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Help Center > Disputes and Claims/Dispute status > Can I appeal PayPal’s decision on my claim?

Can I appeal PayPal’s decision on my claim?

If you’re not satisfied with how your claim was decided, you can appeal the outcome.

Here’s how:

  1. Go to and log in to your account.
  2. Click Resolve an issue in our Resolution Center near the bottom of the page.
  3. Select Closed Cases from the list and find the transaction.
  4. Click the View button in the Action column.
  5. Click Appeal this claim and follow the prompts.

Note: After a claim has been closed, you have 10 calendar days to appeal the decision.

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