Tools for success
Understanding local traditions, expectations, and interests can help you create the most effective international sales strategies for your business.
Understanding local traditions, expectations, and interests can help you create the most effective international sales strategies for your business.
Consumer Purchasing Trends for
How They Shop
International Shopping
They most often purchase from the following categories:Mobile Commerce
Drivers, Barriers and Cart Abandonment
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 57% of Argentine consumers have shopped online; 41% of those have shopped from international sites.
International Shopping
When shopping on international sites, Argentine consumers most often purchase from:- China (18%)
- USA (15%)
- Spain (5%)
- Clothing/apparel, footwear and accessories (35%)
- Consumer electronics, computers/tablets/mobiles & peripherals (30%)
- Travel and transportation (22%)
- Seasonal Sales (34%)
- Christmas (26%)
- Mother’s Day (14%)
- Black Friday (14%)
Mobile Commerce
In the last 12 months, 36% of Argentine cross-border shoppers have made purchases from international sites via smartphone, accounting for 14% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Argentine customers shopping cross-border are:- Free shipping (54%)
- Can find items which are hard-to-find locally (52%)
- Costs shown/payment possible in their local currency (51%)
- Concern they may not receive the item (40%)
- Delivery time not fast enough (38%)
- Having to pay customs duties/fees and/or taxes (35%)
- Delivery shipping costs (34%)
- Prefer to shop via large ‘global’ stores (e.g. Amazon) when purchasing from another country (61%)
- It does not matter where the items are shipped from, as long as the total price is good (60%)
- Would not feel comfortable making purchases from a foreign website that is not in their own language (55%)
- Shipping / postage charges were too high (34%)
- Was not clear how much duty, tax, or custom fees they would have to pay (30%)
- Preferred payment option was not available (23%)
- 76% of Argentine shoppers polled would prefer to have the option of paying either in local currency or in their own currency
- 74% check currency conversion rates before making purchases in foreign countries
- 45% have in the past made online purchases and paid in a foreign currency
- PayPal (58%)
- Visa (43%)
- Credit cards (35%)
- Mercado Pago (25%)
- MasterCard (22%)
- Secure way to pay (52%)
- Payment is processed quickly (48%)
- Well-known, trusted brand (48%)
- Accepted by most retailers (46%)
- Money back if an item does not arrive or is not as described (51%)
- Refund on postage from PayPal if they have to return the purchase (40%)
- Transparency on additional fees (e.g. tax, customs fees/duties) for international purchases before checkout (39%)
- Offered as a payment option on websites they shop (34%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 67% of Australian consumers have shopped online; 65% of those have shopped from international sites.
International Shopping
When they shop international sites, Australian consumers most often purchase from:- USA (40%)
- China (32%)
- United Kingdom (22%)
- Clothing/apparel, footwear and accessories (46%)
- Entertainment/education (physical items) (33%)
- Entertainment/education (digital) (27%)
- Go directly to websites they have used in the past (58%)
- Led to foreign sites when searching for particular brands or products on a search engine (39%)
- Go to sites recommended by friends and family (28%)
- Go directly to websites they know the web address for (28%)
Mobile Commerce
In the last 12 months, 38% of Australian cross-border shoppers have made purchases from international sites via smartphone, accounting for 13% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top drivers for Australian cross-border shoppers are- Free shipping (55%)
- Safe way to pay (42%)
- Lower overall cost to buy items from another country (41%)
- Delivery shipping costs (51%)
- Concern they may not receive the item (48%)
- Concern about identity theft / fraud (45%)
- Shipping/postage charges were too high (54%)
- Concerns about website security (26%)
- Didn’t want to register for an account (24%)
- The product they received was not as described (10%)
- They purchased products with the intention of returning some of them (5%)
- They no longer wanted the product (5%)
- They no longer wanted the product (5%)
- The online store they were purchasing from did not ship to their country (45%)
- It was cheaper than using the store’s international delivery (43%)
- To combine purchases from multiple stores into a single shipment (30%)
Currency Conversions
74% would prefer to have the option of paying either in local currency or my own currency
Source: PayPal and Ipsos 2015 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 75% of Austrian consumers have shopped online; 85% of those have shopped from international sites.
International Shopping
When they shop international sites, Austrian consumers most often purchase from:- Germany (79%)
- United Kingdom (16%)
- USA (14%)
- Clothing/apparel, footwear and accessories (51%)
- Entertainment/education (physical items) (44%)
- Entertainment/education (digital) (33%)
- Go directly to websites they have used in the past (62%)
- Led to foreign sites when searching for particular brands or products on a search engine (48%)
- Go directly to websites they know the web address for (40%)
Mobile Commerce
In the last 12 months, 30% of Austrian cross-border shoppers have made purchases from international sites via smartphone, accounting for 10% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top drivers for Austrian cross-border shoppers are- Free shipping (58%)
- Can find items which are hard-to-find locally (55%)
- Safe way to pay (49%)
- Delivery shipping costs (61%)
- Concern they may not receive the item (54%)
- Concern they may not receive sufficient help if they encounter problems (50%)
- Concerns about counterfeit goods (50%)
- Shipping/postage charges were too high (59%)
- Preferred payment option was not available (33%)
- Didn’t want to register for an account (27%)
- The product they received was not as described (10%)
- They no longer wanted the product (6%)
- They purchased products with the intention of returning some of them (5%)
Freight Forwarding
21% of Austrian consumers have used a forwarding address while 8% have used a freight forwarding company. They cite the following reasons for utilizing freight forwarding.- The online store they were purchasing from did not ship to their country (54%)
- It was cheaper than using the store’s international delivery (43%)
- The purchase was a gift for the person they sent it to (24%)
Currency Conversions
72% would prefer to have the option of paying either in local currency or my own currency
Source: PayPal and Ipsos 2015 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 69% of Belgian consumers have shopped online; 63% of those have shopped from international sites.
International Shopping
When shopping on international sites, Belgian consumers most often purchase from:- Netherlands (32%)
- France (29%)
- Germany (19%)
- Clothing/apparel, footwear and accessories (42%)
- Travel and transportation (34%)
- Entertainment/education (physical items) (24%)
- Christmas (33%)
- Seasonal Sales (21%)
- Mother’s Day (7%)
- Valentine’s Day (6%)
Mobile Commerce
In the last 12 months, 26% of Belgian cross-border shoppers have made purchases from international sites via smartphone, accounting for 6% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Belgian customers shopping cross-border are:- Free shipping (49%)
- Secure way to pay (41%)
- Can’t find items which are hard-to-find locally (36%)
- Delivery shipping costs (34%)
- The website doesn’t ship to their country (32%)
- Having to pay customs duties/fees and/or taxes (28%)
- Return shipping costs (26%)
- Generally comfortable buying from an online store in another country (67%)
- It does not matter where the items are shipped from, as long as the total price is good (59%)
- Sometimes it is not clear whether they are shopping on a domestic or international online store (51%)
- Shipping / postage charges were too high (53%)
- Concerns about website security (24%)
- Didn’t want to register for an account (24%)
- 62% of Belgian shoppers polled would prefer to have the option of paying either in local currency or their own currency
- 46% check currency conversion rates before making purchases in foreign countries
- 40% would not feel comfortable making purchases online in a foreign currency
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (50%)
- Visa (43%)
- MasterCard (38%)
- Bancontact (26%)
- Bank transfer (23%)
- Secure way to pay (67%)
- Convenient way to pay (55%)
- Purchase protection (55%)
- Payment processed quickly (51%)
- Being able to get money back if an item does not arrive or is not as described (33%)
- Paying without needing to add card details (33%)
- Offered as a payment option on websites they shop (30%)
- Refund on postage from PayPal if they have to return the purchase (17%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 67% of Brazilian consumers have shopped online; 45% of those have shopped from international sites.
International Shopping
When shopping on international sites, Brazilian consumers most often purchase from:- China (29%)
- USA (19%)
- Japan (5%)
- Clothing/apparel, footwear and accessories (47%)
- Cosmetics/beauty products (28%)
- Consumer electronics, computers/tablets/mobiles & peripherals (27%)
- Black Friday (49%)
- Christmas (43%)
- Seasonal Sales (38%)
- Mother’s Day (21%)
Mobile Commerce
In the last 12 months, 53% of Brazilian cross-border shoppers have made purchases from international sites via smartphone, accounting for 18% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Brazilian customers shopping cross-border are:- Free shipping (52%)
- Safe way to pay (50%)
- Customer support in their language (47%)
- Delivery time not fast enough (41%)
- Having to pay customs duties/fees and/or taxes (37%)
- Concern that they may not receive the item (32%)
- It is not clear how much duties/customs fees/taxes they will have to pay (32%)
- Would not feel comfortable making purchases from a foreign website that is not in their own language (60%)
- Prefer to shop via large ‘global’ stores (e.g. Amazon) when purchasing from another country (57%)
- It does not matter where the items are shipped from, as long as the total price is good (52%)
- Shipping / postage charges were too high (36%)
- Delivery time was too long (35%)
- Concerns about website security (30%)
- 78% of Brazilian shoppers polled would prefer to have the option of paying either in local currency or their own currency
- 63% check currency conversion rates before making purchases in foreign countries
- 48% would not feel comfortable making purchases online in a foreign currency
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (48%)
- Boletos (48%)
- Visa (32%)
- MasterCard (31%)
- PagSeguro (21%)
- Secure way to pay (54%)
- Payment processed quickly (41%)
- Convenient way to pay (39%)
- Can see what price they will be paying in their own currency (39%)
- Offered as a payment option on websites they shop (34%)
- Paying without needing to add card details (31%)
- Being able to get money back if an item does not arrive or is not as described (30%)
- Refund on postage from PayPal if they have to return the purchase (26%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 62% of Canadian consumers have shopped online; 63% of those have shopped from international sites.
International Shopping
When shopping on international sites, Canadian consumers most often purchase from:- USA (56%)
- China (18%)
- United Kingdom (7%)
- Clothing/apparel, footwear and accessories (35%)
- Entertainment/education (digital/downloadable/online) (29%)
- Travel and transportation (27%)
- Christmas (32%)
- Black Friday (18%)
- Cyber Monday (14%)
- Seasonal Sales (13%)
Mobile Commerce
In the last 12 months, 27% of Canadian cross-border shoppers have made purchases from international sites via smartphone, accounting for 11% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Canadian customers shopping cross-border are:- Free shipping (58%)
- Lower overall cost to buy items from another country (44%)
- Costs shown/payment possible in their local currency (43%)
- Delivery shipping costs (46%)
- Having to pay customs/duties fees and/or taxes (43%)
- Currency conversion rate not favorable (35%)
- The website doesn’t ship to their country (34%)
- Would not feel comfortable making purchases from a foreign website that is not in their own language (74%)
- Prefer to shop via large ‘global’ stores (e.g. Amazon) when purchasing from another country (71%)
- It does not matter where the items are shipped from, as long as the total price is good (57%)
- Shipping / postage charges were too high (67%)
- Was not clear how much duty, tax or custom fees they would have to pay (34%)
- Currency conversion rate was poor (31%)
- 77% of Canadian shoppers polled would prefer to have the option of paying either in local currency or their own currency
- 64% check currency conversion rates before making purchases in foreign countries
- 50% of banks charge them for making payments in foreign currencies
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (62%)
- Visa credit card (48%)
- MasterCard credit card (43%)
- American Express (9%)
- Debit card (6%)
- Secure way to pay (60%)
- Convenient way to pay (52%)
- Don’t have to share their personal or financial details with the seller (48%)
- Well-known, trusted brand (47%)
- Offered as a payment option on websites they shop (40%)
- Being able to get money back if an item does not arrive or is not as described (39%)
- Paying without needing to add card details (39%)
- Transparency on additional fees (e.g. taxes, customs fees/duties) for international purchases before checkout (29%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 63% of Chilean consumers have shopped online; 67% of those have shopped from international sites.
International Shopping
When shopping on international sites, Chilean consumers most often purchase from:- China (52%)
- USA (29%)
- Japan (11%)
- Clothing/apparel, footwear and accessories (39%)
- Entertainment/education (digital/downloadable/online) (34%)
- Consumer electronics, computers/tablets/mobiles & peripherals (29%)
- Christmas (56%)
- Seasonal Sales (54%)
- Cyber Monday (34%)
- Black Friday (16%)
Mobile Commerce
In the last 12 months, 55% of Chilean cross-border shoppers have made purchases from international sites via smartphone, accounting for 19% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Chilean customers shopping cross-border are:- Secure way to pay (58%)
- Free shipping (56%)
- Can find items which are hard-to-find locally (53%)
- Concern that they may not receive the item (42%)
- Delivery time not fast enough (40%)
- Concern that they item they receive would not be as described (33%)
- The website doesn’t ship to their country (33%)
- Prefer to shop via large ‘global’ stores (e.g. Amazon) when purchasing from another country (66%)
- It does not matter where the items are shipped from, as long as the total price is good (65%)
- Generally comfortable buying from an online store in another country (61%)
- Shipping / postage charges were too high (36%)
- Delivery time was too long (32%)
- Wanted to look for a better price (26%)
- 78% of Chilean shoppers polled check currency conversion rates before making purchases in foreign countries
- 71% would prefer to have the toption of paying either in local currency or their own currency
- 55% have in the past made online purchases and paid in a foreign currency
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (71%)
- Visa (46%)
- MasterCard (42%)
- Webpay.cl (27%)
- Bank transfer (18%)
- Secure way to pay (65%)
- Accepted by most retailers (52%)
- Payment processed quickly (50%)
- Well-known, trusted brand (50%)
- Being able to get money back if an item does not arrive or is not as described (45%)
- Offered as a payment option on websites they shop (42%)
- PayPal charging lower fees for paying in a different currency (37%)
- Transparency on additional fees (e.g. taxes, customs fees/duties) for international purchases before checkout (36%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 84% of Chinese consumers have shopped online; 26% of those have shopped from international sites.
International Shopping
When shopping on international sites, Chinese consumers most often purchase from:- Japan (13%)
- South Korea (13%)
- USA (9%)
- Clothing/apparel, footwear and accessories (55%)
- Cosmetics/beauty products (55%)
- Groceries, food, drink and alcohol (44%)
- Christmas (58%)
- Seasonal Sales (45%)
- Valentine’s Day (38%)
- Black Friday (25%)
Mobile Commerce
In the last 12 months, 84% of Chinese cross-border shoppers have made purchases from international sites via smartphone, accounting for 35% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Chinese customers shopping cross-border are- Secure way to pay (43%)
- Proof of product authenticity (38%)
- Costs shown/payment possible in their local currency (36%)
- Delivery time not fast enough (34%)
- Difficult process for returning products (33%)
- Concern about security of their financial or personal details (33%)
- Delivery shipping costs (33%)
- Prefer to shop via large “global” stores (e.g. Amazon) when purchasing from another country (72%)
- Would not feel comfortable making purchases from a foreign website that is not in their own language (67%)
- It doesn’t matter where the item is shipped from, as long as the total price is good (61%)
- Shipping / postage charges were too high (37%)
- Delivery time was too long (27%)
- Was not clear how much duty, tax, or custom fees they would have to pay (25%)
- 75% of Chinese shoppers purchasing cross-border polled would prefer to have the option of paying either in local currency or their own currency
- 67% check currency conversion rates before making purchases in foreign currencies
- 58% would not feel comfortable making purchases online in a foreign currency
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (15%)
- AliPay (40%)
- Union Pay (36%)
- Visa (25%)
- MasterCard (21%)
- Secure way to pay (49%)
- Convenient way to pay (42%)
- Well-known, trusted brand (41%)
- Faster checkout (32%)
- Refund on postage from PayPal if they have to return the purchase (36%)
- Offered as a payment option on websites they shop (35%)
- Being able to get money back if an item does not arrive or is not as described (33%)
- Transparency on additional fees (e.g. tax, customs fees/duties) for international purchases before checkout (29%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 73% of Czech consumers have shopped online; 49% of those have shopped from international sites.
International Shopping
When shopping on international sites, Czech consumers most often purchase from:- China (32%)
- Germany (12%)
- USA (10%)
- Clothing/apparel, footwear and accessories (48%)
- Consumer electronics, computers/tablets/mobiles & peripherals (30%)
- Toys and hobbies (28%)
- Christmas (53%)
- Seasonal Sales (31%)
- Black Friday (19%)
- Valentine’s Day (6%)
Mobile Commerce
In the last 12 months, 27% of Czech cross-border shoppers have made purchases from international sites via smartphone, accounting for 7% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Czech customers shopping cross-border are:- Free shipping (46%)
- Can find items which are hard-to-find locally (44%)
- Customer support in their language (41%)
- Difficult process for returning products (46%)
- Concern that they may not receive the item (39%)
- Concern that the item they receive would not be as described (38%)
- Return shipping costs (36%)
- It does not matter where they items are shipped from, as long as the total price is good (61%)
- Generally comfortable buying from an online store in another country (53%)
- Would not feel comfortable making purchases from a foreign website that is not in their own language (50%)
- Shipping / postage charges were too high (39%)
- Didn’t want to register for an account (26%)
- Unclear how much duty, tax, or custom fees they would have to pay (25%)
- 70% of Czech shoppers polled would prefer to have the option of paying either in local currency or their own currency
- 57% check currency conversion rates before making purchases in foreign countries
- 44% would not feel comfortable making purchases online in a foreign currency
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (58%)
- MasterCard (39%)
- Visa (31%)
- Internet payments (31%)
- Online transfer (22%)
- Secure way to pay (51%)
- Payment processed quickly (43%)
- Convenient way to pay (41%)
- Well-known, trusted brand (37%)
- Being able to get money back if an item does not arrive or is not as described (31%)
- Paying without needing to add card details (31%)
- Offered as a payment option on websites they shop (26%)
- Refund on postage from PayPal if they have to return the purchase (22%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 58% of Egyptian consumers have shopped online; 48% of those have shopped from international sites.
International Shopping
When shopping on international sites, Egyptian consumers most often purchase from:- USA (21%)
- China (13%)
- UAE (13%)
- Clothing/apparel, footwear and accessories (49%)
- Consumer electronics, computers/tablets/mobiles & peripherals (39%)
- Entertainment/education (digital/downloadable/online) (32%)
- Seasonal Sales (50%)
- Mother’s Day (40%)
- Black Friday (37%)
- Valentine’s Day (30%)
Mobile Commerce
In the last 12 months, 65% of Egyptian cross-border shoppers have made purchases from international sites via smartphone, accounting for 27% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Egyptian customers shopping cross-border are:- Proof of product authenticity (50%)
- Secure way to pay (47%)
- Free shipping (46%)
- Delivery shipping costs (42%)
- Having to pay customs duties/fees and/or taxes (38%)
- Concern that the item they receive would not be as described (38%)
- Concern about security of their financial or personal details (37%)
- Prefer to shop via large ‘global’ stores (e.g. Amazon) when purchasing from another country (64%)
- It does not matter where the items are shipped from, as long as the total price is good (61%)
- Have in the past made purchases on websites not in their own language (47%)
- Shipping / postage charges were too high (39%)
- Was not clear how much duty, tax or custom fees they would have to pay (26%)
- Preferred payment option was not available (24%)
- 74% of Egyptian shoppers polled would prefer to have the option of paying either in local currency or their own currency
- 69% check currency conversion rates before making purchases in foreign countries
- 47% would not feel comfortable making purchases online in a foreign currency
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (53%)
- MasterCard (42%)
- CashU (32%)
- Visa (28%)
- Amazon Payments (26%)
- Secure way to pay (73%)
- Well-known, trusted brand (62%)
- Convenient way to pay (58%)
- Faster checkout (42%)
- Paying without needing to add card details (35%)
- Offered as a payment option on websites they shop (33%)
- Being able to get money back if an item does not arrive or is not as described (29%)
- Refund on postage from PayPal if they have to return the purchase (28%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 70% of French consumers have shopped online; 34% of those have shopped from international sites.
International Shopping
When shopping on international sites, French consumers most often purchase from:- United Kingdom (14%)
- Germany (13%)
- China (9%)
- Clothing/apparel, footwear and accessories (43%)
- Travel and transportation (25%)
- Entertainment/education (physical items) (17%)
- Christmas (41%)
- Seasonal Sales (24%)
- Valentine’s Day (6%)
- Cyber Monday (5%)
Mobile Commerce
In the last 12 months, 18% of French cross-border shoppers have made purchases from international sites via smartphone, accounting for 4% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for French customers shopping cross-border are- Secure way to pay (43%)
- Free shipping (39%)
- Customer support in their language (36%)
- Delivery shipping costs (27%)
- Concern that they may not receive the item (26%)
- Concern about identify theft / fraud (24%)
- Difficult process for returning products (24%)
- Prefer to shop via large ‘global’ stores (e.g. Amazon) when purchasing from another country (75%)
- Would not feel comfortable making purchases from a foreign website not in their own language (63%)
- It does not matter where the item is shipped from, as long as the total price is good (46%)
- Shipping / postage charges were too high (42%)
- Concerns about website security (35%)
- Checkout process was confusing (25%)
- 55% of French shoppers would not feel comfortable making purchases online in a foreign currency
- 53% would prefer to have the option of paying either in local currency or their own currency
- 49% check currency conversion rates before making purchases in foreign currencies
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (46%)
- Visa (50%)
- MasterCard (25%)
- Amazon (16%)
- Bank transfer (5%)
- Secure way to pay (73%)
- Purchase protection (67%)
- Don’t have to share their personal or financial details with the seller (58%)
- Convenient way to pay (42%)
- Paying without needing to add card details (41%)
- Being able to get money back if an item does not arrive or is not as described (39%)
- Offered as a payment option on websites they shop (34%)
- Refund on postage from PayPal if they have to return the purchase (20%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 78% of German consumers have shopped online; 27% of those have shopped from international sites.
International Shopping
When shopping on international sites, German consumers most often purchase from:- United Kingdom (11%)
- China (10%)
- USA (7%)
- Clothing/apparel, footwear and accessories (38%)
- Consumer electronics, computers/tablets/mobiles & peripherals (22%)
- Entertainment/education (physical items) (22%)
- Christmas (25%)
- Seasonal Sales (15%)
- Black Friday (9%)
- Easter (6%)
Mobile Commerce
In the last 12 months, 26% of German cross-border shoppers have made purchases from international sites via smartphone, accounting for 11% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for German customers shopping cross-border are:- Additional customs fees/taxes or duties for international shipping are shown before checkout (37%)
- Can find items which are hard-to-find locally (37%)
- Secure way to pay (37%)
- Free shipping (34%)
- Having to pay customs duties/fees and/or taxes (44%)
- Delivery shipping costs (40%)
- Difficult process for returning products (40%)
- It is not clear how much duties/customs fees/taxes they will have to pay (40%)
- Prefer to shop via large ‘global’ stores (e.g. Amazon) when purchasing from another country (70%)
- Would not feel comfortable making purchases from a foreign website that is not in their own language (52%)
- It does not matter where the items are shipped from, as long as the total price is good (42%)
- Shipping / postage charges were too high (37%)
- Was not clear how much duty, tax, or custom fees they would have to pay (31%)
- Delivery time was too long (27%)
- 67% of German shoppers polled would prefer to have the option of paying either in local currency or in their own currency
- 50% check currency conversion rates before making purchases in foreign countries
- 48% would not feel comfortable making purchases online in a foreign country
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (74%)
- Visa Credit (25%)
- MasterCard credit card (20%)
- Invoicing (17%)
- Amazon Payments (13%)
- Convenient way to pay (68%)
- Faster checkout (66%)
- Payment processed quickly (66%)
- Secure way to pay (63%)
- Being able to get money back if an item does not arrive or is not as described (51%)
- Offered as a payment option on websites they shop (39%)
- Paying without needing to add card details (25%)
- Transparency on additional fees (e.g. tax, customs fees/duties) for international purchases before checkout (25%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 77% of Grecian consumers have shopped online; 65% of those have shopped from international sites.
International Shopping
When shopping on international sites, Grecian consumers most often purchase from:- United Kingdom (33%)
- China (33%)
- USA (20%)
- Clothing/apparel, footwear and accessories (51%)
- Consumer electronics, computers/tablets/mobiles & peripherals (43%)
- Travel and transportation (25%)
- Christmas (42%)
- Seasonal Sales (40%)
- Easter (14%)
- Black Friday (14%)
Mobile Commerce
In the last 12 months, 27% of Grecian cross-border shoppers have made purchases from international sites via smartphone, accounting for 6% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Grecian customers shopping cross-border are:- Free shipping (59%)
- Secure way to pay (57%)
- Can find items which are hard-to-find locally (55%)
- Delivery shipping costs (38%)
- Delivery time not fast enough (38%)
- Website doesn’t ship to their country (33%)
- Concern that they may not receive the item (32%)
- Prefer to shop via large ‘global’ stores (e.g. Amazon) when purchasing from another country (69%)
- Does not matter where the items are shipped from, as long as the total price is good (68%)
- Have in the past made purchases on websites not in their own language (61%)
- Shipping / postage charges were too high (50%)
- Delivery time was too long (30%)
- Preferred payment option was not available (28%)
- 73% of Grecian shoppers polled would prefer to have the option of paying either in local currency or in their own currency
- 70% check currency conversion rates before making purchases in foreign countries
- 46% agree the fees charged by PayPal when shopping online from other countries are generally lower than the fees that would be charged if they used other payment methods
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (82%)
- Visa (44%)
- MasterCard (32%)
- Internet payments (21%)
- Bank transfer (12%)
- Secure way to pay (66%)
- Accepted by most retailers (54%)
- Purchase protection (e.g. can claim a refund if item is not received or as described) (53%)
- Don’t have to share their personal or financial details with the seller (50%)
- Offered as a payment option on websites they shop (61%)
- Paying without needing to add card details (45%)
- Money back if an item does not arrive or is not as described (40%)
- Transparency on additional fees (e.g. tax, customs fees/duties) for international purchases before checkout (32%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 66% of Hungarian consumers have shopped online; 53% of those have shopped from international sites.
