3 tips for working with international clients.

Feb 27 2020 | PayPal editorial staff

Working with international clients will become more common as your freelance business grows. Use these helpful tips to manage international clients like a pro.
1. Time zone differences.
Working across time zones means you and your client don’t share common work hours. They may be in the office when you’re in bed or operating a half day earlier than you do. Your time management and communication need to take this into account. In some cases, you might want to sync your schedule to their time, especially if the project is particularly intensive. Otherwise, do let your client know what your working hours are to avoid having to stay up at all hours. When communicating, always refer to a common time zone and be specific whenever you set a time (e.g. “Let’s talk at 5pm on Monday, your time”). Also, do keep track of daylight savings time changes. You can use a time converter to check up on time zones.
 
2. Culture and language.
Be mindful of possible cultural differences between you and your client. To be on the safe side, it’s better to take a more formal approach during your initial interactions. You can always loosen up as you get to know the client better. Also, English (or any language you’d normally use) might not be the client’s native language. Seek clarification if feedback or instructions seem odd or are unclear to you. For more pointers, you can watch this video:
 

3. Currencies and payments.
Since different countries may use different currencies, specify the currency you’re using in your payment terms to prevent any misunderstanding. When it’s time to bill the client, you can make the whole process quicker and more convenient for both parties by using PayPal. Our payment solutions for freelancers let you accept multiple forms of payments and currencies, and the funds are credited to you almost instantly.
 
 
The contents of this site are provided for informational purposes only. You should always obtain independent, professional accounting, financial, and legal advice before making any business decision.

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The contents of this site are provided for informational purposes only. The information in this article does not constitute legal, financial, IT, business or investment advice of any kind and is not a substitute for any professional advice. You should always obtain independent, professional accounting, financial, IT and legal advice before making any business decision.