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Past Policy Updates

Past Policy Updates

Last updated on 14 April 2026

This page shows important changes that were made to the PayPal service, its User Agreement, or other policies.

*For past policy updates earlier than March 2014, please view this PDF.

*For past policy updates between April 2014 and Dec 2018, please view this PDF.

Notice of Amendment(s) - Issued on December 11, 2025

This Page

This page details and/or previews updates to PayPal users of changes to the Mexico PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the User Agreement.

 

Notices

Issued: 11 December 2025

Amendments to the PayPal User Agreement
Effective 22 January 2026:

  • We're making changes to introduce and integrate a new payment method and new options for withdrawing funds.

Review the updated PayPal User Agreement


Issued: 20 November 2025

Amendments to the PayPal Privacy Statement
Effective 22 January 2026:

  • We're making other updates to our Privacy Statement to improve clarity and consistency. The new version features a streamlined global structure with additional market-specific sections, as applicable, and it includes information about how we handle personal data within the Hyperwallet services.

Review the updated PayPal Privacy Statement

Notice of Amendment(s) - Issued on September 29, 2025

This Page

This page details and/or previews updates to PayPal users of changes to the Mexico PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the User Agreement.

 

Notices

Issued: September 29, 2025

Amendments to the PayPal Alternative Payment Methods Agreement Services Addendum
Effective: 29 September, 2025

  • The section titled “Your liability to us” and Annex 1 of the PayPal Alternative Payment Methods Agreement are being updated to clarify that reversals can include missing funds. Annex 1 is also being clarified to indicate which payment methods could be subject to missing funds. This notice is applicable to sellers only.

Review the updated Alternative Payment Methods Agreement


Amendments to the Advance Credit and Debit Card Payments and Virtual Terminal Agreement
Effective: 29 September, 2025

  • We are making changes to introduce new terms related to the use of Fastlane.

Review the updated Advanced Credit and Debit Card Payments and Virtual Terminal Agreement

Notice of Amendment(s) - Issued on March 18, 2025

This Page

This page details and/or previews updates to PayPal users of changes to the Mexico PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the User Agreement.

 

Notices

Issued: 18 March 2025

Amendments to the Privacy Statement
Effective 28 April, 2025:

  • We are updating the Mexico Privacy Statement to make it easier to understand. In addition, we are also clarifying, among other things, how we obtain your consent to collect, use, and process certain personal data in compliance with the applicable Mexican regulation.

Review the updated Privacy Statement

Notice of Amendment(s) - Issued on October 23, 2024

This Page

This page details and/or previews updates to PayPal users of changes to the Mexico PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.

 

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

 

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the User Agreement.

 

Notices

Issued: 23 October 2024

Amendments to the PayPal User Agreement
Effective 13 January, 2025:

  • We are updating the “Your use (as a seller) of personal data; Data protection laws” section of the PayPal User Agreement to remove any duplicative language and improve clarity.
  • We are clarifying that merchants are permitted to share customer personal information provided to them by PayPal with their service providers. We are also asking that merchants acknowledge they have the rights and authorities to share personal data with PayPal. This is a requirement under existing user agreement for merchant to comply with applicable data protection laws.

Review the updated PayPal User Agreement

 

Amendments to the PayPal Seller Protection Program
Effective 13 January, 2025:

  • We are revising the ‘Basic Requirements’ for the Seller Protection program to include integration requirements for sellers who have integrated a PayPal Checkout product with their website.
  • We are revising PayPal’s Seller Protection Program to extend eligibility to Guest Checkout transactions received by accounts registered in certain markets.

Review the updated PayPal Seller Protection Program


Notice of Amendment(s) - Issued on July 1, 2024

This Page

This page details and/or previews updates to PayPal users of changes to the Mexico PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.

 

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

 

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the User Agreement.

 

Notices

Issued: July 1, 2024

Updates to the PayPal Online Card Payment Services Agreement

Effective: July 1, 2024

  • We are adding terms and conditions for the Account Updater Service, which may be provided as part of the Advanced Credit and Debit Card Payments suite of functionality from July 31, 2024 to eligible merchants to allow them to update the data stored by PayPal of their customers eligible cards. This would enable seamless processing for recurring payments and other eligible transactions in the future.
  • We are clarifying certain provisions relating to vaulting tool.

Review the updated link to PayPal Online Card Payment Services Agreement

 

Issued: May 28, 2024

Removal of SOFORT as an alternative payment method and deletion of related terms
Effective: May 28, 2024

  • SOFORT is no longer available as an alternative payment method and is removed from the list of alternative payment method providers contained in Annex 1 of the PayPal Alternative Payment Methods Agreement.