International Shopping
When shopping on international sites, Hungarian consumers most often purchase from:- China (36%)
- United Kingdom (15%)
- Germany (13%)
- Clothing/apparel, footwear and accessories (44%)
- Consumer electronics, computers/tablets/mobiles & peripherals (32%)
- Toys and hobbies (28%)
- Christmas (52%)
- Seasonal Sales (29%)
- Black Friday (20%)
- Easter (7%)
Mobile Commerce
In the last 12 months, 36% of Hungarian cross-border shoppers have made purchases from international sites via smartphone, accounting for 14% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Hungarian customers shopping cross-border are:- Free shipping (46%)
- Secure way to pay (39%)
- Costs shown/payment possible in their local currency (37%)
- Difficult process for returning products (37%)
- Having to pay customs duties/fees and/or taxes (30%)
- Return shipping costs (29%)
- Concern that they item they receive would not be as described (29%)
- It does not matter where the items are shipped from, as long as the total price is good (66%)
- Generally comfortable buying from an online store in another country (55%)
- Prefer to shop via large ‘global’ stores (e.g. Amazon) when purchasing from another country (49%)
- Shipping / postage charges were too high (30%)
- Wanted to look for a better price (25%)
- Didn’t want to register for an account (22%)
- 72% of Hungarian shoppers polled would prefer to have the option of paying either in local currency or their own currency
- 61% check currency conversion rates before making purchases in foreign countries
- 45% of banks charge them for making payments in foreign currencies
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (69%)
- MasterCard (42%)
- Bank transfer (22%)
- Online transfer (20%)
- Internet payments (20%)
- Secure way to pay (60%)
- Convenient way to pay (52%)
- Purchase protection (43%)
- Accepted by most retailers (42%)
- Being able to get money back if an item does not arrive or is not as described (39%)
- Paying without needing to add card details (38%)
- Offered as a payment option on websites they shop (33%)
- PayPal charging lower fees for paying in a different currency (26%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 83% of Indian consumers have shopped online; 25% of those have shopped from international sites.
International Shopping
When shopping on international sites, Indian consumers most often purchase from:- USA (14%)
- United Kingdom (6%)
- China (5%)
- Clothing/apparel, footwear and accessories (54%)
- Consumer electronics, computers/tablets/mobiles & peripherals (43%)
- Cosmetics/beauty products (42%)
- Christmas (55%)
- Diwali (53%)
- Seasonal Sales (42%)
- Valentine’s Day (40%)
Mobile Commerce
In the last 12 months, 78% of Indian cross-border shoppers have made purchases from international sites via smartphone, accounting for 29% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Indian customers shopping cross-border are:- Free shipping (42%)
- Costs shown/payment possible in their local currency (42%)
- Proof of product authenticity (41%)
- Delivery shipping costs (37%)
- Difficult process for returning products (34%)
- Payment is in foreign currency (33%)
- Unsure of the return policy for shipments (33%)
- Prefer to shop via large ‘global’ stores (e.g. Amazon) when purchasing from another country (80%)
- It does not matter where the items are shipped from, as long as the total price is good (72%)
- Would not feel comfortable making purchases from a foreign website that is not in their own language (59%)
- Shipping / postage charges were too high (38%)
- Delivery time was too long (31%)
- Returns were too expensive (26%)
- 74% of Indian shoppers polled would prefer to have the option of paying either in local currency or their own currency
- 71% check currency conversion rates before making purchases in foreign countries
- 62% of banks charge for making payments in foreign currencies
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (64%)
- Visa Credit Card (38%)
- Visa Debit Card (33%)
- MasterCard Credit Card (33%)
- MasterCard Debit Card (23%)
- Secure way to pay (60%)
- Well-known, trusted brand (47%)
- Payment processed quickly (43%)
- Accepted by most retailers (41%)
- Offered as a payment option on websites they shop (36%)
- PayPal charging lower fees for paying in a different currency (34%)
- PayPal having a better currency conversion rate compared to other payment methods (31%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 75% of Irish consumers have shopped online; 81% of those have shopped from international sites.
International Shopping
When shopping on international sites, Irish consumers most often purchase from:- UK (62%)
- USA (27%)
- China (24%)
- Clothing/apparel, footwear and accessories (56%)
- Travel and transportation (41%)
- Entertainment/education (digital/downloadable/online) (38%)
- Christmas (61%)
- Seasonal Sales (31%)
- Black Friday (22%)
- Cyber Monday (12%)
Mobile Commerce
In the last 12 months, 36% of Irish cross-border shoppers have made purchases from international sites via smartphone, accounting for 10% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Irish customers shopping cross-border are- Free shipping (60%)
- Costs shown/payment possible in their local currency (47%)
- Secure way to pay (47%)
- Delivery shipping costs (41%)
- The website doesn’t ship to their country (36%)
- Delivery time not fast enough (32%)
- Return shipping costs (31%)
- It does not matter where the item is shipped from, as long as the total price is good (69%)
- Generally comfortable buying from an online store in another country (69%)
- Would not feel comfortable making purchases from a foreign website not in their own language (69%)
- Shipping / postage charges were too high (60%)
- Didn’t want to register for an account (33%)
- Delivery time was too long (30%)
- 79% of Irish shoppers would prefer to have the option of paying either in local currency or their own currency
- 70% check currency conversion rates before making purchases in foreign currencies
- 59% have in the past made online purchases and paid in a foreign currency
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (74%)
- Visa Debit (52%)
- Visa Credit (28%)
- Direct Debit (16%)
- MasterCard Credit (14%)
- Secure way to pay (75%)
- Don’t have to share their personal or financial details with the seller (57%)
- Convenient way to pay (50%)
- Purchase protection (47%)
- Paying without needing to add card details (48%)
- Being able to get money back if an item does not arrive or is not as described (44%)
- Offered as a payment option on websites they shop (42%)
- Refund on postage from PayPal if they have to return the purchase (27%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 74% of Israeli consumers have shopped online; 71% of those have shopped from international sites.
International Shopping
When shopping on international sites, Israeli consumers most often purchase from:- China (53%)
- USA (30%)
- United Kingdom (18%)
- Clothing/apparel, footwear and accessories (58%)
- Toys and hobbies (36%)
- Consumer electronics, computers/tablets/mobiles & peripherals (36%)
- Black Friday (35%)
- Seasonal Sales (28%)
- Cyber Monday (20%)
- Singles Day (11%)
Mobile Commerce
In the last 12 months, 57% of Israeli cross-border shoppers have made purchases from international sites via smartphone, accounting for 20% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Israeli customers shopping cross-border are- Free shipping (57%)
- Secure way to pay (50%)
- Faster delivery (48%)
- Concern that the item they receive would not be as described (40%)
- Delivery shipping costs (34%)
- Delivery time not fast enough (33%)
- Difficult process for returning products (32%)
- Have in the past made purchases on websites not in their own language (75%)
- Prefer to shop via large “global” stores (e.g. Amazon) when purchasing from another country (74%)
- It doesn’t matter where the item is shipped from, as long as the total price is good (71%)
- Shipping / postage charges were too high (46%)
- Wanted to look for a better price (36%)
- Experienced technical difficulties (26%)
- 69% of Israeli shoppers have in the past made online purchases and paid in a foreign currency
- 67% would prefer to have the option of paying either in local currency or their own currency
- 56% of banks charged shoppers for making payments in foreign currencies
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (76%)
- MasterCard (27%)
- Visa CAL (26%)
- Leumi Card (24%)
- Isracard (18%)
- Secure way to pay (73%)
- Purchase protection (61%)
- Convenient way to pay (54%)
- Don’t have to share personal or financial details with the seller (54%)
- Being able to get money back if an item does not arrive or is not as described (48%)
- Paying without needing to add card details (46%)
- Offered as a payment option on websites they shop (45%)
- Refund on postage from PayPal if they have to return the purchase (37%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 73% of Italian consumers have shopped online; 49% of those have shopped from international sites.
International Shopping
When shopping on international sites, Italian consumers most often purchase from:- United Kingdom (23%)
- Germany (21%)
- China (17%)
- Clothing/apparel, footwear and accessories (39%)
- Consumer electronics, computers/tablets/mobiles & peripherals (29%)
- Travel and transportation (24%)
- Christmas (41%)
- Seasonal Sales (30%)
- Black Friday (18%)
- Cyber Monday (7%)
Mobile Commerce
In the last 12 months, 46% of Italian cross-border shoppers have made purchases from international sites via smartphone, accounting for 16% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Italian customers shopping cross-border are:- Free shipping (42%)
- Secure way to pay (37%)
- Customer support in their language (36%)
- Having to pay customs duties/fees and/or taxes (28%)
- Delivery shipping costs (23%)
- Delivery time not fast enough (22%)
- Concern that they may not receive the item (22%)
- Prefer to shop via large ‘global’ stores (e.g. Amazon) when purchasing from another country (80%)
- It does not matter where the items are shipped from, as long as the total price is good (63%)
- It is not important to them if the online retailer is based abroad or not (51%)
- Shipping / postage charges were too high (36%)
- Delivery time was too long (25%)
- Was not clear how much duty, tax or custom fees they would have to pay (22%)
- 77% of Italian shoppers polled would prefer to have the option of paying either in local currency or their own currency
- 56% check currency conversion rates before making purchases in foreign countries
- 42% would not feel comfortable making purchases online in a foreign currency
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (74%)
- Visa (31%)
- MasterCard (27%)
- PostePay (26%)
- Bank transfer (9%)
- Secure way to pay (61%)
- Purchase protection (49%)
- Convenient way to pay (45%)
- Don’t have to share their personal or financial details with the seller (45%)
- Being able to get money back if an item does not arrive or is not as described (36%)
- Refund on postage from PayPal if they have to return the purchase (29%)
- Paying without needing to add card details (28%)
- Offered as a payment option on websites they shop (22%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 78% of Japanese consumers have shopped online; 5% of those have shopped from international sites.
International Shopping
When shopping on international sites, Japanese consumers most often purchase from:- USA (3.4%)
- China (0.9%)
- United Kingdom (0.7%)
- Clothing/apparel, footwear and accessories (39%)
- Entertainment/education (physical items) (32%)
- Cosmetics/beauty products (21%)
- Seasonal Sales (14%)
- Valentine’s Day (7%)
- Mother’s Day (7%)
- Father’s Day (7%)
Mobile Commerce
In the last 12 months, 32% of Japanese cross-border shoppers have made purchases from international sites via smartphone, accounting for 23% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Japanese customers shopping cross-border are- Delivery shipping costs (50%)
- May not receive sufficient help if they encounter problems (46%)
- Delivery time not fast enough (39%)
- Concerns about counterfeit goods (36%)
- Would not feel comfortable making purchases from a foreign website not in their own language (68%)
- Prefer to shop via large ‘global’ stores (e.g. Amazon) when purchasing from another country (61%)
- It does not matter where the item is shipped from, as long as the total price is good (26%)
- Shipping / postage charges were too high (37%)
- Wanted to look for a better price (20%)
- Concerns about website security (19%)
- 64% of Japanese shoppers would not feel comfortable making purchases online in a foreign currency
- 57% would prefer to have the option of paying either in local currency or their own currency
- 38% check currency conversion rates before making purchases in foreign currencies
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (36%)
- Visa (57%)
- JCB (21%)
- Convenience store payment (18%)
- Voucher lead change payment (11%)
- Secure way to pay (30%)
- Habit (26%)
- Lack of alternatives (26%)
- Can see what price they will paying in their own currency (22%)
- Paying without needing to add card details (22%)
- Being able to get money back if an item does not arrive or is not as described (14%)
- Better currency conversion rate compared to other payment methods (14%)
- Lower fees for paying in a different currency (11%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 65% of Mexican consumers have shopped online; 56% of those have shopped from international sites.
International Shopping
When shopping on international sites, Mexican consumers most often purchase from:- USA (35%)
- China (27%)
- Japan (12%)
- Clothing/apparel, footwear and accessories (44%)
- Entertainment/education (digital/downloadable/online) (37%)
- Consumer electronics, computers/tablets/mobiles & peripherals (32%)
- Seasonal Sales (60%)
- Christmas (54%)
- Black Friday (30%)
- Mother’s Day (17%)
Mobile Commerce
In the last 12 months, 57% of Mexican cross-border shoppers have made purchases from international sites via smartphone, accounting for 19% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Mexican customers shopping cross-border are- Secure way to pay (46%)
- Costs shown/payment possible in their local currency (46%)
- Free shipping (44%)
- Concern that they may not receive the item (44%)
- Delivery time not fast enough (39%)
- Concern that the item they receive would not be as described (32%)
- Currency conversion rate not favorable (32%)
- It does not matter where the items are shipped from, as long as the total price is good (69%)
- Prefer to shop via large “global” stores (e.g. Amazon) when purchasing from another country (64%)
- It is not important to them if the online retailer is based abroad or not (54%)
- Shipping / postage charges were too high (32%)
- Delivery time was too long (28%)
- Checkout process was confusing (23%)
- 81% of Mexican shoppers polled would prefer to have the option of paying either in local currency or their own currency
- 74% check currency conversion rates before making purchases in foreign countries
- 46% would not feel comfortable making purchases online in a foreign currency
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (67%)
- Debit card (44%)
- Bank credit card (37%)
- Bank transfer (35%)
- Oxxo/7-Eleven (21%)
- Secure way to pay (57%)
- Payment processed quickly (43%)
- Accepted by more retailers (41%)
- Faster checkout (39%)
- Being able to get money back if an item does not arrive or is not as described (46%)
- Refund on postage from PayPal if they have to return the purchase (40%)
- Paying without needing to add card details (40%)
- Offered as a payment option on websites they shop (38%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 72% of Dutch consumers have shopped online; 37% of those have shopped from international sites.
International Shopping
When shopping on international sites, Dutch consumers most often purchase from:- Germany (15%)
- China (13%)
- UK (12%)
- Clothing/apparel, footwear and accessories (39%)
- Consumer electronics, computers/tablets/mobiles & peripherals (21%)
- Travel and transportation (19%)
- Christmas (12%)
- Seasonal Sales (6%)
- Mother’s Day (3%)
- Valentine’s Day (3%)
Mobile Commerce
In the last 12 months, 26% of Dutch cross-border shoppers have made purchases from international sites via smartphone, accounting for 10% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Dutch customers shopping cross-border are:- Secure way to pay (34%)
- Free shipping (34%)
- Free return shipping (29%)
- Having to pay customs duties/fees and/or taxes (29%)
- Delivery shipping costs (27%)
- Concern that they may not receive the item (24%)
- It is not clear how much duties/customs fees/taxes they will have to pay (23%)
- It does not matter where the items are shipped from, as long as the total price is good (54%)
- Generally comfortable buying from an online store in another country (50%)
- Have in the past made purchases on websites not in their own language (43%)
- Shipping / postage charges were too high (39%)
- Preferred payment option was not available (27%)
- Checkout process was confusing (22%)
- 65% of Dutch shoppers polled would prefer to have the option of paying either in local currency or in their own currency
- 46% check currency conversion rates before making purchases in foreign countries
- 36% would not feel comfortable making purchases online in a foreign currency
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (52%)
- MasterCard (40%)
- iDeal (37%)
- Visa (23%)
- Bank transfer (9%)
- Secure way to pay (55%)
- Payment processed quickly (48%)
- Convenient way to pay (42%)
- Don’t have to share their personal or financial details with the seller (40%)
- Being able to get money back if an item does not arrive or is not as described (32%)
- Offered as a payment option on websites they shop (24%)
- Paying without needing to add card details (20%)
- Refund on postage from PayPal if they have to return the purchase (13%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 61% of Nigerian consumers have shopped online; 62% of those have shopped from international sites.
International Shopping
When shopping on international sites, Nigerian consumers most often purchase from:- USA (34%)
- China (24%)
- United Kingdom (23%)
- Clothing/apparel, footwear and accessories (51%)
- Entertainment/education (digital/downloadable/online) (51%)
- Consumer electronics, computers/tablets/mobiles & peripherals (41%)
- Christmas (54%)
- Black Friday (53%)
- Seasonal Sales (47%)
- Valentine’s Day (25%)
Mobile Commerce
In the last 12 months, 68% of Nigerian cross-border shoppers have made purchases from international sites via smartphone, accounting for 22% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Nigerian customers shopping cross-border are:- Costs shown/payment possible in their local currency (65%)
- Free shipping (60%)
- Secure way to pay (60%)
- Currency conversion rate not favorable (48%)
- Delivery shipping costs (41%)
- Payment is in foreign currency (38%)
- The website doesn’t ship to their country (38%)
- It does not matter where the items are shipped from, as long as the total price is good (73%)
- Prefer to shop via large ‘global’ stores (e.g. Amazon) when purchasing from another country (65%)
- Would not feel comfortable making purchases from a foreign website that is not in their own language (64%)
- Shipping / postage charges were too high (60%)
- Preferred payment option was not available (36%)
- Currency conversion rate was poor (33%)
- 88% of Nigerian shoppers polled would prefer to have the option of paying either in local currency or their own currency
- 87% check currency conversion rates before making purchases in foreign countries
- 73% of banks charge them for making payments in foreign currencies
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (51%)
- MasterCard Debit Card/Maestro (46%)
- MasterCard Credit Card (33%)
- Visa Debit Card (33%)
- MasterPass by MasterCard (24%)
- Secure way to pay (76%)
- Payment processed quickly (66%)
- Well-known, trusted brand (58%)
- Accepted by most retailers (55%)
- Offered as a payment option on websites they shop (50%)
- Paying without needing to add card details (43%)
- PayPal charging lower fees for paying in a different currency (35%)
- Being able to get money back if an item does not arrive or is not as described (32%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 59% of Peruvian consumers have shopped online; 77% of those have shopped from international sites.
International Shopping
When shopping on international sites, Peruvian consumers most often purchase from:- USA (42%)
- China (34%)
- Spain (11%)
- Clothing/apparel, footwear and accessories (41%)
- Entertainment/education (digital/downloadable/online) (39%)
- Consumer electronics, computers/tablets/mobiles & peripherals (33%)
- Christmas (71%)
- Seasonal Sales (58%)
- Mother’s Day (42%)
- Valentine’s Day (37%)
Mobile Commerce
In the last 12 months, 66% of Peruvian cross-border shoppers have made purchases from international sites via smartphone, accounting for 22% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Peruvian customers shopping cross-border are- Secure way to pay (56%)
- Can find items which are hard-to-find locally (49%)
- Free shipping (49%)
- Delivery time not fast enough (42%)
- The website doesn’t ship to their country (41%)
- Concern that they may not receive the item (39%)
- Delivery shipping costs (33%)
- Prefer to shop via large ‘global’ stores (e.g. Amazon) when purchasing from another country (69%)
- It does not matter where the item is shipped from, as long as the total price is good (65%)
- Generally comfortable buying from an online store in another country (59%)
- Delivery time was too long (30%)
- Wanted to look for a better price (28%)
- Shipping / postage charges were too high (27%)
- 77% check currency conversion rates before making purchases in foreign currencies
- 73% of Peruvian shoppers would prefer to have the option of paying either in local currency or their own currency
- 60% have in the past made online purchases and paid in a foreign currency
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (74%)
- Visa (61%)
- MasterCard (28%)
- Western Union (22%)
- Bank transfer (19%)
- Secure way to pay (64%)
- Well-known, trusted brand (53%)
- Accepted by most retailers (52%)
- Payment processed quickly (51%)
- Being able to get money back if an item does not arrive or is not as described (51%)
- Offered as a payment option on websites they shop (43%)
- Lower fees for paying in a different currency (40%)
- Refund on postage from PayPal if they have to return the purchase (39%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 76% of Polish consumers have shopped online; 22% of those have shopped from international sites.
International Shopping
When shopping on international sites, Polish consumers most often purchase from:- China (10%)
- Germany (6%)
- UK (5%)
- Clothing/apparel, footwear and accessories (45%)
- Toys and hobbies (28%)
- Consumer electronics, computers/tablets/mobiles & peripherals (28%)
- Christmas (39%)
- Seasonal Sales (32%)
- Black Friday (10%)
- Valentine’s Day (10%)
Mobile Commerce
In the last 12 months, 40% of Polish cross-border shoppers have made purchases from international sites via smartphone, accounting for 13% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Polish customers shopping cross-border are- Customer support in their language (41%)
- Can find items which are hard-to-find locally (38%)
- Free shipping (37%)
- Delivery time not fast enough (36%)
- Currency conversion rate not favorable (26%)
- Delivery shipping costs (24%)
- Concern that they may not receive the item (21%)
- It does not matter where the item is shipped from, as long as the total price is good (56%)
- Would not feel comfortable making purchases from a foreign website that is not in their own language (51%)
- Generally comfortable buying from an online store in another country (49%)
- Shipping / postage charges were too high (28%)
- Delivery time was too long (20%)
- Checkout process was confusing (18%)
- 67% of Polish shoppers would prefer to have the option of paying either in local currency or their own currency
- 53% check currency conversion rates before making purchases in foreign currencies
- 43% of banks charge for making payments in foreign currencies
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (53%)
- Visa (36%)
- MasterCard (32%)
- Online transfer (29%)
- PayU (23%)
- Convenient way to pay (51%)
- Secure way to pay (42%)
- Payment processed quickly (40%)
- Well-known, trusted brand (36%)
- Being able to get money back if an item does not arrive or is not as described (30%)
- Paying without needing to add card details (29%)
- Offered as a payment option on websites they shop (27%)
- Lower fees for paying in a different currency (23%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 70% of Portuguese consumers have shopped online; 87% of those have shopped from international sites.
International Shopping
When shopping on international sites, Portuguese consumers most often purchase from:- United Kingdom (42%)
- China (41%)
- Spain (38%)
- Clothing/apparel, footwear and accessories (44%)
- Consumer electronics, computers/tablets/mobiles & peripherals (39%)
- Travel and transportation (29%)
- Christmas (53%)
- Seasonal Sales (40%)
- Black Friday (21%)
- Valentine’s Day (10%)
Mobile Commerce
In the last 12 months, 41% of Portuguese cross-border shoppers have made purchases from international sites via smartphone, accounting for 11% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Portuguese customers shopping cross-border are:- Secure way to pay (51%)
- Free shipping (50%)
- Can find items which are hard-to-find locally (46%)
- Having to pay customs duties/fees and/or taxes (41%)
- Delivery shipping costs (35%)
- Delivery time not fast enough (32%)
- Concern that they may not receive the item (30%)
- Would not feel comfortable making purchases from a foreign website that is not in their own language (70%)
- Generally comfortable buying from an online store in another country (68%)
- Prefer to shop via large ‘global’ stores (e.g. Amazon) when purchasing from another country (61%)
- Shipping / postage charges were too high (49%)
- Preferred payment option was not available (27%)
- Delivery time was too long (22%)
- 78% of Portuguese shoppers polled would prefer to have the option of paying either in local currency or their own currency
- 64% check currency conversion rates before making purchases in foreign countries
- 50% have in the past made online purchases and paid in a foreign currency
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (84%)
- Visa Credit Card (30%)
- Multibanco Reference (16%)
- Money at Delivery (16%)
- Bank transfer (15%)
- Secure way to pay (58%)
- Convenient way to pay (49%)
- Payment processed quickly (47%)
- Accepted by most retailers (46%)
- Offered as a payment option on websites they shop (53%)
- Being able to get money back if an item does not arrive or is not as described (43%)
- Paying without needing to add card details (42%)
- Refund on postage from PayPal if they have to return the purchase (32%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 73% of Russian consumers have shopped online; 62% of those have shopped from international sites.
