PayPal is committed to serving our customers in Thailand, and we are currently working on the relaunch of our services here.

As a newly-licensed payments provider in Thailand, we are undertaking a gradual approach to relaunching our services as we update our products and processes. This means access to and the range of services we offer will change over time. We are working hard to build the best possible platform in Thailand to continue serving our customers.

There will be no changes to our services for existing customers, including consumers, freelancers, and businesses, until we migrate their accounts to our new, locally-licensed platform in March 2022.

If your account was opened prior to March 7, 2021, you will need to take some action to continue using your account in Thailand.

2) How do I complete these steps?

3) Once I have completed these steps, when do these changes take effect?

4) What will happen to my account if I don’t complete the required steps?

5) Why do I need to accept a new PayPal User Agreement?

6) Why do I need to verify my account identity?

7) For personal accounts or non-registered business accounts: What information is required to verify my account?

8) For registered businesses and entrepreneurs: What information is needed to verify my business account?

9) How long will it take to verify my business account?

10) Will there be changes to my account before the relaunch of PayPal Thailand?

11) Will there be changes to my account after the relaunch of PayPal Thailand?

12) What will happen to my existing account balance?

13) Can I link my personal Thai bank account to my PayPal Thailand business account?

14) Will my fees change?

15) What will happen to my subscription payments?

16) Following the PayPal Thailand relaunch, will I have two PayPal accounts?

17) Can I wait until later?