 

Issued: April 25, 2024

Amendments to the PayPal User Agreement
Effective July 1, 2024:

  • We are clarifying the terms related to Taxes and Tax Return as well as the terms related to currency conversion.

Review the updated PayPal User Agreement

 

Amendments to the PayPal Buyer Protection Program
Effective July 1, 2024:

  • We are revising PayPal’s Buyer Protection Program to exclude Non-Fungible Tokens (NFTs) from eligibility.
  • In addition to meeting all other eligibility requirements for PayPal’s Buyer Protection Program, disputes asserting Significantly Not as Described claims must be opened by the buyer in the Resolution Center within 30 days of the delivery or fulfilment of an order or within 180 days of the date a payment was sent by the buyer to the seller, whichever is sooner. The timeframes for opening other dispute s asserting other claim types (including Item Not Received, Unauthorized Transactions, or other errors) are not changing at this time.

Review the updated PayPal Buyer Protection Program

 

Amendments to the Seller Protection Program
Effective July 1, 2024:

  • We are revising PayPal’s Seller Protection Program to exclude from eligibility Non-Fungible Tokens (NFTs) with a transaction amount of:
    • $10,000.01 USD or above (or equivalent value in local currency as calculated at the time of the transaction);
    • $10,000.00 USD or below (or equivalent value in local currency as calculated at the time of the transaction), unless the buyer claims it was an Unauthorized Transaction and the transaction meets all other eligibility requirements.

Review the updated PayPal Seller Protection Program

Notice of Amendment(s) - Issued on December 7, 2023

This Page 

This page details and/or previews updates to PayPal users of changes to the Mexico PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.

 

Upcoming Changes 

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below. 

 

Actions Needed 

Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the User Agreement. 

 

Notices

Issued: December 7, 2023

Amendments to the PayPal User Agreement
Effective February 20, 2024:

  • We are revising the User Agreement to indicate the payment a seller receives from a buyer may be invalidated and reversed if the seller fails to respond or provide accurate and complete information to PayPal related to the buyer’s claims or chargebacks for such transaction within the timeframe communicated to the seller by PayPal.

Review the updated PayPal User Agreement

 

Amendments to PayPal’s Seller Protection Program
Effective February 20, 2024:

  • We are revising PayPal’s Seller Protection Program to exclude from eligibility Item Not Received claims filed by buyers as chargeback claims with their card issuers for card-funded transactions.

Review the updated Seller Protection Program

Notice of Amendment(s) - Issued on September 26, 2022

This Page 

This page details and/or previews updates to PayPal users of changes to the Mexico PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.

 

Upcoming Changes 

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below. 

 

Actions Needed 

Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement. 

 

Amendments to the PayPal User Agreement  
Effective November 7, 2022: 

  • We are including voucher cards as a payment method.
  • We are clarifying that PayPal may be required to place limitations on your account and/or withhold on certain gross payments received if you do not provide required tax-related information. 

Review the updated PayPal User Agreement

Notice of Amendment(s) - Issued on August 9, 2022

This Page

This page details and/or previews updates to PayPal users of changes to the Mexican PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.

 

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

 

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.

 

Amendments to the PayPal User Agreement

Effective September 19, 2022:

  • If you integrate or reference PayPal services on your website, we are clarifying that PayPal may use automated technologies (e.g., website crawling) to assess publicly accessible data on your website to ensure compliance with the user agreement and to combat fraud.

Review the updated PayPal User Agreement

Notice of Amendment(s) - Issued on May 10, 2022

This Page

This page details and/or previews updates to PayPal users of changes to the Mexico PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices.

 

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

 

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.

 

Amendments to the PayPal Partner Fundraising Program Terms and Conditions

Effective June 17, 2022 we are:

  • Amending the terms and conditions so that enrolled charities can benefit from grants made by PayPal Giving Fund Ireland to them as a result of donations from donors in Ireland and other countries.
  • Clarifying changes to the terms and conditions to make it easier to follow and include information where you’d naturally look for it.

Review the updated PayPal Partner Fundraising Program Terms and Conditions

Notice of Amendment(s) - Issued on February 11, 2022

This Page

This page details and/or previews updates to PayPal users of changes to the Brazil PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices.

 

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

 

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.

 

Amendments to the PayPal User Agreement

Effective March 21, 2022, we are:

  • Revising PayPal’s Seller Protection programs to expand the list of ineligible items to include certain Non-Fungible Tokens (NFTs) with a transaction amount of more than the equivalent value in MXN of $10,000USD.
  • Updating the Dispute Fee and Restricted Activities terms to include actions we may take and the dispute fees we may assess if the seller engages in any restricted activities.