International Shopping
When shopping on international sites, Russian consumers most often purchase from:- China (48%)
- USA (10%)
- Germany (8%)
- Clothing/apparel, footwear and accessories (53%)
- Consumer electronics, computers/tablets/mobiles & peripherals (26%)
- Cosmetics/beauty products (22%)
- Seasonal Sales (40%)
- Christmas (20%)
- Black Friday (20%)
- Cyber Monday (12%)
Mobile Commerce
In the last 12 months, 42% of Russian cross-border shoppers have made purchases from international sites via smartphone, accounting for 16% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Russian customers shopping cross-border are- Can find items which are hard-to-find locally (44%)
- Wider product selection (40%)
- Lower overall cost to buy items from another country (35%)
- Concern that they may not receive the item (38%)
- Concern that the item they receive would not be as described (38%)
- Delivery time not fast enough (38%)
- Difficult process for returning products (31%)
- It does not matter where the item is shipped from, as long as the total price is good (72%)
- Would not feel comfortable making purchases from a foreign website not in their own language (70%)
- Generally comfortable buying from an online store in another country (57%)
- Shipping / postage charges were too high (36%)
- Wanted to look for a better price (33%)
- Checkout process was confusing (29%)
- 73% of Russian shoppers would prefer to have the option of paying either in local currency or their own currency
- 60% would not feel comfortable making purchases online in a foreign currency
- 59% check currency conversion rates before making purchases in foreign currencies
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (45%)
- Visa (59%)
- MasterCard (47%)
- WebMoney (23%)
- Bank transfer (18%)
- Secure way to pay (57%)
- Convenient way to pay (56%)
- Well-known, trusted brand (44%)
- Payment process quickly (42%)
- Being able to get money back if an item does not arrive or is not as described (39%)
- Paying without needing to add card details (33%)
- Offered as a payment option on websites they shop (28%)
- Lower fees for paying in a different currency (27%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 73% of Singaporean consumers have shopped online; 51% of those have shopped from international sites.
International Shopping
When shopping on international sites, Singaporean consumers most often purchase from:- China (24%)
- USA (24%)
- South Korea (12%)
- Clothing/apparel, footwear and accessories (53%)
- Travel and transportation (37%)
- Cosmetics/beauty products (26%)
- Christmas (34%)
- Seasonal Sales (27%)
- Black Friday (20%)
- Valentine’s Day (12%)
Mobile Commerce
In the last 12 months, 56% of Singaporean cross-border shoppers have made purchases from international sites via smartphone, accounting for 21% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Singaporean customers shopping cross-border are:- Free shipping (55%)
- Lower overall cost to buy items from another country (46%)
- Secure way to pay (46%)
- Delivery shipping costs (45%)
- Concern that they may not receive the item (37%)
- Concerns about counterfeit goods (35%)
- Difficult process for returning products (34%)
- Would not feel comfortable making purchases from a foreign website that is not in their own language (68%)
- It does not matter where the items are shipped from, as long as the total price is good (67%)
- Generally comfortable buying from an online store in another country (63%)
- Shipping / postage charges were too high (50%)
- Wanted to look for a better price (25%)
- Delivery time was too long (22%)
- 82% of Singaporean shoppers polled would prefer to have the option of paying either in local currency or their own currency
- 72% check currency conversion rates before making purchases in foreign countries
- 63% have in the past made online purchases and paid in a foreign currency
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (59%)
- Visa Credit/Debit (72%)
- MasterCard Credit/Debit (57%)
- American Express (13%)
- eNets (8%)
- Secure way to pay (56%)
- Convenient way to pay (50%)
- Well-known, trusted brand (43%)
- Accepted by most retailers (42%)
- Paying without needing to add card details (37%)
- Offered as a payment option on websites they shop (36%)
- Being able to get money back if an item does not arrive or is not as described (36%)
- PayPal charging lower fees for paying in a different currency (26%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 58% of South African consumers have shopped online; 43% of those have shopped from international sites.
International Shopping
When shopping on international sites, South African consumers most often purchase from:- USA (24%)
- China (13%)
- UK (12%)
- Entertainment/education (digital/downloadable/online) (40%)
- Clothing/apparel, footwear and accessories (35%)
- Entertainment/education (physical items) (28%)
- Christmas (33%)
- Black Friday (30%)
- Seasonal Sales (24%)
- Mother’s Day (15%)
Mobile Commerce
In the last 12 months, 43% of South African cross-border shoppers have made purchases from international sites via smartphone, accounting for 13% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for South African customers shopping cross-border are:- Free shipping (60%)
- Costs shown/payment possible in their local currency (58%)
- Secure way to pay (56%)
- Delivery shipping costs (46%)
- The website doesn’t ship to their country (42%)
- Having to pay customs duties/fees and/or taxes (41%)
- Currency conversion rate not favorable (40%)
- Would not feel comfortable making purchases from a foreign website that is not in their own language (77%)
- Prefer to shop via large ‘global’ stores (e.g. Amazon) when purchasing from another country (67%)
- It does not matter where the items are shipped from, as long as the total price is good (65%)
- Shipping/postage charges were too high (55%)
- Was not clear how much duty, tax, or custom fees they would have to pay (33%)
- Delivery time was too long (32%)
- 83% would prefer to have the option of paying either in local currency or their own currency
- 81% check currency conversion rates before making purchases in foreign currencies
- 57% of banks charge them for making payments in foreign currencies
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (68%)
- Visa credit card (32%)
- MasterCard credit card (26%)
- Visa debit card (19%)
- EFTS (18%)
- Secure way to pay (68%)
- Convenient way to pay (46%)
- Well-known, trusted brand (45%)
- Accepted by most retailers (42%)
- Paying without needing to add card details (49%)
- Offered as a payment option on websites they shop (44%)
- PayPal charging lower fees for paying in a different currency (38%)
- Being able to get money back if an item does not arrive or is not as described (37%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 77% of South Korean consumers have shopped online; 27% of those have shopped from international sites.
International Shopping
When they shop international sites, South Korean consumers most often purchase from:- United States (20%)
- Japan (9%)
- China (6%)
- Clothing/apparel, footwear and accessories (46%)
- Cosmetics/beauty products (31%)
- Consumer electronics (28%)
- Go directly to websites they have used in the past (43%)
- Go directly to websites they know the addresses for (42%)
- Look on foreign sites when they know there will be promotions (34%)
Mobile Commerce
In the last 12 months, 52% of South Korean cross-border shoppers have made purchases from international sites via smartphone, accounting for 19% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top drivers for South Korean cross-border shoppers are- Free shipping (58%)
- Can find items which are hard-to-find locally (55%)
- Safe way to pay (49%)
- Delivery shipping costs (61%)
- Concern they may not receive the item (54%)
- Concern they may not receive sufficient help if they encounter problems (50%)
- Concerns about counterfeit goods (50%)
- Shipping/postage charges were too high (59%)
- Preferred payment option was not available (33%)
- Didn’t want to register for an account (27%)
- The product they received was not as described (10%)
- They no longer wanted the product (6%)
- They purchased products with the intention of returning some of them (5%)
Freight Forwarding
21% of South Korean consumers have used a forwarding address while 8% have used a freight forwarding company. They cite the following reasons for utilizing freight forwarding.- The online store they were purchasing from did not ship to their country (54%)
- It was cheaper than using the store’s international delivery (43%)
- The purchase was a gift for the person they sent it to (24%)
Currency Conversions
72% would prefer to have the option of paying either in local currency or my own currency
Source: PayPal and Ipsos 2015 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 69% of Spanish consumers have shopped online; 48% of those have shopped from international sites.
International Shopping
When shopping on international sites, Spanish consumers most often purchase from:- China (26%)
- UK (19%)
- Germany (13%)
- Clothing/apparel, footwear and accessories (48%)
- Consumer electronics, computers/tablets/mobiles & peripherals (21%)
- Toys and hobbies (20%)
- Christmas (41%)
- Seasonal Sales (30%)
- Black Friday (23%)
- Cyber Monday (7%)
Mobile Commerce
In the last 12 months, 35% of Spanish cross-border shoppers have made purchases from international sites via smartphone, accounting for 11% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Spanish customers shopping cross-border are- Free shipping (47%)
- Secure way to pay (47%)
- Can find items which are hard-to-find locally (37%)
- Delivery time not fast enough (34%)
- Return shipping costs (26%)
- Concern that they may not receive the item (25%)
- Difficult process for returning products (25%)
- Prefer to shop via large ‘global’ stores (e.g. Amazon) when purchasing from another country (70%)
- It does not matter where the item is shipped from, as long as the total price is good (59%)
- Would not feel comfortable making purchases from a foreign website that is not in their own language (52%)
- Shipping / postage charges were too high (49%)
- Delivery time was too long (29%)
- Checkout process was confusing (21%)
- 73% of Spanish shoppers would prefer to have the option of paying either in local currency or their own currency
- 57% check currency conversion rates before making purchases in foreign currencies
- 46% would not feel comfortable making purchases online in a foreign currency
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (74%)
- Visa (53%)
- MasterCard (28%)
- Amazon Payments (7%)
- American Express (6%)
- Secure way to pay (67%)
- Purchase protection (53%)
- Don’t have to share their personal or financial details with the seller (46%)
- Convenient way to pay (45%)
- Being able to get money back if an item does not arrive or is not as described (46%)
- Paying without needing to add card details (36%)
- Offered as a payment option on websites they shop (36%)
- Refund on postage from PayPal if they have to return the purchase (35%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 73% of Swedish consumers have shopped online.
International Shopping
They most often purchase from the following categories:- Clothing/apparel, footwear and accessories (43%)
- Toys and hobbies (19%)
- Consumer electronics, computers/tablets/mobiles & peripherals (19%)
- Christmas (23%)
- Black Friday (8%)
- Seasonal Sales (5%)
- Valentine’s Day (3%)
Mobile Commerce
In the last 12 months, 29% of Swedish cross-border shoppers have made purchases from international sites via smartphone, accounting for 12% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Swedish customers shopping cross-border are- Secure way to pay (47%)
- Free shipping (42%)
- Can find items which are hard-to-find locally (41%)
- Delivery shipping costs (34%)
- Having to pay customs duties/fees and/or taxes (32%)
- Delivery time not fast enough (31%)
- Difficult process for returning products (26%)
- Have in the past made purchases on websites not in their own language (56%)
- It does not matter where the item is shipped from, as long as the total price is good (53%)
- Generally comfortable buying from an online store in another country (43%)
- Shipping / postage charges were too high (41%)
- Concerns about website security (24%)
- Preferred payment option was not available (23%)
- 62% of Swedish shoppers would prefer to have the option of paying either in local currency or their own currency
- 52% check currency conversion rates before making purchases in foreign currencies
- 39% have in the past made online purchases and paid in a foreign currency
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (50%)
- MasterCard (55%)
- Visa (32%)
- Seamless (15%)
- Klarna (10%)
- Secure way to pay (59%)
- Don’t have to share their personal or financial details with the seller (55%)
- Convenient way to pay (51%)
- Well-known, trusted brand (41%)
- Paying without needing to add card details (40%)
- Being able to get money back if an item does not arrive or is not as described (33%)
- Offered as a payment option on websites they shop (27%)
- Transparency on additional fees (e.g. tax, customs fees/duties) for international purchases before checkout (19%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 74% of Swiss consumers have shopped online; 66% of those have shopped from international sites.
International Shopping
When they shop international sites, Swiss consumers most often purchase from:- Germany (47%)
- USA (17%)
- France (16%)
- Clothing/apparel, footwear and accessories (47%)
- Travel and transportation (46%)
- Entertainment/education (physical items) (38%)
- Go directly to websites they have used in the past (62%)
- Go directly to websites they know the web address for (48%)
- Led to foreign sites when searching for particular brands or products on a search engine (46%)
Mobile Commerce
In the last 12 months, 31% of Swiss cross-border shoppers have made purchases from international sites via smartphone, accounting for 10% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top drivers for Swiss cross-border shoppers are- Free shipping (52%)
- Can find items where are hard-to-find locally (46%)
- Any additional customs fees/taxes or duties for international shipping are shown before checkout (42%)
- Having to pay customs duties/fees and/or taxes (54%)
- Delivery shipping costs (48%)
- Concern that they may not receive the item (47%)
- Shipping/postage charges were too high (48%)
- Was not clear how much duty, tax, or custom fees they would have to pay (29%)
- Preferred payment option was not available (27%)
- The product they received was not as described (5%)
- They no longer wanted the product (5%)
- They purchased products with the intention of returning some of them (3%)
Freight Forwarding
35% of Swiss consumers have used a forwarding address while 13% have used a freight forwarding company. They cite the following reasons for utilizing freight forwarding.- The online store they were purchasing from did not ship to their country (58%)
- It was cheaper than using the store’s international delivery (53%)
- To avoid or reduce income duties/tax or other fees (44%)
Currency Conversions
64% would prefer to have the option of paying either in local currency or my own currency
Source: PayPal and Ipsos 2015 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 71% of Thai consumers have shopped online; 25% of those have shopped from international sites.
International Shopping
When shopping on international sites, Thai consumers most often purchase from:- China (12%)
- Japan (11%)
- USA (9%)
- Clothing/apparel, footwear and accessories (54%)
- Entertainment/education (digital/downloadable/online) (40%)
- Consumer electronics, computers/tablets/mobiles & peripherals (39%)
- Seasonal Sales (58%)
- Christmas (37%)
- Valentine’s Day (31%)
- Mother’s Day (29%)
Mobile Commerce
In the last 12 months, 78% of Thai cross-border shoppers have made purchases from international sites via smartphone, accounting for 33% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Thai customers shopping cross-border are- Costs shown/payments possible in their local currency (42%)
- Secure way to pay (40%)
- Can find items which are hard-to-find locally (39%)
- Delivery shipping costs (45%)
- Having to pay customs duties/fees and/or taxes (44%)
- It is not clear how much duties/customs fees/taxes they will have to pay (42%)
- Concerns about counterfeit goods (39%)
- It does not matter where the item is shipped from, as long as the total price is good (66%)
- Prefer to shop via large “global” stores (e.g. Amazon) when purchasing from another country (60%)
- Would not feel comfortable making purchases from a foreign website that is not in their own language (53%)
- Shipping / postage charges were too high (35%)
- Checkout process was confusing (28%)
- Delivery time was too long (28%)
- 74% of Thai shoppers would prefer to have the option of paying either in local currency or their own currency
- 71% check currency conversion rates before making purchases in foreign currencies
- 61% agree that the fees charged by PayPal when shopping online from other countries are generally lower than the fees that would be charged if they used other payment methods
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (76%)
- Visa (41%)
- MasterCard (27%)
- Visa Electron (25%)
- Bank transfer (21%)
- Secure way to pay (69%)
- Convenient way to pay (65%)
- Faster checkout (46%)
- Accepted by most retailers (41%)
- Offered as a payment option on websites they shop (45%)
- Paying without needing to add card details (31%)
- Having a better currency conversion rate compared to other payment methods (30%)
- Transparency on additional fees (e.g. tax, customs fees/duties) for international purchases before checkout (27%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 73% of Turkish consumers have shopped online; 35% of those have shopped from international sites.
International Shopping
When they shop international sites, Turkish consumers most often purchase from:- USA (18%)
- China (17%)
- Germany (8%)
- Clothing/apparel, footwear and accessories (51%)
- Consumer electronics (34%)
- Toys and hobbies (33%)
- Go directly to websites they know the web address for (49%)
- Go directly to websites they have used in the past (43%)
- Go to sites recommended by friends and family (40%)
Mobile Commerce
In the last 12 months, 60% of Turkish cross-border shoppers have made purchases from international sites via smartphone, accounting for 19% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top drivers for Turkish cross-border shoppers are- Free shipping (58%)
- Safe way to pay (58%)
- Customer support in their language (53%)
- Concerns about counterfeit goods (53%)
- Concern they may not receive sufficient help if they encounter problems (53%)
- Concern about identity theft/fraud (49%)
- Delivery time was too long (35%)
- Shipping/postage charges were too high (34%)
- Concerns about website security (28%)
- Was not clear how much duty, tax, or custom fees they would have to pay (28%)
- The product they received was not as described (13%)
- They no longer wanted the product (9%)
- They purchased products with the intention of returning some of them (8%)
Freight Forwarding
33% of Turkish consumers have used a forwarding address while 22% have used a freight forwarding company. They cite the following reasons for utilizing freight forwarding.- It was cheaper than using the store’s international delivery (40%)
- The online store they were purchasing from did not ship to their country (31%)
- To avoid or reduce income duties/tax or other fees (29%)
Currency Conversions
77% would prefer to have the option of paying either in local currency or my own currency
Source: PayPal and Ipsos 2015 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 68% of Emirati consumers have shopped online; 46% of those have shopped from international sites.
International Shopping
When shopping on international sites, Emirati consumers most often purchase from:- USA (16%)
- India (13%)
- China (10%)
- Travel and transportation (47%)
- Clothing/apparel, footwear and accessories (40%)
- Event tickets such as for the cinema, theatre, concerts, sport (33%)
- Seasonal Sales (41%)
- Mother’s Day (24%)
- Valentine’s Day (21%)
Mobile Commerce
In the last 12 months, 76% of Emirati cross-border shoppers have made purchases from international sites via smartphone, accounting for 31% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for Emirati customers shopping cross-border are:- Secure way to pay (47%)
- Free shipping (44%)
- Proof of product authenticity (43%)
- Delivery shipping costs (31%)
- Concern that the item they receive would not be as described (30%)
- Difficult process for returning products (29%)
- May not receive sufficient help if they encounter problems (28%)
- Prefer to shop via large ‘global’ stores (e.g. Amazon) when purchasing from another country (66%)
- It does not matter where the items are shipped from, as long as the total price is good (58%)
- Would not feel comfortable making purchases from a foreign website that is not in their own language (56%)
- Shipping / postage charges were too high (39%)
- Delivery time was too long (30%)
- Preferred payment option was not available (21%)
- 74% of Emirati shoppers polled would prefer to have the option of paying either in local currency or in their own currency
- 68% check currency conversion rates before making purchases in foreign countries
- 56% have in the past made online purchases and paid in a foreign currency
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (44%)
- Visa (54%)
- MasterCard (51%)
- Cash on Delivery (COD) (25%)
- Money transfer (such as transfer via ATM, NETS) (16%)
- Secure way to pay (55%)
- Accepted by most retailers (43%)
- Well-known, trusted brand (42%)
- Purchase protection (36%)
- Paying without needing to add card details (32%)
- Offered as a payment option on websites they shop (29%)
- Being able to get money back if an item does not arrive or is not as described (28%)
- PayPal charging lower fees for paying in a different currency (23%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 78% of UK consumers have shopped online; 33% of those have shopped from international sites.
International Shopping
When shopping on international sites, UK consumers most often purchase from:- USA (16%)
- China (14%)
- Germany (8%)
- Clothing/apparel, footwear and accessories (42%)
- Entertainment/education (physical items) (26%)
- Travel and transportation (20%)
- Christmas (26%)
- Black Friday (10%)
- Seasonal Sales (7%)
- Cyber Monday (5%)
Mobile Commerce
In the last 12 months, 15% of UK cross-border shoppers have made purchases from international sites via smartphone, accounting for 6% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for UK customers shopping cross-border are- Free shipping (43%)
- Secure way to pay (38%)
- Free return shipping (32%)
- Delivery shipping costs (43%)
- Concern that they may not receive the item (35%)
- Return shipping costs (34%)
- Having to pay customs duties/fees and/or taxes (33%)
- Prefer to shop via large ‘global’ stores (e.g. Amazon) when purchasing from another country (76%)
- Would not feel comfortable making purchases from a foreign website not in their own language (72%)
- Sometimes it is not clear whether they are shopping on a domestic or international online store (53%)
- Shipping / postage charges were too high (52%)
- Delivery time was too long (33%)
- Was not clear how much duty, tax, or custom fees they would have to pay (25%)
- 69% of UK shoppers would prefer to have the option of paying either in local currency or their own currency
- 45% check currency conversion rates before making purchases in foreign currencies
- 43% of banks charge for making payments in foreign currencies
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (67%)
- Visa Debit (33%)
- MasterCard Credit (25%)
- Visa Credit (20%)
- Amazon Payments (13%)
- Secure way to pay (72%)
- Convenient way to pay (57%)
- Don’t have to share their personal or financial details with the seller (50%)
- Well-known, trusted brand (45%)
- Paying without needing to add card details (43%)
- Being able to get money back if an item does not arrive or is not as described (42%)
- Offered as a payment option on websites they shop (36%)
- Refund on postage from PayPal if they have to return the purchase (22%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
How They Shop
In the last 12 months, 71% of US consumers have shopped online; 31% of those have shopped from international sites.
International Shopping
When shopping on international sites, US consumers most often purchase from:- China (14%)
- UK (10%)
- Canada (7%)
- Clothing/apparel, footwear and accessories (48%)
- Toys and hobbies (36%)
- Entertainment/education (physical items) (34%)
- Christmas (44%)
- Black Friday (26%)
- Cyber Monday (21%)
- Seasonal Sales (18%)
Mobile Commerce
In the last 12 months, 50% of US cross-border shoppers have made purchases from international sites via smartphone, accounting for 18% of online cross-border spend.
Drivers, Barriers and Cart Abandonment
The top potential drivers for US customers shopping cross-border are- Free shipping (39%)
- Secure way to pay (32%)
- Faster delivery (30%)
- Concern that the item they receive would not be as described (37%)
- Delivery time not fast enough (37%)
- Concern they may not receive the item (35%)
- May not receive sufficient help if they encounter problems (34%)
- Prefer to shop via large ‘global’ stores (e.g. Amazon) when purchasing from another country (75%)
- Would not feel comfortable making purchases from a foreign website not in their own language (74%)
- Sometimes it’s not clear whether they’re shopping on a domestic or international online store (55%)
- Delivery time was too long (35%)
- Concerns about website security (30%)
- Shipping / postage charges were too high (29%)
- 70% of American shoppers purchasing cross-border polled would prefer to have the option of paying either in local currency or their own currency
- 59% would not feel comfortable making purchases online in a foreign currency
- 47% check currency conversion rates before making purchases in foreign currencies
The Role of PayPal in cross-border shopping
The top payment methods for cross-border purchases are:- PayPal (52%)
- Visa credit card (37%)
- Debit card (26%)
- MasterCard credit card (23%)
- Amazon Payments / Checkout (22%)
- Secure way to pay (74%)
- Don’t have to share personal or financial details with the seller (60%)
- Convenient way to pay (55%)
- Well-known, trusted brand (50%)
- Paying without needing to add card details (35%)
- Offered as a payment options on websites they shop (34%)
- Being able to get money back if item does not arrive or is not as described (33%)
- Transparency on additional fees (e.g. tax, customs fees / duties) for international purchases before checkout (23%)
Source: PayPal and Ipsos 2016 Global Cross-Border Commerce Report
Traditions and Taboos for
Occasions
Occasions
Dia de los Reyes (Epiphany)
January 6th, 2017Día de los Reyes commemorates the arrival of the magi (or wise men). As with Christmas, children will leave their shoes outside the door or by their bed to be filled by the small gifts
Valentine’s Day
February 14th, 2017This celebration of love lasts an entire week (2/13-2/20) in Argentina. Argentinians exchange gifts with friends and enjoy showering their lovers with presents.
Easter
April 16th, 2017Easter is a primarily religious holiday in Argentina and does not include many of the festivities common in other countries such as egg hunts and the Easter bunny. Argentinians celebrate Easter with a traditional feast.
Father’s Day
June 18th, 2017Like many other nations, Argentinians set aside one day a year to honor fathers.
Mother’s Day
October 15th, 2017In Argentina, Mother's Day is celebrated on the third Sunday of October. Argentina is the only country in the world that celebrates Mother's Day on this date. As in other countries around the world, the day is devoted to honoring mothers and showering them with gifts, which typically include cards, flowers, and candy.
Christmas
December 25th, 2017In Argentina, Christmas is a deeply religious holiday with festivities starting at midnight on Christmas Eve. Gifts are brought to children by Papa Noel. Typical gifts for children are toys and small games.
Occasions
Back to School
January 30th, 2017The most popular items bought for Australian schoolchildren are books, uniforms, shoes, musical instruments, sporting goods, and general school supplies.
Click Frenzy
May 16th, 2017Click Frenzy is a day of online shopping sales in Australia, modeled after Cyber Monday in the US. It starts at 7pm.
Graduation season
November/December, 2017A celebration of students’ accomplishments. Recent Year 12 graduates typically spend a week celebrating Schoolies Week after their exams are finished.
Christmas
December 25th, 2017Australians celebrate this holiday much like Americans do, but the fact that it occurs in the summertime means that many festivities take place outdoors or at the beach.
Boxing Day
December 26th, 2017Boxing Day is traditionally the day following Christmas Day, when servants and tradesmen would receive gifts, known as a "Christmas box," from their bosses or employers.
Occasions
Epiphany
January 6th, 2017A public holiday in Austria, Epiphany is a day rich with tradition. Singers dressed as the three wise men carol from home to home.
Valentine’s Day
February 14th, 2017In the name of romantic love, it is a tradition for Austrian men to offer flowers to their sweethearts on this holiday.
Easter
April 16th, 2017Easter in Austria begins on Palm Sunday, the first day of Holy Week leading up to Easter Sunday. To celebrate the end of the Lenten season, Austrians decorate colorful Easter eggs. Children will receive small gifts, such as toys or candy.
Mother’s Day
May 14th, 2017On this day, Austrian children honor their mothers with gifts of candy, cards, and flowers.
Father’s Day
June 18th, 2017Falling on the second Sunday of June, this holiday is celebrated by offering cards and presents to Austrian fathers.
Austrian National Day
October 26th, 2017In celebration of the birth of Austria’s second republic, public festivities take place around the country. Austrian flags adorn the streets.
Saint Nicholas Day
December 6th, 2017Austrian children look forward to this day almost more than Christmas. On the eve of the sixth, Saint Nicholas will leave presents and candy for children across the country. In Austria, Saint Nicholas is accompanied by Krampus, a frightening horned creature who punishes children who have misbehaved.
