Shop with peace of mind, we’ve got you covered.

We’re looking out for you if something goes wrong with your online shopping. If your eligible PayPal purchase doesn’t go as planned, we can help you get your money back and get your return shipping costs refunded.

Sign up for a PayPal account (it’s free!) and start protecting your purchases.

Sign Up for Free

If your order never showed up…

We can help you get a refund for that pair of shoes or concert ticket you were eagerly awaiting, but never received.

Discover more

Or arrived damaged or not as described…

Gift got broken in transit? Booked flights for July but got tickets for June? Don’t worry, we can help you get reimbursed.

Learn more

We’ve got you covered.

If you paid with PayPal, even on international websites, your eligible purchases are covered with no extra cost.

Conditions apply

What’s your online shopping style?

Whatever style you might have, we have great tips on shopping safer

Take our new quiz now