Policy Updates

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Policy Updates

 

Changes to PayPal Legal Agreements

Effective date: 27 July 2017


PayPal is changing some of its Legal Agreements with effect from 27 July 2017. We’ve created this policy update to help you understand the material changes. By continuing to use our services from 27 July 2017, you are agreeing to the changes. If you decide not to accept the changes, you can notify us before 27 July 2017 to close your account.

Set out below are the material changes to the:

  • User Agreement, including the Buyer Protection Policy; and
  • Recurring Payments and Billing Agreement.

You can also click on the following links to view the complete terms of each of the revised legal agreements:


Changes to the User Agreement

We’ve added the following provisions to clause 10:

“10.7 We’ll process Commercial Transactions made online using:

  1. the Payment Method you nominated as your preferred Payment Method in your PayPal account settings; or
  2. an available Payment Method you choose for a particular transaction during checkout.

10.8 We’ll process Personal Transactions using an available Payment Method you choose for the transaction.

10.9 Some Payment Methods will not be available in certain circumstances, including:

  1. American Express will not be available as a Payment Method for certain merchants, such as branded airlines and certain travel merchants;
  2. Some Credit Cards may not be available as a Payment Method for certain merchants, such as those in the gambling industry; and
  3. Credit Cards cannot be used to top up your PayPal balance.”


Change to the Buyer Protection Policy

A new subclause (e) in the list of what items are not considered to be “significantly not as described” in clause S11.2 as follows:

“It was listed as used condition and you picked it up in person after examining the item.”
 

Change to the Recurring Payments and Billing Agreement

Clause 6 has been deleted and replaced with:

“6. Payment Method Selection for PayPal payments
In most cases, when the merchant requests a payment from your PayPal account, PayPal will attempt to process the payment from an available Payment Method you choose when you establish the Recurring Payment.

If the preferred Payment Method fails (for example, a credit or debit card expires) and your PayPal account cannot complete a transaction in the first instance, it may be used again to try to complete the transaction. If the preferred Payment Method in your PayPal account cannot complete a transaction after repeated attempts, each of the other payment methods available in your PayPal account may be used to try to complete the transaction in the following order: PayPal balance, bank account, debit card then credit card. You will have the ability to disable payment methods for your Recurring Payment, with the exception that if you have one or more credit or debit cards linked to your PayPal account, then at least one of those cards must be enabled for billing.”