Christmas
December 25th, 2017Christmas festivities in Austria last for the entire month of December. Beginning in late November, shoppers will flock to the traditional Christmas markets around the country to stock up on gifts and trinkets. On Christmas Eve, families gather to enjoy large, festive meals.
New Year’s Eve
December 31st, 2017Firecrackers and champagne are must-haves for Austrians on New Year’s Eve, one of the most festive nights of the year. Parties and gatherings see people coming together to dance, drink, and celebrate as the clock strikes midnight.
Occasions
Valentine’s Day
February 14th, 2017Belgian couples celebrate this romantic holiday by exchanging chocolates, flowers, and cards.
Easter
April 16th, 2017On Easter Sunday, most Belgians will attend church and enjoy a nice meal with friends and family. They will also decorate eggs and participate in egg hunts.
Mother’s Day
May 14th, 2017In Belgium, in addition to breakfast in bed, mothers may receive gifts of cards, flowers, and candy on Mother’s Day.
Father’s Day
June 18th, 2017On this day that celebrates fathers and fatherhood, Belgian dads may receive gifts such as cards, chocolates, ties, or small personal electronics.
Saint Nicholas Day
December 6th, 2017On the eve of this holiday Belgian children leave a glass of milk and carrots for Saint Nicholas (or Sinterklaas) and his horse. When they wake in the morning, they find gifts of candy, toys and games.
Christmas
December 25th, 2017Christmas festivities begin in early December with the feast of Saint Nicholas and last the entire month with Christmas markets in larger towns throughout the country. On Christmas Eve, a special meal is prepared and enjoyed among friends and family. Most Belgians will buy a Christmas tree and place gifts beneath it to be opened on Christmas day.
New Year’s Eve
December 31st, 2017New Year’s Eve is a continuation of the Christmas celebration, where friends and family will come together over a special feast. Gifts are sometimes exchanged between friends who did not see one another during Christmas.
Occasions
Mother’s Day
May 14th, 2017Mother’s Day is the largest gifting holiday in Brazil behind Christmas, with Brazilians spending an average of $171 per person on gifts for moms.
Dia de São Valentim (Valentine's Day)
June 12th, 2017Translated as "Lovers' Day", this is celebrated much like Valentine's Day in other countries, with gifts, romantic activities and decorations.
Back to School
September 1st, 2017Since most of Brazil lies in the Southern Hemisphere, the school year begins in early February for the majority of Brazilian children. In the country’s northernmost tropics, the school year begins in August or September.
Christmas
December 25th, 2017In Brazil, Christmas is one of the most important holidays. Papai Noel (Father Noel) comes and brings gifts to children, who open their packages on Christmas morning.
Occasions
Valentine’s Day
February 14th, 2017Valentine's Day celebrates romantic love. The most popular gifts to give are chocolates, flowers, or lingerie. Couples also celebrate over a nice dinner out or similar type of romantic outing.
Easter
April 16th, 2017Easter is a commercialized holiday when chocolate is sold in the form of Easter eggs and Easter bunnies.
Mother’s Day
May 14th, 2017Mother's Day is a celebration honoring mothers and motherhood. Cards and flowers are the most popular Mother’s Day gifts in Canada.
Father’s Day
June 18th, 2017Father’s Day celebrates fathers and fatherhood. Traditional gifts include cards, chocolate, neckties, watches, and small tech gadgets or devices.
Canada Day
July 1st, 2017Canada became a self-governing dominion of Great Britain and a federation of four provinces. Municipal governments organize a range of events, often outdoors, including pancake breakfasts, parades, concerts, carnivals, festivals, firework displays and citizenship ceremonies.
Hanukkah
December 12th – 20th, 2017Hanukkah, also known as the Festival of Lights, is celebrated with 8 days of gift-giving.
Christmas
December 25th, 2017Christmas is a widely observed cultural holiday. Canadians often send Christmas cards to friends and distant family members, and enjoy decorating their Christmas trees with festive ornaments.
Boxing Day
December 26th, 2017Boxing Day is a day of heavy retail sales, with Canadian shoppers taking advantage of some of the year’s biggest discounts on electronics, toys, and apparel. On this day, many consumers purchase gifts for themselves (as many spend the early part of December buying Christmas gifts for friends and family).
Boxing Day is the busiest day of online sales in Canada.
Occasions
Valentine’s Day
February 14th, 2017Chileans embrace the romanticism of this holiday and celebrate in myriad ways. In larger cities, businesses and shops are decorated with flowers, balloons, and heart garlands. Couples celebrate over a romantic dinner, and exchange gifts such as flowers, chocolates, cards, and jewelry.
Easter
April 16th, 2017As a majority Catholic country, Chile celebrates Easter with traditional processions and ceremonies during Holy Week. Good Friday is a public holiday and businesses are typically closed. Easter Sunday is typically quite calm and spent enjoying a traditional feast with family. Children receive small gifts of chocolate and candy.
St. Peter and St. Paul’s Feast Day
June 29th, 2017Saint Peter and Saint Paul are the patron saints of fishermen. As Chile is a nation with well over 6,000 kilometers of coastline, this is a popular holiday throughout the country, particularly in fishing villages, where boats are decorated with flowers, candles, and images of Saint Peter.
Christmas
December 25th, 2017Christmas is celebrated widely in Chile, with families coming together on Christmas Eve to attend mass and share a large traditional feast. Gifts are exchanged at midnight, and many Chileans stay up all night celebrating with family and friends.
Occasions
Lunar New Year
January 28th, 2017Lunar New Year is broadly celebrated across the globe. In China, it is intensely celebrated with festivities, parades, and feasts. Online retail, catering, tourism, and entertainment all prospered during the 2013 holiday, seeing sales increase anywhere from 9-14%.
National Day/Golden Week
October 1st - 3rd, 2017National Day marks the start of Chinese Golden Week. It is celebrated with government-organized festivities, including fireworks and concerts. During these holidays hundreds of millions of Chinese hit shopping malls, department stores and boutiques, buying gifts for others as well as presents for themselves. Indeed, shopping has become a fundamental part of the Golden Week festivities, especially on luxury goods. Golden Week is a big for travel holiday as most people are given a government-sanctioned seven-day vacation.
Singles Day
November 11th, 2017Singles Day is the anti-Valentine's, taking place on 11/11 to embrace the single lifestyle. Of late, it has become a major shopping day, as many retailers offer Singles Day specials or discounts. Initially only celebrated by single people, Singles Day shopping is an activity for everyone, regardless of relationship status
Occasions
Epiphany
January 6th, 2017Epiphany, or Dia de Reyes, commemorates the day when the three Wise men found baby Jesus in the manger. On this day, gifts are often exchanged and children may look under their beds for gifts left for them by the Wise men.
Easter
April 16th, 2017As a majority Catholic country, Colombia celebrates Easter with traditional processions and ceremonies during Holy Week. Good Friday is a public holiday and businesses are normally closed. Easter Sunday is typically quite calm and spent enjoying a traditional feast with family. Children receive small gifts of chocolate and candy.
Mother’s Day
May 14th, 2017Like in many countries, Mother’s Day is a day for people to show their appreciation for mothers and mother figures. Typical gifts include flowers and chocolates.
Father’s Day
June 18th, 2017A celebration similar to Mother’s Day, this day honors fatherhood and male parenting. Small gifts are given to show appreciation.
Días de Amor y Amistad (Valentine’s Day)
September 17th, 2017Día de Amor y Amistad is a popular holiday in Colombia. Popular gifts include flowers, especially orchids. On this day, men are still known to serenade women.
CyberLunes (Cyber Monday)
November 28th, 2017According to the Cámara Colombiana de Comercio Electrónico (Colombian Chamber of Electronic Commerce), the last Cyber Monday brought about a total of 302,029 unique daily visitors, 1,463,176 pages viewed, and more than 35,000 database registries. Participants’ sales doubled.
Christmas
December 25th, 2017Christmas is widely celebrated in Colombia. In some areas, whole communities may come together to decorate an entire neighbourhood. The most important part of the Christmas season is Christmas Eve when families and friends come together to pray. Presents are exchanged and opened at midnight.
Occasions
Saint Joseph’s Day
March 19th, 2017Similar to Saint Patrick’s Day in Ireland, this Czech holiday is widely celebrated and televised each year.
Easter
April 16th, 2017Easter is a fun and cheerful holiday in the Czech Republic. Villages throughout the country will have their own unique and joyful celebration. Elaborately decorated eggs are given to young girls and boys. Children finish school on the Wednesday before Easter so that they may spend time decorating eggs themselves.
Day of Love
May 1st, 2017While the first of May traditionally marks Labor Day or May Day, for Czech citizens it is also a symbol of springtime and love. Young Czech couples will embrace under a blossoming tree and exchange small presents.
Christmas
December 25th, 2017Christmas Eve (December 24th) is the most pleasurable day of the holiday season for Czech people. A traditional feast is served and the tree is decorated with ornaments. Gifts are thought to be left by an infant Jesus, not Santa Claus. Christmas festivities last through December 26th.
New Year’s Eve
December 31st, 2017New Year’s Eve, or Silvestr, is celebrated with enthusiasm in the Czech Republic. Fireworks and sparklers are purchased well in advance, and Czech friends and families toast to one another as the clock strikes midnight.
Occasions
Valentine’s Day
February 14th, 2017Valentine’s Day is particularly popular among Danish people aged 16 to 30. Common gifts include white flowers, cards, hearts made of flowers, chocolate, pasta and cake.
Easter
April 16th, 2017In Denmark, homes and shops are often decorated for Easter in green and yellow, especially with new-leaved branches and daffodils. As in many other countries, the main symbol of Easter is the egg.
Other decorations include small artificial hens and chickens as well as the Easter hare. A few weeks before Easter, Danes send secret anonymous poems, signed only with dots in place of their name. If the recipient can guess the sender, he or she gets an Easter egg.
Mother’s Day
May 14th, 2017As in many other countries, the Danes set aside one day a year to honor mothers. Flowers are a popular gift.
Father’s Day
June 18th, 2017Father’s Day is unique in Denmark in that it falls on the same day as Constitution Day. Because the day is a national holiday, families are free to spend the day together. As in many other countries, it is customary for children to give their fathers small presents.
Christmas
December 25th, 2017Christmas dominates the entire month of December in Denmark. Most people decorate their homes with pixies (small elf-like characters), fir trees and candles. Gifts are brought to children by Father Christmas. Watch out when you spend Christmas in Denmark. During Christmas in Denmark, Nisse, a mischievous elf, plays pranks on people. On Christmas Eve, many families leave a bowl of rice pudding or porridge for him so that he will not play mean pranks.
Occasions
Coptic Christmas
January 7th, 2017Coptic Orthodox Christians celebrate Christmas on this day by celebrating with meals and sharing gifts with friends and family.
Mothers Day
March 21st, 2017A celebration of moms, children share gifts and cards with their mothers to express affection and appreciation. Mothers Day also coincides with the first day of spring.
Coptic Easter Sunday
May 1st, 2017After 55 days of fasting, Coptic Christians celebrate Easter Sunday with large banquets, time with family, and buying new clothes.
Father’s Day
June 18st, 2017Fathers Day is a time where families celebrate fatherhood and paternal bonds.
Eid-al-Fitr
June 25th – 28th, 2017The first three days of the month following Ramadan, Egyptians celebrate Eid-al-Fitr by performing acts of charity, preparing festive meals, wearing new clothes, visiting relatives, and sharing candy with children.
Occasions
Easter
April 16th, 2017Easter celebrations in Finland begin weeks in advance. Small gifts may be exchanged, and children receive chocolates and candy.
May Day
May 1st, 2017May Day in Finland has transformed from a traditional pagan rite of spring to a widespread urban carnival. Celebrations begin on May Day eve, when people fill streets, pubs and restaurants in Finland’s major cities. On May Day, people wear colorful masks, hats and costumes.
Mother’s Day
May 14th, 2017Commonly celebrated in Finland since 1918, Mother’s Day is a time for Finnish children to offer gifts of cards and flowers to their mothers. Making breakfast in bed or gathering for a family brunch is a popular tradition.
Father’s Day
November 12th, 2017On this day that celebrates fathers and fatherhood, Finnish dads may receive gifts such as cards, chocolates, ties or small personal electronics. The Finnish flag is a popular decoration on Father’s Day.
Independence Day
December 6th, 2017In celebration of Finland’s independence from Russia in 1917, Independence Day sees festivities across the nation. Flags are hung and citizens gather for dancing and public ceremonies. While storefronts are closed, it is a time of high consumer confidence leading up to the Christmas holidays.
Christmas
December 25th, 2017Festivities in Finland begin weeks prior to Christmas, with many consumers going online to buy their gifts well in advance. In 2014, Finnish consumers spent more than $27 million (US) during the Christmas holiday season. In 2014, 23 percent of Finnish consumers were planning to shop online for some of all of their holiday shopping.
Occasions
Winter Sales
January 11th – February 16th, 2017Called the “Soldes” in France, the sales are a government-sanctioned period where all retailers are required to have promotional sales and markdowns. It is an intense shopping time for the country, and takes place both in stores and online.
Mother's Day (La Fête des Mères)
May 28th, 2017Like in many countries, French citizens reserve a day to honor mothers and maternal figures. Small gifts such as flowers and sweets are customary offerings.
Summer Sales
June 28th - August 8th, 2017Like Winter Sales, this is a government-sanctioned period where all retailers have promotional sales and markdowns. It is a period of high shopping activity. Exact dates of the sales are announced by the government ahead of time.
Christmas (Noël)
December 25th, 2017France celebrates Christmas widely, with families coming together to observe the holiday. Many people spend the day quietly with family members or close friends, often attending church services. Christmas Eve is marked with an elaborate feast eaten late in the night, and the exchange of presents. Special meals prepared on Christmas day are also popular.
Occasions
Easter
April 16th, 2017As most holidays in Germany are of Christian origin, Easter is a particularly special holiday in Germany. People celebrate the day by attending special church services, exchanging presents, and sharing festive meals with loved ones.
Father’s Day (Vatertag)
June 18th, 2017Celebrated on the same day as Ascension Thursday, Germans may also call this Men’s Day or Gentleman’s Day. The most popular gift for dads on this day is a personalized beer mug.
Christmas
December 25th, 2017Christmas and Christmas Eve are important holidays for Germans. Christmas Eve marks the last day of Advent and the start of the Christmas season. Many people gather with family of close friends decorate Christmas trees, attend church services, eat traditional dishes, and open presents on this day.
Occasions
Valentine’s Day
February 14th, 2017Greeks have recently adopted the more globalized version of Valentine’s Day and the holiday continues to grow quickly. Common gifts include traditional flowers, cards and heart-shaped boxes of chocolates.
Easter
April 16th, 2017Greece devoutly follows Easter week traditions, ending on Easter Sunday with a grand feast of lamb and decorations of eggs and many candles lit in honor of the holy holiday.
Mother’s Day
May 14th, 2017As in many other countries, Greeks set aside one day a year to honor mothers. Flowers and candy are popular gifts.
Father’s Day
June 18th, 2017As in many other countries, citizens in Greece set aside a particular day each year to honor their fathers. It is customary for children to give their fathers small presents.
Christmas
December 25th, 2017In Greece Christmas is celebrated for twelve days, starting on December 25 and ending on January 6 (Epiphany). Greek children travel from home to home, singing carols known as kalanda on Christmas Eve. Gifts are traditionally exchanged on January 1st, known as St. Basil Day. As Greece is a deeply religious country, Christmas celebrations are held in high importance.
Occasions
Lunar New Year
January 28th, 2017Lunar New Year is broadly celebrated across the globe. In Hong Kong, it is celebrated with festivities, parades, and feasts.
Valentine’s Day
February 14th, 2017Valentine's Day is a holiday that celebrates romantic love.
Mother’s Day
May 14th, 2017A day to purchase gift for mothers
Father’s Day
June 18th, 2017A day to purchase gift for fathers
Mid-Autumn Festival
October 4th, 2017It is also known as the Moon Festival, the second most important festival after Lunar New Year. Celebrating the moon day symbolizes reunion with loved and important ones. Both personal and business gift exchanges are commonly fulfilled with edible items eg: hampers, mooncake, wine, and chocolates.
Singles Day
November 11th, 2017Singles Day gives unwed people (but now extends to everyone) a reason to celebrate and socialize.
Christmas
December 25th, 2017Christmas is a widely observed cultural holiday.
Occasions
Raksha Bandhan
August 7th, 2017A Hindu festival celebrating the love and duty between brothers and sisters, Raksha Bandhan is one of the largest gift-giving occasions of the year in India. The most popular gifts are friendship bracelets called rakhi, though apparel and personal electronics are also in demand. With more and more shoppers going online to find the perfect gift, Raksha Bandhan sees a high volume of cross-border transactions every year.
Ganesh Chaturthi
August 25th - September 5th, 2017A celebration of the god Ganesha, this festival sees ten days of worship at public shrines set up in towns and villages across the country. Indian consumers enjoy online discounts on apparel, home goods, and electronics.
Durga Puja
September 27th – 30th, 2017For the biggest festival of the year in many regions of India, consumers celebrate Durga Puja online as well as in the streets. Shoppers enjoy taking advantage of special offers and discounts, particularly in the apparel, jewelry, home goods and electronics categories.
Diwali
October 19th, 2017Many Indian consumers take advantage of online deals to purchase new clothes, home accessories, and specialty foods in the days leading up to this “Festival of Lights.”
Occasions
Hari Raya Galungan - Galungan
April 5th, 2017Celebrates the coming of the Gods and the ancestral spirits to earth to dwell again in the homes of the descendants. The festivities are characterized by offerings, dances and new clothes.
Hari Raya Idul Fitri or Lebaran
June 24th – 26th, 2017Hari Raya Idul Fitri or Lebaran - End of the Ramadan fasting - this is the time of year when Muslims traditionally buy new clothes. For Lebaran, Indonesians usually buy and wear new clothes and footwear. Lebaran also creates special occasions for shopping that often generate seasonal retail business.
Hari Proklamasi. Indonesian Independence Day
August 19th, 2017Indonesians celebrate the proclamation of independence from 350 years of Dutch colonial rule. Festivities abound in cities and villages alike, organized by the government, neighborhood community associations and organizations. There are many sales and discounts during this time, and gifts are mostly patriotic.
Christmas
December 25th, 2017This holiday is celebrated with Christmas trees, nativity scenes, and caroling. Both Christmas Eve and Christmas Day are celebrated with church services, and gifts are exchanged on Christmas Day.
Occasions
Valentine’s Day
February 14th, 2017Irish lovebirds exchange cards, gifts, and flowers in the name of romance on Valentine’s Day. Up to 40 percent of Irish consumers will buy flowers for a special someone on this day.
Mother’s Day
March 26th, 2017In celebration of mothers and motherhood, Irish consumers purchase cards, gifts and flowers for moms across the country.
Easter
April 16th, 2017Easter celebrations in Ireland begin weeks in advance. Small gifts may be exchanged, and children receive chocolates and candy.
Father’s Day
June 18th, 2017On this day that celebrates fathers and fatherhood, Irish dads may receive gifts such as cards, chocolates, ties or small personal electronics.
Black Friday
November 24th, 2017While the Irish do not celebrate Thanksgiving, shoppers still enjoy discounts and deals on Black Friday through Cyber Monday (Nov. 28). This weekend, one of the busiest of the year for consumers and retailers, kicks off a season of serious spending, both online and in stores.
Christmas
December 25th, 2017Irish shoppers are increasingly going online to shop for Christmas gifts, on the hunt for lower prices and a better selection. In 2014, Irish consumers increased their online Christmas spend by 41 percent compared to 2013, according to Wolfgang Digital.
Occasions
Rosh Hashanah
September 20th - 22nd, 2017Rosh Hashanah is the Jewish New Year. It falls once a year during the month of Tishrei (usually September) and occurs ten days before Yom Kippur. Together, Rosh Hashanah and Yom Kippur are known as the “Days of Awe,” commonly also referred to as the “High Holy Days.”
Hanukkah
December 12th - 20th, 2017Hanukkah, also known as the Festival of Lights, is an eight-day holiday commemorating the rededication of the Second Temple in Jerusalem at the time of the Maccabean Revolt of the 2nd century BCE.
Occasions
Epiphany
January 6th, 2017On the eve of Epiphany (January 5th), a mythic old woman, La Befana, visits homes and fills childrens’ stocking with presents. Typical gifts include candy, toys, and games.
Valentine’s Day
February 14th, 2017Valentine’s Day has become a popular commercial holiday in Italy. It is celebrated by couples with gifts or a romantic evening out. The most common presents include flowers, cards, candy, and jewelry.
Easter
April 16th, 2017Easter is a joyous celebration in Italy, with many religious processions leading up to Easter Sunday. Eggs are the most significant symbol, and elaborate chocolate eggs are a very popular gift for children. These chocolate eggs come in many sizes and are often decorated with the phrase Buona Pasqua, or “Happy Easter”.
Christmas
December 25th, 2017Christmas is heavily celebrated in Italy, with festivities beginning 8 days before Christmas and lasting through Epiphany (January 6th). It is Babbo Natale, or Father Christmas, who brings gifts for children who have been good.
Occasions
White Day
March 14th, 2017White Day takes place one month after Valentine's Day. Originally created over 30 years ago by Japanese confectionary companies, White Day is the day that men return the love and gifts shown by their female partners on February 14 by giving gifts and candy.
Back to School
April 1st, 2017Popular children’s items for the back-to-school season are backpacks, stationery, shoes, and lunchboxes.
Golden Week
April 29th- May 5th, 2017Beginning on April 29 with Showa Day, Golden Week is the biggest vacation period in Japan. People often travel during this time and tourist attractions are very busy. Golden Week in Japan ends on May 5 with Children's Day.
Occasions
Eid-al-Fitr
June 25th - 28th, 2017The first three days of the month following Ramadan, Jordanians celebrate Eid-al-Fitr by performing acts of charity, preparing festive meals, wearing new clothes, visiting relatives, and sharing candy with children.
Eid-al-Adha
September 1st - 5th, 2017On this religious holiday, Jordanians will focus primarily on prayer but also wear new clothes and visit family members.
Christmas Day
December 25th, 2017Despite being an Arab nation, Christmas is widely celebrated in Jordan with the Royal family attending a tree lighting ceremony.
Occasions
Lunar New Year
January 28th, 2017With a Chinese community that accounts for nearly 20% of the population, Malaysians heavily embrace the Lunar New Year, one of the biggest holidays in China. Festivities begin weeks in advance, with parades, music and dancing taking place throughout the city. Shoppers enjoy buying new clothes to ring in a fresh, stylish start to the New Year.
Hari Raya Puasa
June 25th – 28th, 2017Many Malaysians observe the Muslim holiday Hari Raya Puasa, also known as Eid. On this day, Muslims visit their parents and families to celebrate the most important day of the Malay calendar, and are sometimes joined by non-Muslim friends. During this period, consumers often shop for Halal goodies, festive decor and ethnic wear to prepare for Hari Raya gatherings.
Deepavali
October 19th, 2017A Hindu holiday also known as “the Festival of Lights,” Deepavali sees joyous and exuberant celebrations in the streets of Malaysia. Shoppers enjoy buying new clothing, home decorations, jewellery, and candles.
Christmas Day
December 25th, 2017While not a largely Christian country, Malaysia sees a boom in retail sales during the Christmas season, more so than other countries in Southeast Asia. During the holiday season, consumers take full advantage of the deals, discounts, and extended shopping hours that accompany the spirited Christmas mood.
Occasions
Day of the Holy Kings
January 6th, 2017In addition to getting presents from baby Jesus on Christmas Eve, Mexican children receive gifts from the three wise kings (reyes magos) on January 6th. Streets in major cities are packed with food stalls, gifts and outdoor parties. It is also customary to eat Rosca de Reyes, which is a wreath-shaped fruit bread baked with a figure of baby Jesus inside.
Valentine’s Day
February 14th, 2017Valentine’s Day is celebrated with balloons, flowers – particularly roses – and other gifts to express one’s love, affection or appreciation for a loved one. Many couples go out for dinner to make the most of a romantic evening.
Children’s Day
June 1st, 2017El Día Del Niño is celebrated as a tribute to children in Mexico. Schools host special events inviting parents to celebrate and share Children’s Day with students. Parties are held and children take part in activities like face painting, story-telling, art workshops and plays.
Mother’s Day
May 10th, 2017Mother's Day is a celebration honoring mothers and motherhood, maternal bonds, and the influence of mothers in society.
Father’s Day
June 18th, 2017Father’s Day celebrates fathers and fatherhood, and small gifts can be given to show appreciation.
All Soul’s Day in Mexico
November 1st, 2017All Souls' Day, also known as the Day of the Dead (Día de los Muertos), celebrates and honors the dead. Markets and stores throughout Mexico sell toys and candy in the form of macabre symbols such as skeletons, skulls, and coffins in the lead-up to All Souls’ Day. Candles, paper wreaths and seasonal flowers are also sold.
Christmas Day
December 25th, 2017Christmas is a widely observed cultural holiday, with celebrations often lasting for the entire month of December and into January. Families and friends come together for large meals, celebratory festivities, and gift exchanges.