Review the updated User Agreement.

Review the updated Seller Protection program.

 

Amendments to all applicable Legal Agreements

Effective: March 21, 2022, we are:

  • Removing or modifying references to eBay that are no longer applicable, including discontinuing the following agreement:
    • eBay Billing Agreement.

Notice of Amendment(s) - Issued on October 29, 2021

This Page

This page details updates to PayPal users of changes to the Mexico PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices.

 

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

 

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.

 

Amendments to the PayPal User Agreement

Effective December 10, 2021 we are:

  • Relocating PayPal’s Buyer Protection program and Seller Protection program terms to separate web pages. These program terms are accepted at the time you agree to the User Agreement and remain part of the User Agreement. The relocation is intended to make the terms easier to locate and navigate.
  • Revising PayPal’s Seller Protection program to clarify that proof of shipment and proof of delivery also must include an online verifiable tracking number.
  • Clarifying that abuse of our online dispute resolution process, PayPal's Buyer Protection program, and PayPal’s Seller Protection program are restricted activities as defined under the user agreement.

Review the updated User Agreement

 

Amendments to the PayPal Data Protection Addendum for Card Processing Products

Effective December 10, 2021 we are:

Updating our Data Protection Addendum for Card Processing Products to incorporate the new Standard Contractual Clauses that were adopted by the European Commission in June 2021.

Review the updated PayPal Data Protection Addendum for Card Processing Products

Notice of Amendment(s) - Issued on August 11, 2021

This Page

This page displays policy updates which notify users of important changes to the PayPal Mexico User Agreement or other online agreements, policies, or statements. Please go to “Past Policy Updates” to view previous policy updates.

 Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

 Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. Otherwise, no further action is needed from you. If you would prefer to decline such changes you will need to close your PayPal account prior to the applicable effective date.

 

Amendments to the PayPal User Agreement

Effective: September 21, 2021

  • We are revising PayPal’s Seller Protection program to clarify eligibility for certain claims involving travel tickets sold by the travel carrier.
  • We are requiring sellers to notify us of any pricing errors or discrepancies within sixty (60) days from having access to their account statement(s) or other account activity information.
  • We are clarifying the types of costs used to calculate the reasonable minimum estimate that we may recover if you engage in any restricted activities.

To review the updated User Agreement, please click HERE.

 

Amendments to the PayPal Acceptable Use Policy

Effective: September 21, 2021 

  • We are revising the policy to clarify that violations may subject you to damages. We are also expanding the existing list of prohibited activities and clarifying the commercial activities requiring pre-approval.

 

Amendments to the Data Protection Controller Addendum for Direct Card Processing Products

Effective: September 21, 2021 

  • We are changing the name of the agreement to PayPal Data Protection Addendum for Card Processing Products, updating and giving clarity of  certain terms. No substantial changes were made.

To review the updated PayPal Data Protection Addendum for Card Processing Products, please click HERE.

 

Amendments to the PayPal Alternative Payment Methods Agreement

  • We are revising the Agreement to prohibit acceptance of payments for certain goods and services.

Notice of Amendment(s) - Issued on April 29, 2021

This Page

This page displays policy updates which notify users of important changes to the PayPal Mexico User Agreement or other online agreements, policies, or statements. Please go to “Past Policy Updates” to view previous policy updates.

 

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

 

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. Otherwise, no further action is needed from you. If you would prefer to decline such changes you will need to close your PayPal account prior to the applicable effective date.

 

Amendments to the PayPal User Agreement

Effective: June 9 2021

  • We are further revising PayPal’s Buyer Protection and Seller Protection to be globally consistent and to further clarify which transactions are eligible for protection.
  • We are clarifying how sending or receiving donations are treated.
  • We are decreasing the fees we charge for 3, 9, and 12 installments; increasing the fees we charge for 6 and 18 installments; and adding 18 installments with all banks and 24 installments only with Citibanamex.

To review the updated User Agreement, please click HERE.

Notice of Amendment(s) - Issued on January 29, 2021

This Page

This page displays policy updates which notify users of important changes to the Mexico PayPal User Agreement or other online agreements, policies, or statements. Please go to “Past Policy Updates” to view previous policy updates.

 

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

 

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. Otherwise, no further action is needed from you. If you would prefer to decline such changes you will need to close your PayPal account prior to the applicable effective date.

