Refunded Returns.*

$45per return 8xper year Activate Now

If you need to send something back, we’ll refund your return shipping costs on eligible purchases with Refunded Returns.*

$45per return 8xper year Activate Now

You’ve successfully activated Refunded Returns.

If you ever need to send something back, go right ahead! Then come back here to submit a claim for your refund on return shipping costs.*

If you ever need to send something back, go right ahead! Then come back here to submit a claim for your refund on return shipping costs.*

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Already have a PayPal account?

Great! Activate Refunded Returns in just a click or two so you can claim a refund if you ever need to send something back.
Activate Refunded Returns

Don’t have a PayPal account?

You’ll need to pay with a PayPal account to get a refund on return shipping costs. Sign up now – it’s quick and easy - then come back here to activate Refunded Returns.
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Get your refund.

1

Ship an eligible purchase back to the seller.

2

Complete our request form and upload your shipping receipt** within 14 days of your return.

3

Your refund will appear in your PayPal account, usually within 5 business days.

What can you claim on?

As long as your refund request is in line with the seller’s return policy, you’re eligible for a refund on your return shipping.

What’s eligible?

  • Shoes from Sydney
  • Headphones from Hong Kong
  • Lamps from London
  • And almost anything else you can think of!

What’s not?

  • Intangible goods, like music or vouchers. If you can’t ship it, we can’t refund it
  • Items the seller excludes from their return policy (perhaps lingerie)
  • Items you haven’t paid for in full with your PayPal account

Get your return shipping costs refunded with a PayPal account.

Shop more confidently with PayPal.