Occasions
Mother’s Day
May 28th, 2017A celebration of moms, children share gifts and cards with their mothers to express affection and appreciation.
Father’s Day
June 18th, 2017Fathers Day is a time where families celebrate fatherhood and paternal bonds.
Eid-al-Fitr
June 25th - 28th, 2017The first day of the month following Ramadan, Moroccans celebrate Eid-al-Fitr by performing acts of charity, preparing festive meals, wearing new clothes, visiting relatives, and sharing candy with children.
Eid-al-Adha
September 1st - 5th, 2017On this religious holiday, Moroccans will focus primarily on prayer but also wear new clothes and visit family members. It is also a tradition to sacrifice an animal symbolic of the one Ibrahim sacrificed in lieu of his son.
Occasions
Valentine’s Day
February 14th, 2017A commercial celebration of love and friendship, Valentine’s Day is a time for couples to spend together over a romantic dinner or evening out. Lovers and friends will show affection for one another by exchanging gifts, the most common of which are cards, chocolates or flowers.
King’s Day
April 27th, 2017King’s Day, or Konigsdag, is a celebration of the Dutch royal family. It is celebrated on King Willem Alexander’s official birthday, April 27th.
King’s Day is celebrated across the country with flea markets that fill the streets and squares of larger cities. People will also dress up and participate in “orange madness”, showing national pride and unity.
Mother’s Day
May 14th, 2017Shops are filled with a variety of presents in honor of Dutch mothers; most people will visit their mothers and offer a present, typically flowers, sweets or perfumes.
Father’s Day
June 18th, 2017A widely celebrated hoiday, Dutch fathers are honored on this day with presents such as books, chocolates, tools, or colgne.
Sinterklaas
December 5th, 2017Sinterklaas, or Saint Nicholas, is a well-known holiday character in the Netherlands. On the eve of St. Nicholas Day (December 6th), children place their shoes next to the fireplace or chimney with some hay or carrots inside, along with a bowl of water for Sinterklaas’ horse. The following day, they find candy or small presents in their shoes. Traditional Sinterklaas treats include hot chocoate, oranges, ginger cookies, or chocolate.
Older children and adults also celebrate the eve of Sinterklaas with a gift exchange. Presents are often playfully wrapped and accompanied by funny poems or puns.
First and Second Christmas
December 25th – 26th, 2017Christmas is a widely observed cultural holiday. In the Netherlands, it is celebrated over two days, and is a time to spend with family and exchange gifts.
Occasions
Valentine’s Day
February 14th, 2017Valentine's Day is essentially regarded as festival that celebrates love between both lovers and individuals. Though there are various traditions and customs associated with the festival, the most popular way of celebrating Valentine's Day in New Zealand is by expressing love with an exchange of gifts.
Easter
April 16th, 2017For New Zealanders, Easter gift-giving is largely limited to chocolate, though there is an increasing trend towards gift exchanges for the holiday.
Mother’s Day
May 14th, 2017Mother's Day is an annual holiday that recognizes mothers, motherhood, and maternal bonds in general, as well the positive contributions that women make to society. Gift giving is a key part of the holiday.
Father’s Day
September 3rd, 2017Father's Day is an opportunity to express gratitude to fathers by telling them how much they are loved and appreciated. New Zealanders celebrate this occasion with their grandfathers, fathers-in-law, uncles, stepfathers, and other men who are caring and protective in their lives.
Christmas
December 25th, 2017The shopping frenzy leading up to Christmas begins weeks in advance. Electronics and clothing, footwear and accessories are the most popular product categories for consumers shopping internationally for holiday gifts.
Boxing Day
December 26th, 2017Like every other Commonwealth nation, New Zealand celebrates Boxing Day on December 26th, when consumers relish the final sales of the holiday shopping season. Popular product categories include consumer electronics and apparel and accessories.
Occasions
Mother’s Day
February 2nd, 2017In Norway, in addition to breakfast in bed, mothers may receive gifts of cards, flowers, and candy on Mother’s Day.
Easter
April 16th, 2017Easter celebrations in Norway are whimsical and fun as opposed to serious and religious. Small gifts may be exchanged, and children receive chocolates and candy.
Constitution Day
May 17th, 2017Constitution Day marks the most anticipated holiday of the year in Norway. The country celebrates its 1814 independence with costumes, games and parades. During this celebration, children are given gifts throughout the day.
Father’s Day
November 12th, 2017On this day that celebrates fathers and fatherhood, Norwegian dads may receive gifts such as cards, chocolates, ties, or small personal electronics.
Christmas
December 25th, 2017Festivities in Norway begin weeks prior to Christmas, with Advent starting on December 1st. During this time, children receive advent calendars, which are filled with small gifts each day counting down to Christmas. On Christmas, Santa Claus visits the towns to deliver gifts.
New Year’s Eve
December 31st, 2017New Year’s Eve is a continuation of the Yule celebration, which is known for its fireworks display. During this celebration, cookies, candles and oranges are exchanged as gifts.
Occasions
Easter
April 16th, 2017Easter celebrations in Peru begin days in advance, and schools are closed for the entire week. Small gifts are exchanged and children receive chocolate eggs on Easter Sunday.
Mother’s Day
May 14th, 2017Mother’s Day in Peru is celebrated on the second Sunday of May, when children offer handmade gifts and cards to their mothers. Family meals, gifts and chocolate are also a popular way to celebrate the holiday.
Father’s Day
June 18th, 2017In Peru, father’s day is celebrated on the third Sunday of June. Peruvian fathers receive presents from their family in addition to enjoying a collective family meal to celebrate the day.
Christmas
December 25th, 2017During the holiday season, it is typical for Peruvians to give a gift to one another followed by a hug and a kiss on the cheek to say thank you prior to opening the gift.
New Year’s Eve
December 31st, 2017On New Year’s Eve in Peru, many people attend parties throughout the town, while others stay at home with friends and family. During the celebration, Peruvians welcome the new year with fireworks and small gifts.
Occasions
Chinese New Year
January 28th, 2017This holiday is mainly celebrated by the Filipino Chinese, but is slowly receiving wider exposure in popular culture. For this holiday do not give items associated with funerals; items that show time is running out, such as clocks or watches; sharp objects that symbolize cutting ties; mirrors, or items that signify that you want to walk away from a relationship, such as shoes or sandals.
Eid’l Fitr
June 25th - 28th, 2017This day marks the end of the fasting month of Ramadan, and is celebrated with prayer and feasting.
Christmas Eve
December 24th, 2017On this day, Filipino Christian families hold an extravagant midnight feast called Noche Buena. The Philippines boasts the longest Christmas season in the world, with decorations and caroling spanning from September into January. Christian families typically spend Christmas Day visiting relatives, hosting meals, and exchanging gifts with one another.
New Year’s Eve
December 31st, 2017Most households host or attend a midnight feast called the Media Noche. Many Filipinos opt to wear new, bright, or colorful clothes with circular patterns, such as polka dots, or display sweets and twelve round fruits as the centerpiece, in the belief that circles attract money and fortune and that candies represent a sweeter year ahead.
Occasions
Grandmother’s Day
January 21st, 2017On this day, Polish people honor grandmothers by offering a simple gift, such as cards, flowers, cosmetics, chocolates, books, or even vitamins.
Grandfather’s Day
January 22nd, 2017Polish grandfathers are honored on this day with gifts such as cards, chocolates, books, or even vitamins.
Valentine’s Day
February 14th, 2017Polish couples celebrate this romantic holiday with flowers, cards, heart-themed gifts, and a romantic evening out. Gifts for women include jewelry, lingerie, and perfume, while men may receive electronic gadgets, DVDs, or cologne.
Women’s Day
March 8th, 2017On this day, Polish people celebrate the economic, social, and political achievements of women. Most women receive a gift of a flower (typically a carnation) and a pair of stockings, along with sweets and other small gifts.
Easter
April 16th, 2017A majority of Polish people are Catholic, so Easter is widely celebrated. On Easter Sunday, a traditional breakfast meal is served and decorated eggs called pisanki are given as presents.
Mother’s Day
May 26th, 2017Poland celebrates Mother’s Day in a fashion similar to many Western countries, the most common gifts for mothers being cards, flowers, candy, and cosmetics.
Children’s Day
June 1st, 2017Children are celebrated and receive gifts on this day, namely toys, clothes, games or candy.
Father’s Day
June 23rd, 2017On this day, Polish dads are celebrated and receive gifts such as books, CDs, clothes, cologne, and electronics.
Boyfriend’s Day
October 3rd, 2017An increasingly popular holiday, Boyfriend’s Day is a time to show affection for one’s boyfriend by offering gifts such as clothes, games, or gift certificates.
St. Nicholas Day
December 6th, 2017St. Nicholas Day marks the beginning of the Christmas holidays in Poland. Children are tested on their catechism and given small gifts (usually toys, games, and puzzles) or treats.
Christmas
December 25th, 2017In Poland, the Christmas gift exchange takes place on Christmas Eve, along with a special dinner.
Occasions
Dia dos Reis (Epiphany)
January 6th, 2017During this Catholic celebration, plays and pageants are usually held and parents throw parties for their children. The Portuguese also frequently bake King Cakes, in honor of the Three Kings, traditionally resembling a crown covered with crystallized and dried fruit.
Valentine’s Day
February 14th, 2017Valentine's Day is the most romantic day of the year for the Portuguese. Couples exchange cards and gifts in celebration of their love for each other.
Carnival
February 18th, 2017Carnival is a festival celebrated in Portugal typically on the Tuesday before Ash Wednesday (the beginning of Lent), sometimes called Shrove Tuesday. Parades, parties and colorful masks mark this celebration.
Father’s Day
March 19th, 2017In Portugal, Father’s Day coincides with the Feast of St. Joseph. Portuguese fathers may receive gifts of cards, flowers, or candy.
Easter
April 16th, 2017One Portuguese Easter tradition is for godchildren to offer flowers, plants or other gifts to their godparents.
Mother’s Day
May 7th, 2017On Mother’s Day, Portuguese moms may receive gifts of cards, flowers, candy, or jewelry.
Children’s Day
June 1st, 2017In Portugal, Children's Day includes activities such as parades, school visits, reading texts, reciting poems and playing games. Parents may offer their children small gifts.
Christmas
December 25th, 2017Christmas is one of the most prominent holidays in Portugal. Unlike many cultures, gifts thought to be brought by Santa Claus arrive on Christmas Eve. The Portuguese partake in a late supper after mass. Festivities usually continue through January 6th, known as Day of the Kings (Epiphany).
New Year’s Eve
December 31st, 2017New Year’s Eve is a major celebration in Portugal, with children taking to the streets to go caroling from home to home and being given treats and coins as they go. The Portuguese also frequently pick twelve grapes from a bunch and eat them as the clock strikes twelve.
Occasions
Mothers Day
March 21st, 2017A celebration of moms, children share gifts and cards with their mothers to express affection and appreciation. Mothers Day also coincides with the first day of spring.
Fathers Day
June 18th, 2017Fathers Day is a time where families celebrate fatherhood and paternal bonds.
Eid-al-Fitr
June 25th - 28th, 2017The first day of the month following Ramadan, Qataris celebrate Eid-al-Fitr by performing acts of charity, preparing festive meals, wearing new clothes, visiting relatives, and sharing candy with children.
Eid-al-Adha
September 1st - 5th, 2017On this religious holiday, Qataris will focus primarily on prayer but also wear new clothes and visit family members. It is also a tradition to sacrifice an animal symbolic of the one Ibrahim sacrificed in lieu of his son.
Occasions
Second Christmas
January 7th, 2017Christmas is an annual commemoration of the birth of Jesus Christ and a widely observed cultural holiday. The Russian Federation, however, is dominantly Eastern Orthodox in faith and follows a different calendar than do other Christian churches.
Valentine’s Day
February 14th, 2017Valentine’s Day is a newer tradition in Russia than in other Western countries and is becoming increasingly popular. Gifts may include sweets, flowers, jewelry, soft toys, postcards, or heart-shaped items.
Defender of the Fatherland Day
February 23rd, 2017This day celebrates all those presently or formerly serving in the armed forces, veterans, and males of all ages. But traditionally, all men (even if they are not part of the armed forces) receive cards, greetings, and gifts from women at home and especially in the workplace.
International Women’s Day
March 8th, 2017This day aims to recognize women and their contributions to society. In Russia, this day is heavily commercialized and can be compared to Valentine’s Day in Western countries.
Virtually all women receive recognition at home or in the workplace, with flowers, chocolates, and cards from their male relatives and colleagues.
First Christmas
December 25th, 2017Many people in Russia celebrate Christmas twice – once on this more widely celebrated Catholic day, and the second on January 7, a traditional Orthodox holiday. However, these dates are not actively used for giving presents.
New Year’s Eve
December 31st, 2017Russians consider New Year’s Eve to be a bigger holiday than Christmas. In the weeks leading up to December 31, it is typical to give a token of appreciation to all colleagues, neighbors, friends, and family members. Family and friends exchange gifts on New Year’s Day in the same way that Christmas gifts are exchanged in other Western countries.
Occasions
Eid Al-Fitr
June 25th - 28th, 2017Note that in the Muslim calendar, a holiday begins on the sunset of the previous day so observing Muslims will celebrate Eid al-Fitr on the sunset of Thursday, the 16th of July. This four-day festival begins on the last day of Ramadan. It was given this name because people treat their guests to sweets and traditional desserts. The Sugar Feast is also a time for visiting with friends and family. As it is a school and work holiday, many consumers use the free time to shop (both online and in stores) and relax.
Eid Al-Adha
September 1st – 5th, 2017Also known as the Feast of the Sacrifice, Eid Al-Adha is a major holiday in the Muslim world. Celebrations and festivities abound, and residents and tourists alike enjoy shopping, promotions, and lively events. Jewelry, electronics, fashion, and toys are high in demand from enthusiastic shoppers.
National Day
September 23rd, 2017The Saudi National Day (Al-Yaoum-al-Watany,اليوم ) is celebrated in Saudi Arabia on every 23 September. Saudi National Day follows the day where the King Abdulaziz announced the country as a kingdom on 23 September 1932.
Occasions
Lunar New Year
January 28th, 2017With a Chinese community that accounts for nearly 75% of the population, Singaporeans heavily embrace the Lunar New Year, one of the biggest holidays in China. Festivities begin weeks in advance, with parades, music and dancing taking place throughout the city. Shoppers enjoy buying new clothes to ring in a fresh, stylish start to the New Year.
Valentine’s Day
February 14th, 2017Like many people around the world, Singaporeans celebrate Valentine’s Day. It is a special time for couples to show their love, affection and friendship to each other in the form of romantic gifts and meals.
Mother’s Day
May 14th, 2017Many families in Singapore take the opportunity to show their love and appreciation towards their mothers on this day. Gifts can range from household items to fashion and beauty products. Celebrations often include a good meal.
Father’s Day
June 18th, 2017Singaporeans enjoy celebrating fathers and fatherhood on this holiday. Gift may include personal electronics, apparel and accessories. Celebrations often include a good meal.
Hari Raya Puasa
June 25th - 28th, 2017With a Malay community that accounts for nearly 15% of the population, many Singaporeans observe Hari Raya Puasa, also known as Eid. On this day, Muslims visit their parents and families to celebrate the most important day of the Malay calendar, and are sometimes joined by non-Muslim friends. During this period, consumers often shop for Halal goodies, festive decor and ethnic wear to prepare for Hari Raya gatherings.
Deepavali
October 19th, 2017A Hindu holiday also known as “the Festival of Lights,” Deepavali sees joyous and exuberant celebrations in the streets of Singapore. Shoppers enjoy buying new clothing, home decorations, jewelry, and candles.
Christmas
December 25th, 2017Christmas is a hugely popular holiday in Singapore, thanks in part to the country’s considerable expatriate community. A six-week festival, “Christmas in the Tropics,” is a period of shopping, entertainment, and festive celebration. Consumers take advantage of online deals and discounts on apparel, electronics, and home goods.
Occasions
Valentine’s Day
February 14th, 2017A popular gift-giving holiday, South Africans exchange gifts like flowers and chocolates for spouses or boyfriends and girlfriends. Gift-giving is generally accompanied by an evening our or other romantic gestures.
Mother’s Day
May 14th, 2017People gift flowers and cards to their mothers to express affection. The most common flowers are carnations: people wear red or pink for mothers who are living, and white for mothers who are dead.
Father’s Day
June 18th, 2017Children show endearment for their dads by giving gifts like cards, neckties, flowers, meals, or participating in activities like fishing or going on a picnic.
Christmas
December 25th, 2017Preparation begins far in advance of the day, where many families celebrate with outdoor activities like going to the beach. Native Africans enjoy a day of good food and exchanging gifts, while English-speaking children await gifts from Father Christmas.
Occasions
Seollal
January 28th, 2017Seollal, or Korean New Year, is an important festival full of celebrations and falls on the first day of the lunar calendar. At least a week before the festival starts, Koreans start shopping for gifts to give their family and friends. Spam, meat, fruit, fish, honey, health products, money, and other items are popular gifts to exchange in celebration of the New Year.
Valentine’s Day
February 14th, 2017Valentine’s Day is typically observed by girls and women presenting chocolate gifts (either store-bought or handmade), usually to boys or men, as an expression of love, courtesy, or social obligation.
White Day
March 14th, 2017White Day is one month after Valentine's Day and the reverse happens: men who received a gift on Valentine's Day are expected to return the favor by giving gifts to women, traditionally sweets, flowers, jewelry are common gifts.
Children’s Day
May 5th, 2017A celebration of children and the people who raise them, many cities have parades and public activities for children and families. Children play traditional Korean games and parents give gifts to their children. The day is also celebrated with food and family gatherings.
Parents’ Day
May 8th, 2017Parent's Day is annually held on May 8. Family events focus on the parents; popular actions include giving parents carnations and gifts.
Chuseok
October 3rd - 5th, 2017Korean Thanksgiving, Chuseok is one of the most important holidays in Korea. Koreans celebrate by honoring ancestors and participating in traditional activities like dancing and wrestling. Koreans also buy new clothes and celebrate with food, alcohol, and spending time with family and friends.
Pepero day
November 11th, 2017Pepero is a cookie stick dipped in compound chocolate, manufactured by Lotte Confectionery in South Korea since 1983. Pepero Day is an observance in South Korea similar to Valentine's Day, but held on November 11. The origin was due to the shape of 1’s in the date (November 11 – 11/11) resembling Peperos. The current purpose is to exchange Peperos and gifts to show affection for friends and loved ones.
Christmas
December 25th, 2017On this religious holiday, Koreans will focus primarily on prayer but also wear new clothes and visit family members. Gift-giving is becoming more popular, but money is the most popular present.
Occasions
Epiphany (El Día de Los Reyes Magos)
January 6th, 2017Children receive many presents on this day, which comes 12 days after Christmas in celebration of the arrival of the three gift-bearing magis after Jesus’ birth. In many parts of Spain, children receive more gifts on this day than they do for Christmas.
Father’s Day or St. Joseph’s Day
March 19th, 2017A special day for the Spaniards where they honor the life of St. Joseph and all the fathers. Children also prepare gifts for their fathers, much like Father's Day in the United States.
Christmas (Navidad)
December 25th, 2017On Christmas small gifts may be exchanged, although children receive most of their presents on Epiphany. On Christmas Eve families will gather together to eat elaborate meals, attend mass services, and celebrate together. It is a time of widespread cheer and celebrating both within the home, and throughout the streets.
Occasions
Valentine’s Day
February 14th, 2017Valentine’s Day is a relatively new holiday in Sweden. Commonly exchanged gifts include chocolates, flowers, and jewelry.
Mother’s Day
May 28th, 2017To celebrate Mother’s Day, Swedish children will make drawings or cook breakfast in bed for their mothers. Common gifts include cards, flowers, and candy.
Father’s Day
November 12th, 2017To celebrate Father’s Day, Swedish children will make drawings or cook breakfast in bed for their fathers. Common gifts include cards, flowers, ties and candy.
Christmas
December 25th, 2017Christmas is lavishly celebrated with gift-giving and festivities. Primary celebrations are held on Christmas Eve, when family and friends share Christmas dinner and exchange gifts.
One typical Swedish gift to offer to friends and co-workers during Christmastime is a box of chocolates.
Occasions
Epiphany
January 6th, 2017A treasured holiday in Switzerland, Epiphany is a nationwide celebration. Children look forward to eating a piece of King’s Cake, which is embedded with a coin or small figurine.
Valentine’s Day
February 14th, 2017In the name of romantic love, it is a tradition for Swiss couples to exchange love letters and gifts on this holiday, in addition to enjoying a nice dinner out.
Easter
April 16th, 2017In Switzerland, Easter preparation begins weeks in advance of the holiday. Chocolates and pastries in the shape of eggs and bunnies can be seen in shop windows. Children enjoy an egg hunt on Easter Sunday, with those collecting the most eggs receiving small toys or candy as prizes.
Mother’s Day
May 14th, 2017On this day, Swiss children honor their mothers by making breakfast in bed or going out for a family brunch. Gifts of flowers, cards, and candy are also popular.
Swiss National Day
August 1st, 2017Celebrated primarily in large cities, this holiday is a time to set off fireworks and partake in public festivities. Swiss flags can be seen everywhere: houses, cars, even on bread from the bakery.
Halloween
October 31st, 2017Halloween is an increasingly popular holiday in Switzerland. Costumes and sweets are popular purchases.
Saint Nicholas
December 6th, 2017Recognized by both the French and German areas of Switzerland, Saint Nicholas visits Swiss children on the eve of this holiday, bearing gifts of toys and candy.
Christmas
December 25th, 2017Christmas in Switzerland is rich with tradition due to the country’s mix of influential cultures (German, French and Italian). In the German and French areas of the country, Christmas trees are a popular holiday centerpiece. Children receive their gifts on Christmas Eve, when a grand feast is prepared and shared among family and friends.
New Year’s Eve
December 31st, 2017Depending on the region, Swiss children may receive their Christmas gifts on New Year’s Day.
Occasions
Lunar New Year
January 28th, 2017In Taiwan, Lunar New Year is intensely celebrated with festivities, parades, and feasts. Consumers enjoy the shopping season surrounding this occasion, taking advantage of discounted consumer electronics, home goods, clothing, and accessories.
Valentine’s Day
February 14th, 2017Valentine's Day is a holiday that celebrates romantic love. The Taiwanese enjoy festive decorations and offer gifts of flowers, cards, chocolates, and jewelry.
White Day
March 14th, 2017White Day takes place one month after Valentine's Day. Originally created over 30 years ago by Japanese confectionary companies, White Day is the day that men return the love and gifts shown by their female partners on February 14 by giving gifts and candy.
Mother’s Day
May 14th, 2017The Taiwanese celebrate Mother’s Day on the second Sunday of May with gifts of perfume, tea, or sweet pastries and desserts for the matriarch of each family.
Father’s Day
August 8th, 2017Taiwanese fathers are honored on this day with gifts of liquor and tea. Smartphones, wallets, and briefcases are also popular gifts for men in Taiwan.
Chinese Valentine’s Day
August 28th, 2017This Chinese version of Valentine’s Day is celebrated by the Taiwanese on the seventh day of the seventh month of the lunar calendar, with couples exchanging gifts of flowers and chocolates.
Back to School
September 1st, 2017Commonly-purchased school supplies for Taiwanese children are stationery and electronics, as well as backpacks featuring popular video game and cartoon characters.
Mid-Autumn Festival
October 4th, 2017Also known as the Moon Festival, this is the second most important festival in Taiwan after Lunar New Year. Celebrating the moon day symbolises reunion with loved and important ones. It is common in both personal and business gift exchanges to offer edible items in gift baskets such as, mooncake, wine, chocolates.
Christmas
December 25th, 2017While not a public holiday in Taiwan, Christmas is still widely recognized and celebrated with decorations, songs, and small gift exchanges.
Occasions
Lunar New Year
January 28th, 2017Thai families of Chinese descent gather together for several days to celebrate the Lunar New Year. A 2015 survey showed that 60 percent of Thai consumers were planning to spend more than the previous year on items such as reunion dinners, travel and new clothes.
Makha Bucha
February 11th, 2017The Buddhist version of All Saints’ Day, this national holiday commemorates a gathering of Buddha’s disciples in India.
Valentine’s Day
February 14th, 2017In honor of this romantic holiday, Thai couples offer one another gifts of candy, jewelry and flowers.
Songkhran
April 13th – 15th, 2017The most important holiday of the year, this festival is a celebration of the old Thai New Year. Festivities are vibrant and cheerful, and lighhearted consumers take time to shop and travel during the period.
Christmas
December 25th, 2017While Christmas is not traditionally celebrated by Thailand’s majority Buddhist population, Thai consumers don’t miss out on the opportunity to shop during the holiday season.
Occasions
Valentine’s Day
February 14th, 2017More commonly called “Lover’s Day” in Turkey, this commercial holiday has become increasingly popular over the past 20 years. Couples exchange gifts such as flowers, cards or candies. Heart-shaped items like plush toys or jewelry are also popular.
