location-watch watch, smartwatch media-replay replay, reload, refresh misc-simple-check simple check, ok, tick misc-gas gas, pump action-browse-discover-view browse, discover, view action-cart-shop cart, shop action-delete-trash delete, trash action-download download action-exchage exchage action-flag-alert flag, alert action-back-return-arrow back, return, arrow action-previous previous, back action-top top, up action-forward-arrow forward, arrow action-message message action-search search action-send-fast-paper-plane send, fast, paper, plane action-share-export share, export action-sign-fill sign, fill, contract, document, edit, file, page, paper, pen action-transfer transfer action-upload upload circle circle feature-heart-like-favorite heart, like, favorite feature-lock-secure lock, secure feature-lock lock feature-protection-umbrella protection, umbrella feature-secure-unlock secure, unlock feature-secure-unlocked secure, unlocked feature-smart smart feature-star-bookmark-favorite star, bookmark, favorite location-browser browser location-cloud-weather cloud, weather location-credit-card credit, card location-day day location-document document location-moon forecast, moon, night, weather location-history history location-home home location-inbox inbox location-menu menu location-smartphone smartphone location-tablet tablet location-user-profile user, profile location-wallet wallet location-world-ww world wide web, www media-airplay airplay media-audio-media-music-record-recording-records audio, media, music, record, recording, records media-camera-video camera, video media-mute mute media-play-next-filled play, next, filled media-play-next play, next media-radio radio media-rewind rewind media-forward forward media-volume volume misc-achievement-cup achievement, cup misc-add add misc-alarm-notification-bell alarm, notification, bell misc-archive-copy-document-documents-file-files archive, copy, document, documents, file, files misc-archive-copy-document-documents-file-files2 archive, copy, document, documents, file, files misc-arrow-ccw-back-history-left-repeat-restart-revert arrow, ccw, back, history, left, repeat, restart, revert misc-arrow-cw-forward-media-previous-redo-refresh arrow, cw, forward, media, previous, redo, refresh misc-bag-breafcase-bussiness-document-portfolio bag, breafcase, bussiness, document, portfolio misc-ball-sport ball, sport misc-battery battery misc-binder binder misc-charge charge misc-check check misc-cloude cloude misc-coffee coffee misc-config config misc-cube cube misc-database database misc-empty empty misc-flash-light flash, light misc-idia-lightbulb idia, lightbulb misc-magnet magnet misc-maps-base-coordinates-direction-find-folding-gps maps, base, coordinates, direction, find, folding, gps misc-pen pen misc-print print misc-remove remove misc-status status misc-windows windows misc-monitor monitor misc-stopwatch stopwatch util-access access util-alarm-bell alarm, bell util-alarm alarm util-atm-key-pad atm, key, pad util-bookmark-book bookmark, book util-bookmark bookmark util-box box util-calculator calculator util-calendar calendar util-camera-photo camera, photo util-chat chat util-data-analysis-analytics-bar-business-chart-charts data, analysis, analytics, bar, business, chart, charts util-info info util-learn learn util-link-connect link, connect util-mail-message mail, message util-map-pin-location map, pin, location util-open-mail-empty open, mail, empty util-open-mail open, mail util-config-wheel config, wheel util-settings settings util-sizer sizer util-speech speech util-time-clock time, clock util-time-sensitive time, sensitive web-cake-birthday cake, birthday web-calendar calendar web-dollar dollar web-faster-checkout faster, checkout web-send-and-receive send, and, receive web-woman woman web-no-extra-cost no, extra, cost logo-android-robot android, robot logo-apple apple logo-paypal paypal logo-kitsune kitsune, fox - Don't use this! :)

Report a suspicious email or website

Help us combat fraud. If you see anything that looks out of the ordinary (including suspicious looking emails and websites), tell us and we’ll investigate.


Suspicious emails

“Phishing” is an illegal attempt to "fish" for your private, sensitive data. One of the most common phishing scams involves sending an email that fraudulently claims to be from a well-known company (like PayPal). If you believe you've received a phishing email, follow these steps right away:

  1. Forward the entire email to spoof@paypal.com.
  2. Do not alter the subject line or forward the message as an attachment.
  3. Delete the suspicious email from your inbox.

We'll look into it and email you a response to let you know if it is indeed fraudulent. In the meantime, don't click any links or download any attachments within the suspicious email.

Learn more about phishing

Suspicious websites

Phishing emails often lead you to fake or "spoof" websites in an attempt to steal your private, sensitive data. These could look very unusual and not fit with what you expect from the company, or could appear very genuine – but end up having a suspicious URL in the web address bar. If you believe you’re on a spoof website, don’t enter any information.

Instead, all you have to do is copy the site's web address and paste it into an email message; send it to spoof@paypal.com. Our security experts will examine the site and if it’s bogus, we’ll get it shut down. With this simple action, you'll be helping us keep our entire community safe.

Suspicious SMS

SMS SPAM can be more than just annoying – it may contain suspicious content. Many carriers will let you report SPAM by simply forwarding the message to ‘7726’ (which is the keys for ‘SPAM’ on most phones). Check with your service provider to find if this service is supported, or read more here.