PayPal Thailand Relaunch FAQ

PayPal is committed to serving our customers in Thailand, and we are currently in the midst of the relaunch of our services here.

As a locally-licensed payments provider in Thailand, we are undertaking a gradual approach to relaunching our services as we update our products and processes. This means access to and the range of services we offer will change over time.

If you already have a PayPal account as a:

  • Registered business: There has been no change to the process of transferring your account to PayPal Thailand, which we have previously contacted you about.
  • Consumer, freelancer or casual seller: You can continue to use your account as usual, including shopping with your PayPal wallet, and to send and receive money with. Please ensure you are enrolled in the National Digital ID platform in order for us to transfer your account to PayPal Thailand later this year.
  • Entrepreneur or sole proprietor: You can continue to use your account as usual, including shopping with your PayPal wallet, and to send and receive money with; if it was opened before 7 March, 2021. Please ensure you are enrolled in the National Digital ID platform in order for us to transfer your account to PayPal Thailand later this year.

    If your account was opened after 7 March, 2021, we would have emailed you on 24 March, 2022 to assist.
If you would like to register for a new PayPal account as a:
  • Registered business: Account registration is open for Thai-registered businesses (juristic persons) here.
  • Natural person (e.g. consumer, freelancer or casual seller, entrepreneur or sole proprietor): Account registration is not yet open. We are continuing to build the best possible platform for consumers and will share any updates on this website. Do note that registration as a sole proprietor with the Department of Business Development will not be required to open such an account.
Here are the answers to other questions you may have, depending on which account best suits you. Please note that you must have a business registered in Thailand (juristic person) to apply for a PayPal Thailand business account.

Consumers / Non-registered businesses

Frequently asked questions

1) Why does PayPal need me to enroll in NDID?

Financial services providers like PayPal are obliged under Thai law to verify the identity of their customers, which helps us keep PayPal safe for everyone using it.

We are using the National Digital ID (NDID) platform to help us verify the identity of customers seeking to use PayPal Thailand personal accounts (including existing account holders whose accounts will be transferred to PayPal Thailand). As Thailand’s digital identity verification service, NDID will allow us to do so in a standardized, reliable, fast and safe manner.