Mother’s Day
May 14th, 2017Turkey celebrates Mother’s Day in a fashion similar to many Western countries, the most common gifts for mothers being cards, flowers and candy.
Father’s Day
June 18th, 2017Father’s Day is becoming increasingly popular in Turkey, with the most common gifts for dads being shirts and electronics.
Sugar Feast
June 24th - 27th, 2017The Sugar Feast is an official holiday that lasts for three days after Ramadan. It was given this name because people treat their guests to sweets and traditional desserts. The Sugar Feast is also a time for visiting with friends and family. As it is a school and work holiday, many consumers use the free time to shop (both online and in stores) and relax.
Back to School
September 1st, 2017Turkish children return to school in early September.
New Year’s Eve
December 31st, 2017Many people in Turkey celebrate New Year’s Eve with a large family dinner. Several state TV channels announce the winning numbers for a nationwide lottery, and many Turkish people participate by buying a ticket. People will also often exchange small gifts between friends and family.
One very common gift for Turkish women is red underwear, which is said to bring good fortune for the new year.
Occasions
Eid Al-Fitr
June 25th - 28th, 2017This four-day festival begins on the last day of Ramadan. It’s a time for visiting with friends and family while enjoying traditional sweets and desserts. As it is a school and work holiday, many consumers use the free time to shop (both online and in stores) and relax.
Eid Al-Adha
September 1st – 5th, 2017Also known as the Feast of the Sacrifice, Eid Al-Adha is a major holiday in the Muslim world. Celebrations and festivities abound, and residents and tourists alike enjoy promotions and lively events. Jewelry, electronics, fashion, and toys are high in demand from enthusiastic shoppers.
National Day
December 2nd, 2017This holiday marks the unification of the seven emirates and the founding of the country in 1971. Large balloons in red, green, black and white dot the streets, and cars, stores, and buildings are draped with flags and pennants. Other types of memorabilia are also popular. Often, the 3rd, 4th, 5th, and 6th of December will also be public holidays to allow citizens to relax and fully enjoy the celebratory mood.
Dubai Shopping Festival
December 2017This festival, which lasts an entire month, is the largest shopping and entertainment extravaganza in the Middle East. It kicks off the beginning of the year with an array of events, activities, and promotions.
Occasions
Valentine’s Day
February 14th, 2017Brits were estimated to have spent nearly £1 billion on Valentine’s Day gifts in 2014.
Easter
April 16th, 2017Easter Sunday is a popular holiday in the UK, with families celebrating by attending special church services, organizing Easter egg hunts, and preparing large meals. Sweets, such as bonbons and chocolate eggs, are typically given to children on this day.
Halloween
October 31st, 2017Consumer spending on Halloween has grown 2600% since 2001, from £12 million to £325 million in 2013. It is increasingly more popular than Guy Fawkes night.
Guy Fawkes (Bonfire Night)
November 5th, 2017Commemorating the anniversary of the discovery of a plot organized by Catholic conspirators to blow up the Houses of Parliament, this day is celebrated by lavish displays of fireworks and bonfires. It is often celebrated in conjunction with Halloween (on October 31st), with party goers donning costumes, baking traditional foods, and celebrating with spirits and desserts.
Christmas
December 25th, 2017Families celebrate Christmas together, and it is a time for joyous feasting, gift exchanging, and Christmas caroling. People often decorate their homes and yards with lights, trees, and ornaments. Santa Clause is said to leave presents for children on the night of Christmas Eve, and families leave out stockings hung on the fireplace for him to fill.
Boxing Day
December 26th, 2017Boxing Day is traditionally the day following Christmas Day, when servants and tradesmen would receive gifts, known as a "Christmas box", from their bosses or employers.
Occasions
New Year’s Day
January 1st, 2017Ukrainians celebrate New Year’s the way most other countries celebrate Christmas. Many Ukrainians decorate New Year trees and buy presents for each other, while people will also toast to the New Year with vodka or other alcohol.
Orthodox Christmas Day
January 7th, 2017The most important family holiday of the year, rich Ukrainian traditions bring people together over a twelve-course dinner and caroling.
Valentine’s Day
February 14th, 2017A relatively new holiday in Ukraine, people celebrate with romantic gestures like giving gifts, flowers, and chocolate. Sending cards and love notes are also popular.
International Women’s Day
March 8th, 2017A holiday with Soviet origins, International Women’s Day recognizes women and is the Ukrainian equivalent of Mothers Day. People show affection to women with gifts, flowers, and chocolates.
St. Nicholas Day
December 6th, 2017Celebrated before Christmas time, children receive a small gift from St. Nicholas.
Occasions
Valentine’s Day
February 14th, 2017Valentine’s Day is a holiday that celebrates romantic love. In the US, couples may enjoy a romantic dinner and exchange gifts or cards to show their affection for one another.
Easter
April 16th, 2017Easter is widely celebrated in the US, and Christians and non-Christians alike enjoy much of the commercialized activities around this holiday.
Mother’s Day
May 14th, 2017In 2013, Americans said they planned to spend about $169 on gifts for mom, 41% more than they intended to spend on dad’s gifts for Father’s Day.
Graduation season
Late MayWhen children graduate from high school, college, university, or graduate school it is customary to celebrate the occasion with a gathering of family and friends, large meals, and gift giving. Parents especially will offer gifts of congratulations to their children.
Father’s Day
June 18th, 2017Similar to Mother’s Day, this day honors fathers and parental figures. Small gifts are often given as a token of appreciation.
Halloween
October 31st, 2017Halloween is a popular holiday in the United States, with children of all ages dressing up in often elaborate costumes. Families purchase large amounts of sweets and candy for the “trick or treating” custom, when costumed kids go around their neighborhoods asking for sweets. Spooky decorations are often bought to adorn buildings, houses, and schools.
Black Friday
November 24th, 2017Thanksgiving (the day before) is a major US holiday that commemorates the first harvest of the nation's founding pilgrims. It is now seen as a stepping-stone to Christmas and therefore a major trigger for holiday shopping on the next day, which is called “Black Friday”.
Cyber Monday
November 27th, 2017:Immediately following Black Friday:Cyber Monday works on the same principle as Black Friday, except that it occurs online only, with retailers offering fantastic holiday deals that customers can take advantage of in the comfort of their own home.
Hanukkah
December 12th – 20th, 2017Also known as the Festival of Lights, this is a Jewish holiday celebrated widely in the United States. Gifts are exchanged every day during the 8 days, and the holiday both begins and ends at sundown.
Christmas
December 25th, 2017Christmas is observed widely in the United States, with families coming together to celebrate the occasion. Gifts are believed to be brought by Santa Clause, and are often opened Christmas morning.
Occasions
Three Kings Day
January 6th, 2017This Catholic holiday celebrates the Three Kings and their visit after the birth of Jesus. Children receive gifts that are believed to be given by the Three Kings themselves.
Carnival
February 27th, 2017Carnival is known for its parades, music, and brightly colored costumes. Revelers in Venezuela typically dress up in vibrant costumes that mix the South American, Caribbean, and African style of dress.
Cyber Monday
November 27th, 2017In recent years, Venezuelan consumers have begun to shop from US retailers to take advantage of the abundance of online deals and discounts offered on Cyber Monday.
Christmas
December 25th, 2017The Christmas celebration in Venezuela typically takes place on Dec. 24 (known locally as “Noche Bueno”). Nativity scenes are the most popular way to decorate, but Christmas trees can also be found in many Venezuelan homes. Common Christmas gifts include toys and apparel.
New Year’s Eve
December 31st, 2017Venezuela celebrates New Year’s music and festivities. Craft fairs abound as many look to purchase traditional Venezuelan goods and unique items to treat themselves. Many citizens wear red for good luck in finding love or yellow to bring contentment in the New Year.
Customs
Customs
- If invited to dinner at an Argentinian’s home, bring a small gift for the hostess.
Flowers (red or white roses), chocolates and wine are good options. - Gifts should be properly wrapped with a card enclosed.
- Gifts are opened immediately.
Customs
- Business gift giving is rarely expected but is considered a nice gesture. Gifts related to the person's business or hobbies are appropriate.
- Australians have embraced the green movement of recycled and eco-friendly products: small "eco gifts" such as reusable shopping bags; recycled paper gift cards, stationery or calendars, natural fiber wallets or coin purses are appreciated.
- Gifts are opened when received.
- Thoughtful gift choices are considered more important than the gift’s actual cost.
Customs
- Gifts should be nicely wrapped.
- Children receive gifts on December 6th, the feast of Saint Nicholas.
- Gifts should be opened upon being received.
- When invited to an Austrian’s home, it is polite to bring a gift. Suitable gifts include pralines, other sweets, a bottle of fine wine or flowers.
- Academic titles are important and should be included in written correspondence.
Customs
- When invited to a Belgian’s home for dinner, it is polite to bring flowers or a bottle of wine for the host or hostess.
- Gifts should always be wrapped in quality paper.
- Gifts are normally opened when they are received
Customs
- Gifting knives or scissors symbolizes wanting to sever ties with the gift’s recipient.
- Black and purple are colors that represent mourning, while handkerchiefs are associated with tears and funerals.
Customs
- It is recommended to include both French and English translations on your business card.
- If you are invited to someone’s home, it is customary to bring the host or hostess chocolates, flowers or a bottle of wine.
- When receiving a gift, it is normally opened immediately in front of the gift-giver when received.
- A child's birthday cake will typically be a layer cake, and within the layers a wrapped coin is hidden. The child that finds the coin is the first to get a turn at all the party games.
- Children attending a Canadian birthday party may receive birthday crackers as a party favor. Birthday crackers are small cardboard tubes that are decorated with colored paper, and when the children open them they make a popping noise and they will find a hidden treasure inside, typically a small toy or candy.
- In Quebec, sending flowers in advance of a dinner party is proper protocol.
- Red roses symbolize romantic love.
Customs
- When invited into a home, flowers or wine are an appropriate gift to bring along.
- Gifts should be more conservative than lavish or expensive.
- When offering a gift, make sure that it is nicely wrapped.
Customs
- When purchasing gifts for friends and family during Chinese New Year, consumers pay particular attention to product packaging.
- Ideally, gifts are wrapped in red paper for happy occasions, as red is a lucky color.
- For weddings, gold and silver are also appropriate gift-wrapping colors.
- Gifts should be given with 2 hands.
- Gifts should be refused 1 or 2 times before being accepted.
- Opening gifts hastily or in public view is considered impolite.
Customs
- When a gift is given, the recipient should express tremendous gratitude.
- It is customary for a dinner guest to bring a gift for the hostess when invited to someone’s home. Typical gifts include flowers, pastries, chocolates, fruit and nuts.
- When meeting a business associate it is thoughtful to bring a gift for their children. American-made games and candy are very popular items for these occasions provided they are not widely available in Colombia already.
- Wrapped gifts are not opened in public.
- In Colombia a girl's 15th birthday is considered an important milestone. The typical gift is gold.
Customs
- It is customary to remove one’s shoes before entering someone’s home. Guests may be offered house slippers, called pantofle.
- It is customary to politely refuse a gift when it is first offered.
- When invited to someone’s home, it is customary to take a gift. Flowers, food, and alcohol are acceptable gifts.
- Gifts should always be wrapped in quality paper.
- Gifts are normally opened when they are received
Customs
- It is customary to bring a gift when invited to someone’s home for dinner. Good choices include flowers, high quality chocolates or a nice bottle of wine.
- Flowers are best sent ahead of time so as not to burden the hostess.
- Flowers should be wrapped.
- Gifts are opened immediately. Red wrapping is always a good choice
Customs
- Bring a gift if you are invited to an Egyptian's home for dinner. Ideas include good quality fruit, pastries, chocolates, cookies or other sweets. Another suitable idea includes practical gifts for the family.
- When a man offers a gift to a woman, typically it is presented as from his mother, wife, or sister.
- Generally, gifts are opened later unless it is to be enjoyed right away. In that case, it may be opened in front of the giver.
Customs
- When invited to someone’s home, gifts of flowers, chocolates or wine are appropriate gifts.
- Tulips are a popular choice when gifting flowers in Finland.
Customs
- When attending a party or dinner at someone’s house, never arrive empty-handed. A bottle of champagne, dessert liqueur, or box of chocolates are appropriate offerings.
- On May 1st, which is the French Labor Day, one should offer a small bouquet of “muguet” or Lily of the Valley, to loved ones and close friends.
- If offering flowers for a dinner party host, it may be a good idea to either send them the day before or to bring something that requires minimal arrangement, since the host may have their hands full for the evening.
Customs
- When arriving in a home, it is customary to bring a small gift, taking into account the occasion and the recipient.
- Small gifts are polite when meeting a business contact for the first time.
- It is customary to open a gift when it is received.
- Birthdays are very important in German culture. On their birthday, children expect to wake up to gifts and a birthday cake.
- Anniversaries are important (“first meeting”-day and marriage day).
Customs
- Gifts are typically exchanged between family and friends for Christmas and “namedays” (the birthdate of the saint that one was named for). Some Greeks also celebrate birthdays, but namedays are the predominant day for celebrating and gifting.
- Gifts should be presented wrapped and should be opened immediately.
- Visitors should bring a small gift when invited to someone’s home.
- Visitors may also send flowers to a hostess in advance of an event.
- For weddings, Greek grooms typically purchase the bride’s shoes as a surprise and tuck money inside them as a gift.
Customs
- Gift giving is an important practice in Hong Kong. If one receives a gift, it’s considered polite to give a gift in return.
- Gifts should be accepted with both hands.
- Unwrapping a gift in front of the gift giver implies that the recipient is greedy or impatient. To avoid awkwardness, gifts are usually accepted with a polite “thank you” and then set aside to be opened later.
- It is an increasingly common practice for companies to send cards to business associates for Christmas as well as Lunar New Year.
- When invited to a home, appropriate gifts include candy, cookies, fruit, liquor, or related gifts.
- It is important to avoid excessively admiring things (for example, a decorative object in a home) as the host may feel obligated to give it to you.
- For Lunar New Year, it is customary to present a gift of money in a red envelope to children and service personnel who one encounters on a regular basis. This offering is called a “hong bao.” Bills should be new and in even amounts. Many employers will give employees a “hong bao” equivalent to one month’s salary.
Customs
- Gifts of cash are appropriate for major life events such as marriages and births.
- It is advised to wrap gifts in green, yellow or red paper, as Indians consider these colors lucky.
Customs
- Unwrapping a gift in front of the giver is not a part of Indonesian culture.
- Modest but thoughtful gifts are appropriate on first meetings.
- With the exception of dinner parties, food can be a welcome gift.
- It is customary to refuse a gift three times before accepting.
- It’s expected to give a gift when returning from a trip, celebrating an occasion, invited to a home, and to thank someone for providing a service.
Customs
- When invited to someone’s home, gifts of flowers, chocolates or wine are appropriate gifts.
Customs
- Always bring a gift when invited to someone’s house for a holiday meal – this is especially true for Passover (April) and Rosh Hashanah (September). Customary gifts include decorative platters, vases, gift baskets, wine, flowers or candy.
- The same rule applies when one is invited to a Sabbath meal – gifts and flowers are appreciated.
- If one knows that children will be present when invited to a home, acknowledging them with a small toy is appreciated.
Customs
- Gifts should always be nicely wrapped.
- Birthdays and Catholic holidays are the most popular gift-giving occasions.
- Gifts may be given at baby showers but even more so at baptisms or christenings. Common baptism gifts include religious memorabilia, photo albums or money.
- Italians are generous gift-givers and appreciate well-known and respected brand names when offering or receiving gifts.
Customs
- Always wrap a gift and put it in a bag, to be less conspicuous before giving it.
- Do not wrap a gift or package in white colored paper.
- Gifts should be offered in private, as doing so in public may be embarrassing for the recipient, or others may become jealous.
- Gifts should be offered with both hands.
- In Japanese society, it is polite to turn down a gift once or twice before accepting it.
Customs
- It is a moral requisite for the rich to give to the poor. Among peers and equals, it is customary for the gift to be reciprocated in significance.
- In formal settings, a gift is a powerful way of honoring someone. Give sweets when visiting the sick or making the first visit to a home. At the birth of a child, bring baby clothes or cash, and at the graduation of a family member, gift clothing.
Customs
- Gifts should be received with both hands.
Customs
- Gift-giving in Mexico symbolizes affection and appreciation, and not giving gifts on some occasions may be perceived as a deliberately discourteous act.
- When invited into a home, the Mexican gift-giving etiquette is to bring a gift. Flowers are the best gift; alternatives include wine, gourmet candies and cakes. White flowers are the best for gift-giving as they are considered uplifting.
- If your hosts have children, it is thoughtful to offer a gift such as a small toy that cannot be purchased within Mexico, or sports team apparel from your home country.
- There are no particular rules in regards to gift wrapping.
- A birthday custom in Mexico for children is to have a piñata at their celebration. The piñata is filled with candy and small toys, then it is hung from the ceiling or a tree to be hit with a stick until it breaks.
- Celebrated throughout Latin America and Latino communities in the United States, the Quinceanera is celebrated by young women on their 15th birthday. This celebration is an important rite of passage which represents the transition from girlhood to womanhood. The celebration typically includes a mass and is usually followed by a party.
- Business gift-giving in Mexico is not usually required, but it is appreciated and viewed as a gesture of good will.
- Traditionally expensive gifts are not appropriate unless you have established a close friendship.
Customs
- Hostess gifts are expected and good options include pastries, figs, flowers, or mint tea and cookies.
- Weddings and births are the most popular gift giving events.
- Gift bags are the most common way to conceal a gift, while others are wrapped in cloth or a scarf.
Customs
- Gifts are not traded casually, and gift-giving occurs in close, personal relationships.
- General gifts often include books, art objects, wine or liquor.
Customs
- New Zealanders have embraced the green movement of recycled and eco-friendly products: small "eco gifts" such as reusable shopping bags; recycled paper gift cards, stationery or calendars, natural fiber wallets or coin purses are appreciated.
- New Zealanders tend to appreciate gifts that reflect the culture of different nations or traditional New Zealand food and wine.
Customs
- When you are invited to a Norwegian’s home for dinner, it is polite to bring flowers, a bottle of wine, or chocolates to the host or hostess.
- Gifts should always be wrapped in quality paper.
- Gifts are normally opened when they are received.
- Norwegians send flowers to the host of the dinner party in the morning so they can be displayed that evening.
Customs
- When invited to someone’s home, gifts of flowers, chocolates or wine are appropriate gifts.
Customs
- When selecting wrapping paper for a Filipino recipient, you may use any color you wish, which makes the Philippines an anomaly among other Asian countries.
- At Christmas, you will be expected to give a small, modest gift to nearly everyone you encounter in a business context. This includes everyone who works for you and all service personnel you depend upon regularly.
- It is important to bring back souvenirs after traveling. These souvenirs should be emblematic of the place where you spent time. For example, books, small electronics, and other items unique to a country are appropriate gifts.
- When gifting electronics, it’s important to include batteries or ensure the device is charged. It’s also important that the recipient has the means to recharge the gift.
- Candy is a good gift to bring if you are invited to dinner.
Customs
- Lavish or expensive gifts are seen as excessive in Polish culture, unless it is for a very close relation or a truly special occasion.
- Gifts are typically opened upon reception.
- It is polite to offer a gift to the hostess when invited to a dinner party. The most common gifts are flowers, desserts, or a bottle of wine.
Customs
- Gifts should always be nicely wrapped and are usually opened when received.
- Birthdays and Christmas are the most popular gift-giving occasions.
- Gifts for the hostess are expected when you’re invited into a Portuguese home, and the gift should be luxurious with a nice presentation. Typical gifts include chocolate, candy or flowers. If you do not bring a gift, it’s proper to send flowers the next day.
- When gifting spirits, avoid wine as the Portuguese believe their own is the best. Whiskey is the preferred gift of spirits.
- Giving gifts to business partners or colleagues is common practice, and they should be presented unwrapped at the beginning of an encounter or meeting.
Customs
- If you are invited to someone’s house, bring a small gift for the hostess. You won’t meet the hostess, but the gesture will be appreciated. Presents for children are also welcome.
- Always bring a gift to a host. Acceptable items include perfume, chocolates, or art.
Customs
- Because Russians celebrate four winter holidays, small gifts or tokens of appreciation are common – extravagant, expensive gifts should be reserved for family.
- Gifts such as jewelry or watches are not suitable for a Russian woman unless it is a romantic gift. Women prefer to select these gifts for themselves. The same is true for makeup and cosmetics.
- Unlike many Western countries, Russians purchase more gifts for New Year’s Eve celebrations than for Christmas.
- Typical gifts to give to Russian men are nice bottles of hard alcohol, cufflinks, ties, and tech-y accessories like styluses for smartphones and tablets, phone cases or headphones.
Customs
- Any gift must be the best that one can afford.
- Status is important and must be acknowledged when addressing an individual. It is customary to use Sheikh (chief, for a man), Sheikha (for a woman), Sayed (Mr.), Sayeda (Ms.).
- The modesty of personal attire is very important. One should wear attire that is non-revealing (covering the shoulders, arms, legs, and feet).
- When visiting a religious site, women should cover their hair.
- When offered a gift, the recipient may open and examine it in front of the giver.
- Traditional perfume is the most appreciated gift, though high quality is of the utmost importance.
Customs
- Gifting customs and preferences are dependent on culture; as Singapore has a mixed population with Chinese, Indian, and Malaysian influences, one should pay careful attention to the cultural nuances that impact etiquette (gift-giving or otherwise).
- It is considered polite to refuse a gift once or twice before accepting it.
- During the Lunar New Year, red and gold are considered the most auspicious colors.
- For the Lunar New Year holiday, it is customary to offer a gift of cash in a red envelope.
Customs
- South Africa is one of the most multicultural countries on the planet, and the gift giving traditions can be as varied as the people of South Africa.
- Mostly, gifts are reserved to birthdays and Christmas. The 18th, 21st and 40th birthdays involve lavish gifts and large gatherings. Christmas is mainly a religious celebration, but holiday gifts can include an outfit to wear to Christmas services. Poorer communities exchange practical goods such as books, soap, or candles.
- South African wine always makes a thoughtful gift, especially when invited to someone’s house for a meal.
Customs
- The gift is presented with both hands, and a Korean will usually apologize for the gift’s insignificance even if it’s valuable.
- Baskets of flowers or potted plants with ribbons and notes are common congratulatory gestures, while money is always an appropriate gift for Korean family vacations.
- Traditional gifts for a family that just moved include candles, toilet tissues, and laundry detergent.
- Brand names are more important than the item itself, especially if it’s a first-class or luxury brand. Where your gift was made is of crucial importance.
- Gift wrapping is almost more significant than the gift itself. Visual appeal is very important.
- Good gift ideas include items that are very difficult to find or very expensive in Korea.
- Something associated with your home country will be appreciated.
Whenever a person receives a gift, it’s customary to return a gift of similar value or meaning at a later time rather than writing a thank you note. - A gift of money should always be given in an envelope.
Customs
- When invited to someone's home, one should bring a small, wrapped gift for the hostess such as chocolates, dessert items such as pastries, or a bottle of high-quality wine.
- Gifts should be opened immediately in the presence of a host.
- Flowers are only sent for special celebrations. When gifting flowers they should be given in odd numbers (except for 13).
- When purchasing flowers, one should give something bright and colorful (red roses connote passion; yellow roses, infidelity).
- Recommended food or gifts include pastries, cakes, chocolates, champagne, and fruit baskets.
Customs
- Gifts are opened when received.
- During the holiday season, boxes of chocolate are popular gifts.
Customs
- Gifts should be nicely wrapped.
- Children receive gifts on December 6th, the feast of St. Nicholas.
- Gifts should be opened upon being received.
- When invited to a Swiss home, it is polite to offer a gift. Suitable gifts include fine chocolates, flowers or a bottle of fine wine.
Customs
- Ideally, gifts are wrapped in red paper for happy occasions, as red is a lucky color.
- Gifts should be wrapped with great care. The wrapping can be as important as the gift.
- Gifts should be given and received with two hands.
- Gifts should be refused one or two times before being accepted.
Customs
- Gift giving in Thailand is far less formal than elsewhere in Asia.
- Gifts should be both given and received with the right hand.
- Gifts should not be opened until the recipient is invited to do so.
Customs
- Any color is acceptable for gift wrap as long as the present is nicely wrapped.
- Gifts can be presented in public but will usually be opened in private.
- As Turkey’s culture is primarily Islamist, gifts of alcohol may not be a good choice.
- Desserts and flowers (especially roses and carnations) are popular Turkish gifts.
- It is polite to offer a gift to the hostess when invited to a dinner party. The most common gifts are desserts and candles.
- Weddings are arguably the biggest gift-giving occasion in Turkish culture. Traditionally, the bride and groom are given gifts of gold coins.
- Baby gifts are very common and are usually clothes and money.
Customs
- Any gift must be of the highest quality that one can afford.
- Status is important and must be acknowledged when addressing an individual. It is customary to use Sheikh (chief, for a man), Sheikha (for a woman), Sayed (Mr.) or Sayeda (Ms.).
- The modesty of personal attire is very important. One should wear clothing that is non-revealing (covering the shoulders, arms, legs, and feet).
- When visiting a religious site, women should cover their hair.