 

Amendments to the PayPal User Agreement

Effective: March 11, 2021

  • We are revising the listed exclusions to PayPal’s Buyer Protection and Seller Protection to be globally consistent and to clarify which transactions are eligible for protection.
  • We are revising PayPal’s Seller Protection so it does not apply where a merchant ships a physical item or fulfills a purchase order more than two days after being notified by PayPal that the transaction is being disputed, reversed, or is otherwise unauthorized.
  • We are clarifying our PayPal Payouts and Mass Pay services terms, including that they may only be used to make multiple or bulk payments, not individual or other ineligible payments, and that merchants are responsible for obtaining the applicable consents from their payout recipients.
  • We are clarifying the terms that govern communications between you and PayPal.
  • We are clarifying PayPal’s data protection roles and responsibilities in connection with the processing of personal data using the PayPal services.

To review the updated User Agreement, please click HERE.

Notice of Amendment(s) - Issued on September 29, 2020

We’re making changes to the Legal Agreements listed below that govern your relationship with PayPal. We encourage you to carefully review the notice below so that you are familiar with these upcoming changes. There is no further action needed from you as these changes will take place automatically on the Effective Date shown below.

 

1. Amendments to the PayPal Direct Checkout Agreement

Effective Date: November 6, 2020

We are updating the PayPal Direct Checkout Agreement to reflect that PayPal is a data controller for payment processing and fraud services.

These changes will be effective on November 6, 2020.

2. We are including:

  • Advanced Credit and Debit Card Payments and Virtual Terminal
  • Data Protection Controller Addendum for PayPal and Braintree Card Processing.

In the event you would prefer to decline the changes listed above and close your account, you can do so prior to the applicable effective date and the changes will not apply to you.

Notice of Amendment(s) - Issued on June 23, 2020

We’re making changes to the user agreement that governs your relationship with PayPal. We encourage you to carefully review the notice below so that you are familiar with these upcoming changes. There is no further action needed from you as these changes will take place automatically on the Effective Date shown below.

1. Amendments to the PayPal User Agreement

Effective Date: July 31, 2020

We are making the following changes to our terms:

  • We are expanding our Seller Protection Policy to include digital goods, and further clarifying the terms and conditions with respect to the coverage of intangible items under our Seller Protection Policy. 
  • We are clarifying that our Seller Protection Program does not cover Unauthorized Transactions initiated in an environment not hosted by PayPal.
  • For “Significantly Not as Described” claims under our Seller Protection Program Policy, sellers may not receive the item back, or may be required to accept the item back and pay for the return shipping costs.
  • Payments are made in respect of gold (whether in physical form or in exchange-traded form) are not eligible under our Seller Protection Program.
  • Items intended for resale, including single item transactions or transactions that include multiple items, are not eligible for reimbursement under our Buyer Protection Program.
  • To be eligible for our Buyer Protection Policy, buyer must attempt to contact the seller to resolve their issue directly prior to filing a claim with PayPal.
  • If you used a debit card as the payment method, your debit card issuer may set limits on the transaction amount and deny transactions that surpass such limits.
  • We are including the option of withdrawing money within minutes for Mexican bank accounts and in Mexican pesos.
  • We are including 18 month installments with Citibanamex.

These changes will be effective on July 31, 2020. We encourage you to review the new User Agreement in advance, please click here.

These changes will be effective on July 31, 2020. We encourage you to review the new Privacy Statement in advance, please click here.

In the event you would prefer to decline the changes and close your account, you can do so prior to the applicable effective date and the changes will not apply to you.

Notice of Amendment(s) - Issued on January 31, 2020

Please read this document.

We’re making changes to the legal agreements that govern your relationship with PayPal.

We encourage you to carefully review the notices below so that you are familiar with these upcoming changes.

There is no further action needed from you as these changes will take place automatically on the Effective Dates shown below. In the event you would prefer to decline these changes and close your account, you can do so prior to the Effective Date

 

Updates to the México User Agreement

Effective: March 16, 2020

We are unveiling an entirely redesigned Mexico User Agreement for our customers. We’ve worked hard to make this new User Agreement a more user-friendly experience with content that makes it easier for you to understand your rights and obligations when it comes to using PayPal’s products and services.

Here’s what we’ve done:

We’ve redesigned the User Agreement to simplify its format, with new color-coded headings so you can more easily find the information most relevant to your account.

We’ve revised and reorganized the content of the User Agreement to be easier to follow and to include information where you’d intuitively look for it. Except as described below, we are not changing the meaning of what we say, only how we say and show it.

