How can we help?
My Money
My bank accounts
- How do I confirm the bank account linked to my PayPal account?
- Do I need to link my bank account to my PayPal account before I top up?
- What is the Consumer Reference Number and where can I find it?
- Can I add someone else’s bank account to my PayPal account?
- Which banks can I use to top up my PayPal account?
- Can I add a foreign bank account to my PayPal account?
- How do I add a bank account to my PayPal account?
- How do I remove a bank account from my PayPal account?
- Why can't I add a bank account to my PayPal account?
My debit and credit cards
- How do I add a debit or credit card to my PayPal account?
- How do I confirm a debit or credit card that I've linked to my PayPal account?
- Which cards can I use with my PayPal account?
- Why can’t I make a PayPal payment with my American Express card?
- Do I need to confirm all cards in my PayPal account?
- What if I failed to confirm a debit or credit card on my PayPal account?
- How do I remove a credit or debit card from my PayPal account?
- Why do I have to link and confirm my debit or credit card with my PayPal account?
- Why can't I add my card to my PayPal account?
- How do I change the expiry date of my debit or credit card in my PayPal account?
- How do I edit the billing address linked to my credit or debit card?
- Why was my credit card number or expiry date updated automatically in the PayPal account?
Withdraw money from my account
- How do I withdraw money from my PayPal account balance?
- Why does the withdrawal status in my PayPal account show Complete, but the funds aren’t in my bank account?
- Why did the withdrawal from my PayPal account to my bank account fail?
- How do I withdraw my PayPal balance in different currencies?
- Why is my withdrawal on hold?
- Why do you need my postal address when registering a PayPal account?
- Can I withdraw funds from my PayPal Singapore account to my credit or debit card?
- How do I convert my PayPal balance to a different currency?
Add money to my account
- How do I top up/add money to my PayPal account from my bank account?
- Do I need to link my bank account to my PayPal account before I top up?
- What is the Consumer Reference Number and where can I find it?
- Which banks can I use to top up my PayPal account?
- Is there a limit to the top-up amount?
- How long does it take for the top-up amount to reach my PayPal account?
- What should I do if the top-up amount doesn't show in my PayPal account?