- When offered a gift, the recipient may open and examine it in front of the giver.
- Traditional perfume is the most appreciated gift, though high quality is of the utmost importance.
Customs
- Corporate gifts are typically not exchanged in the UK business culture. However, for business social events, small gifts are generally appropriate, such as a gift from one’s home country.
- Since many businessmen are golfers and business is often conducted on the golf course, golf gifts are popular, particularly when they are customized with the logo or identity of one’s club or hometown.
- It's acceptable to offer a small memento such as a pen, paperweight, diary and other things with a company logo, coffee table book about one’s country, or a bottle of good whisky.
- If one is invited to someone's home, flowers, chocolate, cheese or wine are appropriate offerings.
Customs
- If invited into a family home, it is traditional to bring a gift. A bottle of imported alcohol, chocolates or pastries, or a bouquet of flowers are acceptable. If your hosts have a child, it is appropriate to provide him/her with a small gift as well.
- Be prepared to accept all food and drink offered when visiting friends. Turning down food may be considered rude. It is traditional to toast when drinking, which is usually with vodka. Refusing to drink alcohol on certain occasions or to a certain toast may sometimes be considered rude.
- Gifts don’t have to be expensive — it is the act of giving that is important because it is a gesture of friendship.
- Ensure gifts are nicely wrapped.
Customs
- A gift can be as simple as a card and personal note. Gifts become more elaborate for a person with whom one is close.
- Gift-giving is not an elaborate event, except at Christmas or birthdays
- When invited to someone's home for dinner, it is polite to bring a small box of good chocolates, a bottle of wine, a potted plant or flowers for the hostess.
- Gifts are normally opened when received.
- Gifts from one’s home country will always be appreciated. Good choices are local and regional arts and crafts, books, candies, specialty foods, and wine or spirits (if it is certain that the recipient drinks alcohol).
- Many companies have policies that discourage their employees from giving or receiving gifts. Most government employees are not allowed to accept gifts. No offense should be taken if someone cannot accept a gift.
Customs
- Gifts are always opened when received.
- Venezuelans place much pride in their physical appearance and sense of style.
- Orchids, Venezuela’s national flower, are preferred when offering a bouquet.
Taboos
Taboos
- Do not give knives or scissors as they indicate a desire to sever the relationship.
- Avoid black and purple wrapping as they are associated with mourning.
Taboos
Taboos
- Flowers should not be gifted in even numbers—they signify misfortune in Austria.
- As lilies are the customary flower for funerals, they should not be offered in gifting circumstances.
- Generally speaking, Austrian women do not appreciate appliances such as toasters, pressure cookers or waffle makers as gifts.
- Austrian consumers are often conservative in their tastes. This should be taken into consideration when offering unique or unusual gifts.
Taboos
- Belgium is renowned for its chocolate; it is recommended to select the highest quality when offering chocolate as a gift.
- When gifting flowers, it is a good idea to avoid chrysanthemums, lilies, and red roses.
- Flowers should never be given in an even quantity.
- Belgium does not have a large gift-giving business culture, except for around Christmas time when gifts are exchanged.
Taboos
Taboos
- White lilies or chrysanthemums are reserved for funerals.
- It is considered impersonal to gift cash or money.
- Gifts are not normally exchanged in a business setting.
Taboos
- Avoid objects such as knives, letter openers, or scissors, as they can imply the severance of a relationship.
Taboos
- During the Spring Festival, Chinese custom prohibits the use of a broom for three days after New Year’s Day, so as to not sweep away the good luck the New Year brings.
- Clocks are associated with counting the seconds until a person’s death.
- Fans signify scattering or splitting up upon getting married – for example, a young woman will give her parents a fan to signify she is leaving them for her husband.
- Never give a man a green hat - it insinuates his wife is cheating on him.
- Do not gift scissors or sharp objects.
- Do not give a gift in sets of 4 (in Cantonese, the word for “four” sounds very much like the word for “death”).
- Yellow chrysanthemums/white flowers are only for funerals.
- Gifts wrapped in yellow with black writing are only for the dead.
- While red paper and gift-wrap is recommended, red ink is symbolic of severing ties. When signing a card or gifting a pen, red ink should be avoided.
Taboos
- Avoid lilies and marigolds, as they are reserved for funerals.
Taboos
- When gifting flowers, avoid chrysanthemums, as they are customary for funerals and cemetery visits.
- Flowers should never be given in an even quantity.
Taboos
- Do not give knives or scissors as they indicate a desire to sever the relationship.
- Avoid white roses as they are associated with mourning.
Taboos
- Do not gift flowers, as they are associated with weddings or illness and should only be given to very Westernized Egyptians.
- Never give the Qu’ran as a gift, it is an inappropriate personal or business gift because of its religious significance.
Taboos
- Flowers should not be offered in even numbers.
- White or yellow flowers are reserved for funerals—do not offer them as gifts.
Taboos
- Wine should generally not be offered when invited for dinner, as the host typically expects to make that decision themselves.
- When gifting flowers, do not give 13.
- White chrysanthemums and lilies are reserved for funerals.
- Red carnations represent ill will.
Taboos
- Carnations symbolize mourning; lilies and violas are also not good gifts.
- Pointed items such as knives, scissors or umbrellas are considered bad luck and should not be offered as wedding gifts.
- For family members, money is considered very impersonal for a wedding gift.
- In a relationship, shoes are an inappropriate gift as they represent the act of walking away.
Taboos
- Do not give knives or scissors as they indicate a desire to sever a relationship.
- Do not give expensive gifts, as tradition dictates the recipient offer you one in return.
Taboos
- Gifting clocks should be avoided as they symbolize death.
- Blankets are believed to cause a decline in prosperity.
- Giving a green hat implies that the recipient is a cuckold or that his or her sister is not honorable.
- Not wrapping a gift is considered impolite.
- Blue should be avoided as a gift-wrapping color as it is the color of mourning.
- Shoes are not good gifts, as they denote unhappiness and bad luck.
- The Chinese word for four, sounds quite similar to the word for death in many varieties of Chinese. Special care may be taken to avoid occurrences or reminders of the number four.
Taboos
- Gifts should not be accepted with the left hand; this gesture is considered impolite.
Taboos
- The following items are associated with funerals and should be avoided: straw sandals, clocks, handkerchiefs, gifts or wrapping paper in white, black, or blue.
- Items to avoid include scissors, knives or other cutting utensils as they indicate that you want to sever the relationship.
- Avoid giving gifts to an observant Muslim that include alcohol, pork, or pigskin. Other items to avoid gifting include toy dogs or pictures of dogs, underwear, and images of nude or partially clad women.
- For an observant Hindu, avoid giving them beef or cattle products, which includes leather.
Taboos
- Flowers should not be offered in even numbers.
- White or red flowers (especially lilies) are reserved for funerals—do not offer them as gifts.
Taboos
- For life stage events - like weddings or Bar Mitzvah– cash is the proper gift.
- Gifts have a proper time and place with superstitions in mind. For example, no baby showers are held, and no items are bought for babies before they are born. The best etiquette is to have a gift delivered a couple of weeks after the baby is born.
Taboos
- Black and gold should be avoided as gift-wrapping colors, as they are reserved for mourning.
- Purple is considered bad luck and should be avoided when choosing gift wrap or packaging
- Italians never give chrysanthemums as a gift, because they are traditionally reserved for bringing to funerals or cemeteries.
Taboos
- Do not give any gift in 4’s or 9’s (4 has a very close connotation with death, and 9 is unlucky).
- The color white, along with white flowers (especially lilies) represent mourning.
- Gift-givers typically avoid jewelry and house decor, or anything the recipient may feel obliged to wear/display.
Taboos
Taboos
- Do not offer gifts of alcohol.
- Avoid white wrapping paper as it is a symbol of mourning.
- Gifts should not be opened in front of the gift-giver.
Taboos
- Yellow flowers symbolize death.
- Red flowers can carry negative connotations and are believed to cast spells.
- Purple flowers are associated with funerals.
- One should be cautious when gifting silver, as Mexicans are one of the world’s top producers and exporters of silver and thus take much pride in silver products.
Taboos
- Never gift alcohol to a Moroccan.
- Don’t overspend when giving a gift to a Moroccan, as they will want to reciprocate with a gift of equal or greater value.
- Avoid the colors pink, violet, and yellow since those colors are associated with death.
- Gifts typically aren’t opened when received.
Taboos
- Knives should never be gifted.
- Ostentatious or lavish gifts are considered embarrassing and unnecessary.
Taboos
Taboos
- Norwegians never send carnations, lilies or white flowers, as they are displayed at funerals.
- Flowers should never be given in an even quantity.
- Wreaths are never given, even at Christmas.
- Norway is not a large gift-giving business culture, except for around Christmas time when gifts are exchanged.
- Giving a large amount of gifts is perceived as a bribe.
Taboos
- Flowers should not be offered in even numbers.
- White or red flowers (especially lilies) are reserved for funerals—do not offer them as gifts.
Taboos
- Avoid gifts that imply your host’s house is poorly decorated or needs more decoration.
- Opening gifts is private and opening gifts in front of others is considered rude.
- Only send a thank you gift after a business meeting, not during or before. A basket of fruit is appropriate, and will demonstrate how you appreciated the hospitality.
Taboos
- Flowers should not be offered in odd numbers.
- One should avoid offering red or white flowers, especially carnations and lilies.
- Yellow chrysanthemums are associated with funerals.
Taboos
- Red flowers are considered a sign of revolution and should be avoided when gifting flowers.
- The number 13 is considered unlucky.
- The Portuguese do not give lilies or chrysanthemums as a gift, because they are traditionally reserved for funerals.
Taboos
- Never use your left hand to give or accept gifts, or to eat food.
- Never offer a Qatari alcohol. Fruit and expensive gifts are also unacceptable.
Taboos
- Chocolates or flowers are not appropriate gifts for a Russian man.
- Yellow flowers should not be gifted as they can signify illness or separation.
- It is taboo to gift a wallet without a token amount of money inside.
- Many Russians consider gifting sharp objects, like knives or scissors, to be taboo.
- Some Russians consider giving watches as gifts to be a sign of separation or farewell.
Taboos
- Never offer a carpet or gold jewelry to a man.
- Do not offer a gift of alcohol unless it is certain that the recipient drinks.
- Do not offer knives, pork (or pork products), or toy dogs (or gifts that picture dogs).
Taboos
- Avoid wrapping gifts in white as the color symbolizes mourning.
- Avoid giving gifts in quantities of 4, as this number is considered unlucky.
- Do not use the left hand to give or accept a gift.
- Avoid black and other dull colors.
- Avoid giving clocks and handkerchief as gifts. It can be considered ill will in the Chinese culture as these items are associated with death.
- Do not give any gifts made of pigskin to Muslims.
Taboos
- Never give a gift that the recipient cannot repay. Thoughtful, rather than lavish, gifts are always appreciated.
- It is expected to open a gift when it’s received.
- Be sure your gift is wrapped conscientiously and is presentable.
Taboos
- Gifts are not usually opened in front of the giver.
Taboos
- When giving flowers, one should not offer chrysanthemums, dahlias or white lilies.
- One should not give anything associated with the number 13 (considered an unlucky number).
- High quality gifts (something name brand) are acceptable, but anything too extravagant may be considered a bribe.
Taboos
- When doing business in Sweden, it’s recommended that you don’t offer gifts to those who you are doing business with.
Taboos
- Flowers should not be gifted in even numbers—they signify misfortune in Switzerland.
- As lilies are the customary flower for funerals, they should not be offered in gifting circumstances.
- Switzerland is mainly famous for chocolate, cheese, pocketknives and watches. Exercise caution when offering such items as gifts to Swiss people.
Taboos
- The following gifts are associated with funerals: gift wrap in white, black or blue; clocks; towels; handkerchiefs; straw sandals
- Do not give a gift in sets of four (in Taiwanese, the word for “four” sounds very much like the word for “death”).
- Do not give scissors, knives or other cutting utensils as they indicate that you want to sever the relationship.
- Opening gifts hastily or in public view is considered impolite.
Taboos
- Avoid wrapping gifts in green, black or blue as these colors are associated with death and mourning.
Taboos
- As Turkey is a Muslim country, the vast majority of the population does not recognize Christmas.
Taboos
- Never offer a carpet or gold jewelry to a man.
- Do not offer a gift of alcohol unless it is certain that the recipient drinks.
- Do not offer knives, pork (or pork products), or toy dogs (or gifts that picture dogs).
Taboos
- Red roses, white lilies, or chrysanthemums should be avoided when gifting flowers
Taboos
- If you bring flowers, make sure the number of flowers is uneven and do not bring white lilies or yellow flowers. Even numbers of flowers and white lilies or yellow flowers are brought to funerals.
- Do not shake hands or give things across the threshold of a door. It is considered bad luck.
- Gifts are generally not opened when received.
Taboos
- The number 13 is considered unlucky.
- It is considered unseemly to leave the price tag on gifts, but gift receipts are frequently included.
Taboos
- Do not offer handkerchiefs, as they are considered unlucky.
Trade Trends for
Demographics
Population:
Internet users (per 100 people):
Age breakdown:
Urbanization:
Religions:
Fast facts
Demographics
Population: 43,024,374
Internet users (per 100 people): 59.74
Age breakdown:0-14 years: 24.9% (male 5,486,989/female 5,233,968)
15-24 years: 15.7% (male 3,445,086/female 3,301,168)
25-54 years: 38.9% (male 8,345,893/female 8,391,445)
55-64 years: 9.1% (male 1,895,965/female 2,017,330)
65 years and over: 11.4% (male 2,036,545/female 2,869,985)
Urbanization:Urban population: 92.5% of total population
Rate of urbanization: 1.01% annual rate of change
Religions:Nominally Roman Catholic 92% (less than 20% practicing), Protestant 2%, Jewish 2%, other 4%
Fast facts
New restrictions imposed by the Argentinian Government in January 2014 make Argentina a particularly challenging market for international trade; citizens are now limited to two purchases of goods from foreign websites each year. Additionally, consumers will be able to buy only $25 worth of goods from websites abroad each year. Argentinians looking to exceed this amount will have to register with the government as importers.
Other market challenges include slowing economic growth. Nonetheless, Argentina is an attractive market for exporters due in part to its relatively large and educated population.
Argentina is one of the largest economies in South America and has the fourth largest population (42 million).
In 2013, total eCommerce sales were US$3.1 billion, up 48% from the previous year.
The top five products that Argentinian consumers buy online are:
- Travel products (tickets, hotel stays) (28.7%)
- Electronics and accessories (10.9%)
- Food and drink (7.8%)
- Mobile phone products (6.7%)
- Home supplies (3.7%)
In 2013, approximately 1.5 million Argentinians purchased items from foreign websites, about double the number shopping internationally in 2012.
Demographics
Population: 22,262,501
Internet users (per 100 people): 82.3
Age breakdown:0-14 years: 18.1% (male 2,061,973/female 1,957,558)
15-24 years: 13.4% (male 1,531,325/female 1,453,940)
25-54 years: 42% (male 4,748,667/female 4,598,259)
55-64 years: 11.8% (male 1,308,660/female 1,326,220)
65 years and over: 14.7% (male 1,509,460/female 1,766,439) (2013 est.)
Urbanization:Urban population: 89% of total population (2010)
Rate of urbanization: 1.2% annual rate of change (2010-15 est.)
Religions:Protestant 27.4% (Anglican 18.7%, Uniting Church 5.7%, Presbyterian and Reformed 3%), Catholic 25.8%, Eastern Orthodox 2.7%, other Christian 7.9%, Buddhist 2.1%, Muslim 1.7%, other 2.4%, unspecified 11.3%, none 18.7% (2006 Census)
Fast facts
In 2013, almost 90% of online shoppers said they expected to increase or at least maintain their online spending in the next 12 months.
The strength of the Australian dollar in recent years has increased purchasing power for Australian consumers on overseas sites and has been a strong driver of growth.
In a 2012 study, 55% of online shoppers cited lower prices as the most important reason for buying online.
Electronics and clothing account for (respectively) 24% and 22% of overall online expenditures.
Demographics
Population: 8,572,895
Internet users (per 100 people): 80.67
Age breakdown:0-14 years: 13.6% (male 573,146/female 546,596)
15-24 years: 11.6% (male 488,564/female 468,891)
25-54 years: 42.9% (male 1,766,729/female 1,756,880)
55-64 years: 12.7% (male 515,913/female 528,988)
65 years and over: 19.2% (male 670,750/female 906,605)
Urbanization:Urban population: 67.7% of total population
Rate of urbanization: 0.48% annual rate of change
Religions:Roman Catholic 73.6%, Protestant 4.7%, Muslim 4.2%, other 3.5%, unspecified 2%, none 12%
Fast facts
In 2013, the online retail market in Austria grew 19% to €2.6 billion. It is expected to grow 36% from 2013 to 2018.
In 2014, according to Adobe Digital Index, eCommerce sales were expected to hit $91 million on 8 December—the largest shopping day for Austria’s online shoppers.
Mobile commerce is seeing positive growth among Austrian consumers, and it’s expected to account for 13% of all online retail sales in Austria by 2016.
Popular categories for Austria’s online shoppers:
- Apparel and footwear
- Consumer electronics and video games
- Housewares and home furnishings
- Consumer appliances
Demographics
Population: 10,449,361
Internet users (per 100 people): 82.2
Age breakdown:0-14 years: 15.6% (male 830,980/female 797,624)
15-24 years: 11.7% (male 624,486/female 598,904)
25-54 years: 40.4% (male 2,131,869/female 2,086,212)
55-64 years: 13.3% (male 690,395/female 704,284)
65 years and over: 19% (male 836,685/female 1,147,922)
Urbanization:Urban population: 97.5% of total population
Rate of urbanization: 0.32% annual rate of change
Religions:Roman Catholic 75%, other (includes Protestant) 25%
Fast facts
According to Adobe’s Digital Index, 15 December was the largest shopping day in 2014 for Belgian consumers.
From 2013 to 2018, eCommerce in Belgium is expected to grow annually by an average of 23%.
eCommerce in Belgium grew 26% in 2013, to nearly €2 billion.
In 2013, Belgium saw €3.6 billion in B2C eCommerce sales.
Approximately 60% of Belgian consumers have made an online purchase at least once; 25% of consumers order products online at least once per month.
In 2013, Belgium had approximately 1.75 million online consumers.
Online marketplaces are quite popular in Belgium; eBay saw sales increase 30% from 2012-2013.
The most popular product categories in Belgian eCommerce:
- Clothing and accessories
- Home décor
- Multimedia
- Toys
- Kitchen appliances
Demographics
Population: 202,507,013
Internet users (per 100 people): 49.8
Age breakdown:0-14 years: 17.2% (male 124,773,577/female 107,286,198)
15-24 years: 15.4% (male 109,922,192/female 98,325,568)
25-54 years: 46.7% (male 322,161,347/female 308,101,780)
55-64 years: 11.3% (male 77,374,476/female 75,289,733)
65 years and over: 9.4% (male 60,597,243/female 65,753,724) (2013 est.)
Urbanization:Urban population: 50.6% of total population (2011)
Rate of urbanization: 2.85% annual rate of change (2010-15 est.)
Religions:Roman Catholic (nominal) 73.6%, Protestant 15.4%, Spiritualist 1.3%, Bantu/Voodoo 0.3%, other 1.8%, unspecified 0.2%, none 7.4% (2000 census)
Fast facts
Brazilian cross-border online shopping is due to grow 546% in next four years, with a 2018 projections of US$8.4 billion.
Online retail saw healthy growth in 2013, with total online sales increasing by 17%.
Online shopping is expected to nearly double from 2013 to 2018, with projected 2018 sales of R$44.7 billion, or approximately US$20 billion.
Apparel and footwear registered the fastest sales growth in 2013 at 38%.
The demand for Brazilian products bought cross-border online was R$1.5 billion (close to US$750 million) in 2013. In 2018, it’s expected to expand 38% to US$2 billion.
The US is the main market for Brazilian goods bought online, having imported US$425 million last year, followed by China (US$200 million).
Demographics
Population: 34,568,211
Internet users (per 100 people): 86.8
Age breakdown:0-14 years: 15.5% (male 2,753,263/female 2,617,600)
15-24 years: 12.9% (male 2,285,268/female 2,160,005)
25-54 years: 41.4% (male 7,253,587/female 7,067,997)
55-64 years: 13.3% (male 2,285,072/female 2,329,760)
65 years and over: 16.8% (male 2,574,216/female 3,241,443)
Urbanization:Urban population: 81% of total population
Rate of urbanization: 1.1% annual rate of change
Religions:Protestant Roman Catholic 42.6%, Protestant 23.3% (United Church 9.5%, Anglican 6.8%, Baptist 2.4%, Lutheran 2%), other Christian 4.4%, Muslim 1.9%, other and unspecified 11.8%, none 16%
Fast facts
In Canada, 62% of online shoppers purchase cross-border. A third purchase from US websites and 8% purchase from Asian websites. The leading motives to buy from foreign online shops are cheaper prices (41%) and wider product selection (23%).
21% of internet users in Canada have purchased from a US website at least once and 6% from non-US/non-Canada websites.
From 2012 to 2017, internet retailing in Canada is expected to grow 14% annually.
Demographics
Population: 17,363,894
Internet users (per 100 people): 66.5
Age breakdown:0-14 years: 20.7% (male 1,834,247/female 1,760,315)
15-24 years: 16.3% (male 1,442,610/female 1,383,738)
25-54 years: 43.2% (male 3,733,261/female 3,766,912)
55-64 years: 9.9% (male 806,044/female 910,818)
65 years and over: 9.9% (male 720,681/female 1,005,268)
Urbanization:Urban population: 89.2% of total population
Rate of urbanization: 1.09% annual rate of change
Religions:Roman Catholic 66.7%, Evangelical or Protestant 16.4%, Jehovah's Witnesses 1%, other 3.4%, none 11.5%, unspecified 1.1%
Fast facts
Chile has more reach than the average Latin American country in online commerce.
Almost 60% of the audience consists of people less than 35 years old.
Chilean eCommerce sales topped US$1.6 billion in 2013, a 23% increase compared to 2012.
Chile has 4.65 million online shoppers.
13% of online shoppers in Chile have used PayPal to pay for an online purchase.
Chile’s eCommerce market saw 25% growth in 2013.
Consumer electronics and appliances are the mostly commonly purchased products for Chile’s online consumers. The category accounted for 28% of overall online purchases in 2012.
According to A.T. Kearney, 7 out of 10 households using the internet made at least two online purchases in 2013, spending an average of US$158.
Demographics
Population: 1,349,585,838
Internet users (per 100 people): 42.3
Age breakdown:0-14 years: 17.2% (male 124,773,577/female 107,286,198)
15-24 years: 15.4% (male 109,922,192/female 98,325,568)
25-54 years: 46.7% (male 322,161,347/female 308,101,780)
55-64 years: 11.3% (male 77,374,476/female 75,289,733)
65 years and over: 9.4% (male 60,597,243/female 65,753,724) (2013 est.)
Urbanization:Urban population: 50.6% of total population (2011)
Rate of urbanization: 2.85% annual rate of change (2010-15 est.)
Religions:Daoist (Taoist), Buddhist, Christian 3%-4%, Muslim 1%-2% note: officially atheist (2002 est.)
Fast facts
Almost half of China's 591 million internet users buy products online.
In 2013, China overtook Japan as the second largest consumer economy. China's level of consumer spending still remains far below America's, but it is growing much faster in percentage terms.
According to PriceWaterhouseCoopers, eCommerce will help China overtake the US as the world’s largest retail market as early as 2015.
Chinese consumers are expected to spend US$290 billion via online retail sites this year, compared with US$260 billion for their counterparts in the United States.
Global consulting firm Bain & Company projected that online shopping in China would grow at an annual rate of 32% from 2013 through 2015.
Online sales of apparel and footwear, along with food and drink, are set to record annual growth rates of 34% between 2013 and 2018.
Apparel and footwear remained the best-selling product type in online retailing, with sales growing by 43% in 2013 to reach RMB 607.4 billion or US$97.4 billion.
Online retail in China is expected to see an annual growth rate of 25% between 2013 and 2018.
Per capita expenditure in online retailing reached RMB 935.5 in 2012, up from RMB 532.7 in 2011 and was expected to surge 40% to RMB 2,327.6 in 2015.
Security of payment processing is a priority concern for Chinese consumers who are shopping online.
The Chinese tend to make big purchases around Lunar New Year. In 2013, online and brick and mortar retail sales, as well as catering, tourism and entertainment all saw strong demand; national retail sales grew 13.3% year over year.
During the Golden Week holidays (beginning 1 October), hundreds of millions of Chinese hit shopping malls, department stores and boutiques, buying gifts for others as well as presents for themselves. It’s a peak travel time for Chinese citizens: most are given a government-sanctioned seven-day vacation, and shopping has become a fundamental part of the festivities, driving total retail sales of US$127.4 billion during the holiday, with a significant portion spent on luxury goods.
Singles Day (11 November) is the world’s biggest shopping day of the year. The once obscure Chinese holiday has skyrocketed in economic importance, with Chinese online retailers reaping in a total of US$8.2 billion in a 24-hour period.
- In 2013, Singles Day sales grew 83% over 2012.
