Keeping your business more secure.
Our industry-leading technology encompasses models that conduct analysis such as geolocation-matching, transaction velocity checks and behavioural modeling to detect and act on fraud before it impacts your business – safeguarding you from potential buyer disputes and chargebacks.
Reasons for a declined payment.
The payment is suspicious and potentially fraudulent.
Your customer’s card payment was declined by the credit card issuer.
There were unexpected technical issues that may have resulted in a declined payment.
Every transaction is monitored.
While we screen thousands of transactional characteristics and analyse customer behaviour patterns to optimise decision-making. The unpredictable nature of consumer behaviour makes it challenging to get it right every time. Consumers who are behaving out of their usual spending patterns, introduce added complexity and may lead to a legitimate payment being declined. We understand how this can be inconvenient. Contact us and we can help you rectify it.
More about securityReady to help.
As your partner, we’re here to help you achieve optimal business growth while keeping you secure. Connect with our anti-fraud analysts to improve your payment conversion, depending on your risk tolerence.
Contact customer serviceKeep fraud at bay.
Nobody knows your business like you do. Taking extra steps to prevent fraudulent transactions can help you avoid instances of payment declines.
Your guide to fighting fraud