In addition to redesigning the User Agreement, we are making some other changes, and here are the highlights:

  • We’ve made it clearer when and how our fees are charged.
  • We’re aligning our signature confirmation requirements for buyers and sellers.
  • We’re updating the requirements for coverage of Unauthorized Transactions under our Seller Protection program to require that the payment must have been made in connection with a transaction where the buyer logged into their PayPal account to complete the transaction in order for sellers to be covered under the program.
  • We’re updating the list of items not eligible for our Purchase Protection Program.
  • We’re updating the eligibility requirements for the Purchase Protection program.
  • We’re clarifying that certain checkout transactions will require a backup funding source.
  • We’re clarifying our legal set off rights in situations where a customer holds multiple accounts.
  • We’re clarifying how we calculate transaction exchange rates where we perform a currency conversion.
  • We’re changing that if you refund (partially or fully) a transaction to a buyer or a donation to a donor, there are no fees to make the refund, but the fees you originally paid as the seller will not be returned to you.
  • We’re clarifying that sellers must not present any payment method or mark upstream (or at an earlier point in the checkout experience) from the presentment of any of PayPal’s services or marks.
  • We’re adding terms providing that a hold may be placed on a payment sent to you at the instruction of the marketplace, if you sell on a marketplace and accept payment through your PayPal account.
  • We’re clarifying that sellers have certain obligations under applicable law around how they collect, store and protect user data.
  • We’re clarifying the wording about beneficial owner, tax and information reporting.
  • We’re clarifying that in order allow PayPal to assess the level of risk associated with your PayPal account you must cooperate with PayPal’s reasonable requests for financial statements and other documentation or information in a timely fashion.
  • We’re including wording regarding donations.

An updated User Agreement will be available after February 14, 2020. Click HERE to view once available.

Notice of Amendment(s) - Issued on October 21, 2019

Please read this document.

We’re making changes to the legal agreements that govern your relationship with PayPal.

We encourage you to carefully review the notices below so that you are familiar with these upcoming changes.

There is no further action needed from you as these changes will take place automatically on the Effective Dates shown below. In the event you would prefer to decline these changes, you can do so prior to the Effective Date without incurring any additional charges.

 

Notice of amendment to the PayPal Alternative Payment Methods Agreement.

Effective Date: October 21, 2019

You can find the current PayPal Alternative Payment Methods Agreement by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

 

  1. Annex 1 – APMs

We have amended Annex 1 to introduce Finnish (Verkkopankki), PayU (including Blik where powered by PayU) and Trustly as new APMs.

AMENDMENT TO THE PAYPAL USER AGREEMENT

Effective Date: September 25, 2019

 

PayPal is making some changes to its User Agreement that will be effective as to all Mexican PayPal users as of September 25, 2019. We encourage you to review this Policy Update and familiarize yourself with all the changes that are being made.

Amendments to the User Agreement

  • We are disabling the use of balance and implementing an Automatic Transfer feature to your Designated Bank Account (currency conversion fees may apply).
  • We are modifying the currency conversion fees for sending payments.
  • We are disabling the Mass Payment/Payouts feature.

# # #

AMENDMENT TO THE PAYPAL USER AGREEMENT

Effective Date: July 9, 2019

 

PayPal is making some changes to its User Agreement that will be effective as to all Mexican PayPal users as of July 9, 2019. We encourage you to review this Policy Update and familiarize yourself with all the changes that are being made.

Amendments to the User Agreement

  • We are clarifying the way and cases in which PayPal refund payments.

# # #

AMENDMENTS TO THE PAYPAL USER AGREEMENT

Effective Date: March 28, 2019

 

PayPal is making some changes to its User Agreement for PayPal Services that will be effective as to all Mexican PayPal users as of March 28, 2019. We encourage you to review this Policy Update and familiarize yourself with all the changes that are being made.

Amendments to the PayPal User Agreement for PayPal Services:

  • With respect of your Preferred Payments Methods options we are enabling users to select a Preferred Payment Method from those available in their PayPal account. If, at the moment a transaction is completed, the selected Preferred Payment Method is not available, we will allow users to select another available payment method in their PayPal Account; and
  • Also, we are specifying that in some cases a Preferred Payment Method may not be available, depending on the platform or merchant where the Preferred Payment Method is used, in such cases we will allow users to choose another payment method from those available in their PayPal Account.

To see the updated Agreement, please Click Here.

 

Notice of amendment to the PayPal Privacy Statement

We’re making changes to the Privacy Statement that provides information on how we use your data.

We've provided additional details on how we use data when you transact with your friends, as well as more information on how we use data to prevent fraud and risk.

You can review the changes and the current Privacy Statement here.

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