How do I change the type of PayPal account I have?

Most business accounts cannot be downgraded, so we recommend opening a new personal account.

If you want to use the same email address that's registered with your business account, you'll need to close your business account first.

More ways we can help

Resolution Centre

Fix transaction and account-related issues

Tax centre

Get your 1099-K and other tax info here

Business Resources

Find out how PayPal works for your business

Site Status

Get status on scheduled maintenance and more

Personal Help

Get help with using any of our PayPal products

Technical Help

Find out how PayPal works for your business

Message Centre

Send, receive and view your PayPal messages