PayPal Customer Fees

Buying and sending money can be easy, fast, and secure when using PayPal.

In an effort to provide customers access to critical funds, PayPal will be temporarily waiving some of its fees for customers sending funds to Ukrainian PayPal accounts or receiving funds into Ukrainian PayPal accounts until further notice. Exchange rates or fees charged by a customer's card issuer or bank may still apply. Please see the fees for Ukrainian personal accounts page and this Help Center article for updates and more information about our services for Ukrainian customers.

Last Updated: 14, August 2023

You can find details about changes to our rates and fees and when they will apply on our

Policy Updates Page. You can also view these changes by clicking ‘Legal’ at the bottom of any web-page and then selecting ‘Policy Updates’.

Domestic

A transaction occurring when both the sender and receiver are registered with or identified by PayPal as residents in the European Economic Area (EEA).

International

A transaction occurring when the sender and receiver are registered with or identified by PayPal as residents of different markets. Certain markets are grouped together when calculating international transaction rates. For a listing of our groupings, please access our Market/Region Grouping Table.

International euro (EUR) or Swedish krona (SEK) transactions where both the sender and the receiver are registered with or identified by PayPal as resident in the European Economic Area (EEA) are treated as domestic transactions for the purpose of applying fees.

Market Code Table

We may refer to two-letter market codes throughout our fee pages. For a complete listing of PayPal market codes, please access our Market Code Table.

Relevant Market/Region

Rates published below apply to PayPal accounts of residents of the following market/region:

Market/Region list

Vatican City (VA)

Buying with PayPal

It’s free to use PayPal to pay for a purchase or any other type of commercial transaction unless it involves a currency conversion.

Online or in-store

Fee Table: Online or in-store

Rate

No Fee (when no currency conversion is involved)

Sending money

When you send money (initiated from the “Friends and Family” tab of the “Send Money” flow) to friends and family without making an underlying commercial transaction (that is, the payment is not for the purchase of goods or services or for making any other commercial transaction), we call that a “personal transaction”.

The rates relating to personal transactions are set out below.

Sending domestic personal transactions

Fee Table: Sending domestic personal transactions

Rate

No fee (when no currency conversion is involved)

Sending international personal transactions

Fee Table: Sending international personal transactions

Market of recipient's address

Rate

European Economic Area

  • When transaction currency is EUR or SEK

No fee (when no currency conversion is involved)

Any other market/region

5.00% of the transaction amount

  • The minimum fee is 1.99 EUR and the maximum fee is 3.99 EUR.
Fees charged in different currencies for sending payments: We will collect the fee from balance in the currency in which the fee is payable. To do this, we may need to convert the fee amount from your sending balance into the currency in which the fee is payable, in which case the fees for "Conversions in all other cases" also apply.

Receiving personal transactions

Fee Table: Receiving personal transactions

Rate

No fee (when no currency conversion is involved)

PayPal Payouts

PayPal Payouts (which includes the service formerly known as Mass Pay) allows you to easily send payments to multiple recipients at once. We charge you a fee for each payment you send using PayPal Payouts. The fee is based on the type of payment and currency in which it is sent.

Sending PayPal Payouts

Fee Table: Sending PayPal Payouts

Transaction

Rate

Domestic PayPal Payouts

2% of total transaction amount (not to exceed the domestic maximum fee cap below)

Other International PayPal Payouts

2% of total transaction amount (not to exceed the international maximum fee cap below)

Maximum fee cap for PayPal Payouts

Based on payment currency:

Fee Table: Maximum fee cap for PayPal Payouts

Currency

Domestic Maximum Fee Cap

International Maximum Fee Cap

Australian dollar

16.00 AUD

100.00 AUD

Brazilian real

24.00 BRL

150.00 BRL

Canadian dollar

14.00 CAD

90.00 CAD

Czech koruna

280.00 CZK

1700.00 CZK

Danish krone

84.00 DKK

500.00 DKK

Euro

12.00 EUR

70.00 EUR

Hong Kong dollar

110.00 HKD

660.00 HKD

Hungarian forint

3080.00 HUF

18,500.00 HUF

Israeli new shekel

50.00 ILS

320.00 ILS

Japanese yen

1200.00 JPY

8000.00 JPY

Malaysian ringgit

50.00 MYR

300.00 MYR

Mexican peso

170.00 MXN

1080.00 MXN

New Taiwan dollar

440.00 TWD

2700.00 TWD

New Zealand dollar

20.00 NZD

120.00 NZD

Norwegian krone

90.00 NOK

540.00 NOK

Philippine peso

640.00 PHP

3800.00 PHP

Polish zloty

46.00 PLN

280.00 PLN

Russian ruble

480.00 RUB

2800.00 RUB

Singapore dollar

20.00 SGD

120.00 SGD

Swedish krona

100.00 SEK

640.00 SEK

Swiss franc

16.00 CHF

100.00 CHF

Thai baht

460.00 THB

2800.00 THB

UK pounds sterling

10.00 GBP

60.00 GBP

US dollar

14.00 USD

90.00 USD

Currency Conversions

For information about how we convert currency, please see the user agreement.

Please access the Currency Converter tool below to indicate the applicable rate that may apply to your transaction. Any rates shown are subject to change based on time and date of the completed transaction.

Currency Converter Tool

Converting balance for a business account and transactions for which a receiver has agreed to bear the currency conversion

Fee Table: Converting balance for a business account and transactions for which a receiver has agreed to bear the currency conversion

Rate

3.0% above the base exchange rate

Other Customer Fees

Included below are fees associated with events, requests, or actions that may happen when you use your account.

Other Fees

Fee Table: Other Fees

Activity

Description

Rate

Bank Return on Transfer out of PayPal

This fee is charged when a transfer out of PayPal is attempted by a user and it fails because incorrect bank account information or delivery information is provided.

3.00 EUR

Credit Card and Debit Card Confirmation(s)

Some users, in order to increase their sending limit or as PayPal may determine, may be charged a credit card and debit card link and confirmation fee. This amount will be refunded when you successfully complete the credit card or debit card verification process.

See Credit Card and Debit Card Link and Confirmation Table below.

Records Request

This fee will apply for requests of information relating to why we had reasonable justification to refuse your payment order. We will not charge you for records requested in connection with your good-faith assertion of an error in your PayPal account.

12.00 EUR (per item)

Credit Card and Debit Card Link and Confirmation Table

Fee Table: Credit Card and Debit Card Link and Confirmation Table

Currency

Rate

Australian dollar

2.00 AUD

Brazilian real

4.00 BRL

Canadian dollar

2.45 CAD

Czech koruna

50.00 CZK

Danish krone

12.50 DKK

Euro

1.50 EUR

Hong Kong dollar

15.00 HKD

Hungarian forint

400.00 HUF

Israeli new shekel

8.00 ILS

Japanese yen

200.00 JPY

Malaysian ringgit

Not Applicable

Mexican peso

20.00 MXN

Fee Table: Credit Card and Debit Card Link and Confirmation Table

Currency

Rate

New Taiwan dollar

70.00 TWD

New Zealand dollar

3.00 NZD

Norwegian krone

15.00 NOK

Philippine peso

100.00 PHP

Polish zloty

6.50 PLN

Russian ruble

60.00 RUB

Singapore dollar

3.00 SGD

Swedish krona

15.00 SEK

Swiss franc

3.00 CHF

Thai baht

70.00 THB

UK pounds sterling

1.00 GBP

US dollar

1.95 USD