- Those sales nearly tripled 2013 Cyber Monday sales of US$2.29 billion and more than quadrupled 2013 Black Friday sales of $1.9 billion.
- In 2014, Single’s Day sales in China were expected to exceed US$10 billion.
- Initially only celebrated by single people, Singles Day shopping is an activity for everyone, regardless of relationship status.
- As of 2013, there were 20,000 Chinese and foreign brands marketing their products during the Single’s Day sales event. This included major American brands like Nike, Gap, Toys “R” US, and Forever 21.
- Much of Singles Day shopping is increasingly done via smartphones and mobile devices.
Demographics
Population: 46,245,297
Internet users (per 100 people): 51.7
Age breakdown:0-14 years: 25.3% (male 5,998,645/female 5,720,229)
15-24 years: 18% (male 4,243,251/female 4,099,299)
25-54 years: 41.6% (male 9,515,723/female 9,720,894)
55-64 years: 8.3% (male 1,796,050/female 2,051,948)
65 years and over: 6.7% (male 1,293,258/female 1,806,000)
Urbanization:Urban population: 75.3% of total population
Rate of urbanization: 1.65% annual rate of change
Religions:Roman Catholic 90%, other 10%
Fast facts
The Republic of Colombia is the fourth largest economy in Latin America, and has the third largest population. Among its population, the middle class is a growing segment (composing 35.3% of the population).
According to Cámara Colombiana de Comercio Electrónico (CCCE), in 2013, eCommerce sales in Colombia totalled US$2.5 billion and according to eMarketer, eCommerce in Colombia was expected to reach US$5.2 billion in 2016.
The vast majority of consumers in Colombia make purchasing decisions based on pricing.
Colombia is primarily a cash-driven economy. Only 30% of Colombians hold an account with a formal financial institution and only 10% of adults have a credit card.
Market challenges for sellers include under-invoicing of goods and contraband products sold at steep discounts.
Affluent consumers are the most likely to engage in eCommerce. 85% of affluent consumers reported making a purchase via a desktop or mobile device in a 12-month period. Middle class consumers are slightly less likely, with 60% reporting a digital purchase.
eCommerce engagement varies little among adults aged 25-55 but is lower among 18-24 year olds, likely because this group has less purchasing power.
Electronics/computer products and fashion (apparel, shoes and accessories) are the most popular items for Colombian internet shoppers.
Demographics
Population: 10,627,448
Internet users (per 100 people): 74.1
Age breakdown:0-14 years: 14.9% (male 812,503/female 769,849)
15-24 years: 10.6% (male 576,304/female 547,765)
25-54 years: 43.6% (male 2,377,962/female 2,256,989)
55-64 years: 13.4% (male 687,155/female 735,277)
65 years and over: 17.5% (male 766,402/female 1,097,242)
Urbanization:Urban population: 73.4% of total population
Rate of urbanization: 0.24% annual rate of change
Religions:Roman Catholic 10.4%, Protestant (includes Czech Brethren and Hussite) 1.1%, other and unspecified 54%, none 34.5%
Fast facts
The Czech Republic has approximately 3.85 million online consumers.
Currently, only 4% of Czech consumers buy online from other European countries.
There are approximately 6.6 million internet users in the Czech Republic, and they enjoy some of the fastest internet speeds in the world. They also have high participation rates on social networking sites.
In 2013, the number of Czech digital buyers increased 13%, from 32-36% of the population.
Demographics
Population: 5,569,077
Internet users (per 100 people): 96.1
Age breakdown:0-14 years: 17% (male 485,115/female 460,682)
15-24 years: 13.1% (male 371,258/female 355,984)
25-54 years: 39.2% (male 1,087,993/female 1,093,545)
55-64 years: 12.4% (male 343,685/female 347,732)
65 years and over: 18.4% (male 457,175/female 565,908)
Urbanization:Urban population: 86.9% of total population
Rate of urbanization: 0.5% annual rate of change
Religions:Evangelical Lutheran (official) 80%, Muslim 4%, other (denominations of less than 1% each, includes Roman Catholic, Jehovah's Witness, Serbian Orthodox Christian, Jewish, Baptist, and Buddhist) 16%
Fast facts
Denmark is one of the most web-connected countries in the world, with 96% internet penetration.
According to data from a 2013 Ipsos report, 19% of Danish consumers make digital purchases at least once per month.
Age breakdown of Denmark’s digital buyers:
- 18-30: 30%
- 30-50: 24%
- 50+: 11%
The most popular products categories for Danish online consumers:
- Consumer electronics: 34%
- Clothing/shoes: 33%
- Books: 29%
- Personal care: 20%
- Films/DVDs: 18%
- Photo: 13%
- Sports and leisure: 11%
- Toys: 11%
- Domestic appliances: 9%
Cross-border eCommerce is big business in Denmark. In 2013, Danes spent 17 billion kroner buying goods and services via foreign online shops – almost double what was spent in 2012.
Their main reasons for shopping cross-border via the internet are lower prices and wider selection.
Denmark’s standard of living is among the highest in the world, and the Danes devote about 1% of the gross national product (GNP) towards foreign aid in less developed countries.
B2C eCommerce sales in Denmark totalled US$1.1 billion in 2013 and was expected to grow to US$15.9 billion by 2016.
Demographics
Population: 86,895,099 (July 2014 est.)
Internet users (per 100 people): 49.6 (2013)
Age breakdown:0-14 years: 32.1% (male 14,272,494/female 13,639,550)
15-24 years: 17.8% (male 7,913,351/female 7,536,925)
25-54 years: 38.4% (male 16,942,145/female 16,398,524)
55-64 years: 6.7% (male 2,888,193/female 2,973,531)
65 years and over: 5% (male 1,949,145/female 2,381,241) (2014 est.)
Urbanization:Urban population: 43.5% of total population (2011)
Rate of urbanization: 2.04% annual rate of change (2010-15 est.)
Religions:Muslim (predominantly Sunni) 90%, Christian (majority Coptic Orthodox, other Christians include Armenian Apostolic, Catholic, Maronite, Orthodox, and Anglican) 10% (2012 est.)
Fast facts
Egypt’s eCommerce market is poised to reach US$2.7b in 2020 (nearly twice that of 2014’s $1.4b).
Over 15.2 million Egyptians buy online, which is the most of any country in the Arab world.
Of these eCommerce buyers, 77% are male. 50% of Egyptians purchasing online are between the ages of 18 and 25 years old.
Egyptian consumers prefer to pay cash, and cash on delivery is one of the most popular method of payment for online purchases.
Demographics
Population: 5,268,799
Internet users (per 100 people): 91.5
Age breakdown:0-14 years: 15.8% (male 423,011/female 408,664)
15-24 years: 12.1% (male 326,140/female 313,621)
25-54 years: 38.1% (male 1,021,798/female 983,423)
55-64 years: 14.2% (male 368,355/female 379,957)
65 years and over: 19.8% (male 439,014/female 604,816)
Urbanization:Urban population: 83.7%of total population
Rate of urbanization: 20.47% annual rate of change
Religions:Lutheran 78.4%, Orthodox 1.1%, other Christian 1.1%, other 0.2%, none 19.2%
Fast facts
19% of Finnish consumers shop online at least once per month.
The most popular categories for Finnish eCommerce:
- Consumer electronics
- Apparel and footwear
- Media products
- Housewares and home furnishing
- Personal accessories
In 2013, 33% of Finnish consumers made online purchases from foreign websites, with common categories being clothing (30%), home electronics (22%) and books (15%).
Of Finnish shoppers who made purchases from foreign websites, 41% purchased from British sites and 37% purchased from German sites.
The Finnish eCommerce market is expected to be valued at nearly €4 billion by the year 2019.
In 2014, nearly a quarter (23%) of Finnish consumers intended to do some or all of their Christmas shopping online.
Demographics
Population: 65,951,611
Internet users (per 100 people): 83.0
Age breakdown:0-14 years: 18.7% (male 6,314,779/female 6,029,258)
15-24 years: 11.9% (male 4,017,893/female 3,840,268)
25-54 years: 38.9% (male 12,877,039/female 12,764,229)
55-64 years: 12.6% (male 4,020,974/female 4,287,381)
65 years and over: 17.9% (male 5,029,801/female 6,769,989) (2013 est.)
Urbanization:Urban population: 85% of total population (2010)
Rate of urbanization: 1% annual rate of change (2010-15 est.)
Religions:Roman Catholic 83%-88%, Protestant 2%, Jewish 1%, Muslim 5%-10%, unaffiliated 4%
Fast facts
Online shopping is expected to continue to grow in France, driven by increasing internet access and a larger proportion of French consumers becoming less cautious about online shopping, thanks in part to user-friendly shopping experiences and secure payment options.
Apparel retailers operating online can avoid the strict regulations on sales periods in France, which brick-and-mortar stores have to comply with: a maximum of five weeks of sales per year.
Online market growth from 2012 to 2013: +7%.
28% of consumers buy on overseas websites
Main reasons for shopping on foreign websites
- 62% - items not available from local websites
- 54% - cheaper price
Key issues to address when selling internationally
- 42% - trust
- 40% - shipping costs
Demographics
Population: 81,147,265
Internet users (per 100 people): 84.0
Age breakdown:0-14 years: 13.1% (male 5,435,658/female 5,155,065)
15-24 years: 10.8% (male 4,457,412/female 4,267,366)
25-54 years: 42% (male 17,268,604/female 16,786,146)
55-64 years: 13.3% (male 5,354,690/female 5,469,884)
65 years and over: 20.9% (male 7,360,711/female 9,591,729) (2013 est.)
Urbanization:Urban population: 20.9% (male 7,360,711/female 9,591,729) (2013 est.)
Rate of urbanization: 0% annual rate of change (2010-15 est.)
Religions:Protestant 34%, Roman Catholic 34%, Muslim 3.7%, unaffiliated or other 28.3%
Fast facts
Convenience and price transparency are prompting more and more German consumers to shop online.
Online retailing grew 16% in 2012, reaching total sales of €21.3 billion.
The following categories have some of the highest annual growth rates in online retailing in Germany: toys and games (6.8%), apparel (6.3%), and beauty and personal care (6.2%).
Online market growth from 2012 to 2015: +31%.
Total online spending in 2013: €40.7 billion.
28% of german consumers buy on overseas websites.
Reasons for shopping on foreign websites:
- 71% items not available from local websites
- 47% cheaper price
Demographics
Population: 10,775,557
Internet users (per 100 people): 46.2
Age breakdown:0-14 years: 14.1% (male 781,151/female 735,444)
15-24 years: 9.8% (male 537,849/female 515,359)
25-54 years: 43.2% (male 2,321,709/female 2,337,502)
55-64 years: 12.7% (male 670,270/female 694,399)
65 years and over: 20.1% (male 954,605/female 1,227,269)
Urbanization:Urban population: 61.4% of total population
Rate of urbanization: 0.63% annual rate of change
Religions:Greek Orthodox (official) 98%, Muslim 1.3%, other 0.7%
Fast facts
Despite economic recession, Greece saw a 26% increase in value sales in 2013, reaching €890 million.
Online commerce is expected to continue to grow an average of 16% annually from 2013 to 2018.
Forecast eCommerce growth from 2013 to 2018, per category:
- Apparel and footwear: 294.2%
- Consumer electronics: 226.9%
- Housewares and home furnishings: 164%
- Media products: 116.3%
- Home improvement and gardening: 77.6%
- Consumer appliances: 40.7%
- Beauty and personal care: 16.4%
- Food and drink: 9.3%
- Consumer healthcare: 5.6%
- Toys and games: 4.5%
Apparel and footwear was one of the most popular categories for eCommerce in 2013, as Greek consumers found lower prices, a better range of products and side-by-side comparisons from the same retailer very appealing when shopping.
Greece leads Southern Europe in highest online average spending at €1,345 per shopper.
Demographics
Population: 7,182,724
Internet users (per 100 people): 73
Age breakdown:0-14 years: 11.3% (male 425,289/female 389,622)
15-24 years: 10.7% (male 398,475/female 372,250)
25-54 years: 48.4% (male 1,627,699/female 1,848,730)
55-64 years: 15.1% (male 538,854/female 547,690)
65 years and over: 14.4% (male 486,043/female 548,072)
Urbanization:Urban population: 100% of total population (2011)
Rate of urbanization: 1.04% annual rate of change (2010-15 est.)
Religions:Eclectic mixture of local religions 90%, Christian 10%
Fast facts
Hong Kong is ranked No. 4 (25%) as the most popular market for online shoppers from six key markets: USA, UK, Germany, Brazil, China and Australia. Among these six markets, cross-border online shopping was expected to be worth US$105 billion in 2014, with 94 million consumers regularly buying from overseas websites. By 2018, this will increase nearly 200% to $307 billion with 130 million cross-border online shoppers.
Hong Kong is the fourth-most popular online shopping destination for American cross-border shoppers, with 20% of people saying that they purchased goods from Hong Kong.
17% of Brazilian cross border shoppers purchase goods online from Hong Kong.
Nielsen recently measured consumer confidence and spending intentions in Hong Kong. The study found that global consumer confidence returned to pre-recession levels with an index score of 96 in the first quarter of 2014—the highest score since Q1 2007.
Hong Kong’s consumer confidence score is 15 points higher than the global average. Within the region, consumer confidence in Hong Kong is higher than that in Singapore (99), Taiwan (76) and China (111).
With cross-border eCommerce becoming a mainstream sales channel, Hong Kong’s online small businesses have seen an increase in sales growth by 3.3% in overseas markets in the past year.
Demographics
Population: 1,236,344,631
Internet users (per 100 people): 91.5
Age breakdown:0-14 years: 28.5% (male 187,016,401/female 165,048,695)
15-24 years: 18.1% (male 118,696,540/female 105,342,764)
25-54 years: 40.6% (male 258,202,535/female 243,293,143)
55-64 years: 7% (male 43,625,668/female 43,175,111)
65 years and over: 5.8% (male 34,133,175/female 37,810,599)
Urbanization:Urban population: 31.16% of total population
Rate of urbanization: 3.35% annual rate of change
Religions:Hindu 78.35%, Muslim 14.2%, Christian 2.3%, Sikh 1.9%, other 1.8%, unspecified 0.1%
Fast facts
While one-third (32.4%) of Indian consumers have made cross-border purchases online, more than half intend to shop cross-border in the future.
The Indian eCommerce industry is expected to be valued at US$100 billion by 2019.
In 2015, the number of online consumers in India was expected to grow from 40 million to 65 million.
About 52% of Indian shoppers said they made purchases online as opposed to in-store because of more competitive pricing.
In 2015, mobile accounted for 11% of eCommerce sales. That number was expected to increase to 25% by 2017.
Online marketplaces are an extremely popular choice for India’s online shoppers, with 63% of consumers shopping frequently or very frequently on these sites.
When surveyed, Indian consumers cited speedy and free delivery as an important factor when choosing to purchase online.
Demographics
Population: 253,609,643 (July 2014 est.)
Internet users (per 100 people): 15.8
Age breakdown:0-14 years: 26.2% (male 33,854,520/female 32,648,568)
15-24 years: 17.1% (male 22,067,716/female 21,291,548)
25-54 years: 42.3% (male 54,500,650/female 52,723,359)
55-64 years: 7.9% (male 9,257,637/female 10,780,724)
65 years and over: 6.5% (male 7,176,865/female 9,308,056) (2014 est.)
Urbanization:Urban population: 50.7% of total population (2011)
Rate of urbanization: 2.45% annual rate of change (2010-15 est.)
Religions:Muslim 87.2%, Christian 7%, Roman Catholic 2.9%, Hindu 1.7%, other 0.9% (includes Buddhist and Confucian), unspecified 0.4% (2010 est.)
Fast facts
SP eCommerce predicts that the Indonesian consumer base will rise to 135 million by 2030, making it the third largest consumer base in the world and the seventh largest economy.
Indonesia has the highest percentage of internet users compared to other Southeast Asian countries.
According to McKinsey, 60% of Indonesian adults own a mobile phone. Higher-income Indonesians are flocking to the web, while web-based shopping forums are proliferating. One major commercial bank reports a 300% increase in online transactions over the past year.
There is a significant gap in consumer spending between populated and remote areas. Consumption of staple goods is 60% higher in towns and cities than in rural villages across the archipelago.
Demographics
Population: 4,832,765
Internet users (per 100 people): 78.2
Age breakdown:0-14 years: 21.4% (male 529,140/female 506,857)
15-24 years: 11.9% (male 292,962/female 283,127)
25-54 years: 44.1% (male 1,070,875/female 1,061,396)
55-64 years: 10.1% (male 245,913/female 244,345)
65 years and over: 12.4% (male 275,114/female 323,036)
Urbanization:Urban population: 62.2%of total population
Rate of urbanization: 1.63% annual rate of change
Religions:Roman Catholic 84.7%, Church of Ireland 2.7%, other Christian 2.7%, Muslim 1.1%, other 1.7%, unspecified 1.5%, none 5.7%
Fast facts
Irish consumers are developing serious online shopping habits, spending more time and money online than ever before.
In 2014, online spending by Irish consumers increased by 41% compared to 2013.
Irish consumers love to shop from abroad. In 2012, 75% of online sales were spent on cross-border purchases, amounting to €8.5 million per day.
Black Friday has emerged as a popular holiday for Irish shoppers looking to capitalise on deals online.
In 2014, Irish consumers were expected to spend €22 million on Cyber Monday (1 December); an increase of 17% from 2013.
During the 2014 Christmas holiday season, the average Irish shopper purchased 22 Christmas gifts (31% more than in 2013), and shopped online for an average of 12 gifts.
Demographics
Population: 7,707,042
Internet users (per 100 people): 73.4
Age breakdown:0-14 years: 27.3% (male 1,077,081/female 1,028,192)
15-24 years: 15.7% (male 619,091/female 590,551)
25-54 years: 37.7% (male 1,485,292/female 1,422,352)
55-64 years: 8.8% (male 328,943/female 348,695)
65 years and over: 10.5% (male 355,049/female 451,796) (2013 est.)
Urbanization:Urban population: 91.9% of total population (2011)
Rate of urbanization: 1.73% annual rate of change (2010-15 est.)
Religions:Jewish 75.6%, Muslim 16.9%, Christian 2%, Druze 1.7%, other 3.8% (2008)
Fast facts
In 2009, eCommerce represented 6.4% of Israel's GDP, a figure that is expected to grow to 8.5% by 2015.
In 2012, Israel's online eCommerce market was estimated at NIS 2.25 million.
Over 80% of Israelis bought something online last year, more than in any European country, and they shopped primarily from Chinese merchants.
Israel is one of the top 10 countries in the world transferring money for internet purchases to China.
Demographics
Population: 61,482,297
Internet users (per 100 people): 58.5
Age breakdown:0-14 years: 13.8% (male 4,335,746/female 4,148,249)
15-24 years: 9.9% (male 3,059,140/female 3,035,991)
25-54 years: 43.2% (male 13,133,733/female 13,416,626)
55-64 years: 12.3% (male 3,675,324/female 3,913,918)
65 years and over: 20.8% (male 5,454,283/female 7,309,287)
Urbanization:Urban population: 68% of total population
Rate of urbanization: 0.5% annual rate of change
Religions:Christian 80% (overwhelming Roman Catholic with very small groups of Jehovah Witnesses and Protestants), Muslims NEGL (about 700,000 but growing), Atheists and Agnostics 20%
Fast facts
In 2013, B2C eCommerce exports in Italy grew faster than imports (+28% vs. +13%).
Nearly 24 million Italian consumers have shopped online, and 32% have purchased from a foreign website.
In Italy, tourism accounted for an estimated 55% (€1.1 billion) of B2C eCommerce exports in 2013, while fashion and food were also important growth channels.
Online shopping on mobile devices tripled from 2012 to 2013, jumping from 4% to 12%.
In 2013, eBay led internet sales in Italy with a 19% value share.
From 2013 to 2018, the apparel and footwear category in Italy is expected to grow 83% (or an average of 13% each year), reaching approximately €1.5 billion.
Demographics
Population: 127,253,075 (July 2013 est.)
Internet users (per 100 people): 79.1
Age breakdown:0-14 years: 13.4% (male 8,808,568/female 8,204,514)
15-24 years: 9.7% (male 6,394,809/female 5,958,408)
25-54 years: 38.3% (male 24,149,308/female 24,588,409)
55-64 years: 13.8% (male 8,785,719/female 8,786,968)
65 years and over: 24.8% (male 13,656,792/female 17,919,580) (2013 est.)
Urbanization:Urban population: 91.3% of total population (2011)
Rate of urbanization: 0.57% annual rate of change (2010-15 est.)
Religions:Shintoism 83.9%, Buddhism 71.4%, Christianity 2%, other 7.8%
Note: total adherents exceeds 100% because many people belong to both Shintoism and Buddhism. (2005)
Fast facts
According to a new index of the 30 best countries for online retailing from A.T. Kearney, Japan trails only China as the country with the most eCommerce potential.
Japan is ahead of China in areas like payments and logistics, and its online retail market will grow from $52 billion in 2013 to $80 billion in 2018, according to the Kearney report.
Although the country isn’t nearly as large as China, with 100 million internet users and 75 million online shopper, Japan’s population is quick to adopt technology, including smartphones and tablets, according to the report. Therefore, retailers in Japan need to focus on wowing shoppers with top-of-the-line websites and delivery services.
Perfumes and cosmetics are one of the largest-growing imports for Japan, growing 46.2% in 2012 alone to US$3.4 billion.
Demographics
Population: 7,930,491 (July 2014 est.)
Internet users (per 100 people): 44.2 (2013)
Age breakdown:0-14 years: 35.8% (male 1,457,174/female 1,385,604)
15-24 years: 20.4% (male 826,482/female 788,950)
25-54 years: 35.7% (male 1,421,634/female 1,412,888)
55-64 years: 4.2% (male 160,224/female 169,965)
65 years and over: 3.9% (male 145,515/female 162,055) (2014 est.)
Urbanization:Urban population: 82.7% of total population (2011)
Rate of urbanization: 2/17% annual rate of change (2010-15 est.)
Religions:Muslim 97.2% (official; predominantly Sunni), Christian 2.2% (majority Greek Orthodox, but some Greek and Roman Catholics, Syrian Orthodox, Coptic Orthodox, Armenian Orthodox, and Protestant denominations), Buddhist 0.4%, Hindu 0.1%, Jewish <0.1%, folk religion <0.1%, unaffiliated <0.1%, other <0.1% (2010 est.)
Fast facts
Jordan’s 26-35 year-olds account for at least 42% of total online buyers.
26% of Jordanian shoppers pay by credit card while 70-80% prefer cash on delivery.
While nearly everyone has a smartphone, only 25% of Jordanians have a bank account. Of total transactions by bank account holders, only 5% are mobile or electronic transactions.
With 40% social media adoption and 80% of Jordanian mobile users preferring to use their phone as a digital wallet, there’s great opportunity to expand mobile and electronic commerce.
Demographics
Population: 30, 629, 778
Internet users (per 100 people): 67
Age breakdown:0-14 years: 28.8% (male 4,456,033/female 4,206,727)
15-24 years: 16.9% (male 2,580,486/female 2,511,579)
<25-54 years: 41.2% (male 6,277,694/female 6,114,312)
55-64 years: 7.6% (male 1,163,861/female 1,122,746)
65 years and over: 5.5% (male 777,338/female 862,577)
Urbanization:Urban population: 70% of total population
Rate of urbanization: 2.49% annual rate of change
Religions:Muslim (official) 61.3%, Buddhist 19.8%, Christian 9.2%, Hindu 6.3%, Confucianism, Taoism, other traditional Chinese religions 1.3%, other 0.4%, none 0.8%, unspecified 1%
Fast facts
In Malaysia, 85% of online shoppers spend RM500 or less in a month, while 10% spend RM500 or more, and 5% spend RM1,000 or more in a month.
Many shoppers in Malaysia share their online purchases on social networking sites like Facebook, Twitter and Pinterest.
A growing middle class, a healthy economy and a rapidly developing digital infrastructure are driving growth for both domestic and cross-border eCommerce.
A 2013 study projected that mCommerce would comprise 24% of Malaysia’s eCommerce market by 2015. In comparison, the market share of mCommerce in China and the United States would reach only 10%.
40% of eCommerce transactions in Malaysia are cross-border.
Demographics
Population: 116,220,947
Internet users (per 100 people): 38.4
Age breakdown:0-14 years: 27.4% (male 16,268,424/female 15,587,324)
15-24 years: 18.1% (male 10,566,890/female 10,421,798)
25-54 years: 40.7% (male 22,647,828/female 24,677,965)
55-64 years: 6.9% (male 3,703,316/female 4,337,956)
65 years and over: 6.9% (male 3,574,207/female 4,435,239)
Urbanization:Urban population: 78% of total population
Rate of urbanization: 1.2% annual rate of change
Religions:Roman Catholic 82.7%, Protestant 1.6%, Jehovah's Witnesses 1.4%, other Evangelical Churches 5%, other 1.9%, none 4.7%, unspecified 2.7%
Fast facts
In 2013, 45% of online shoppers in Mexico stated that their reason for shopping online was the ability to buy items from other countries.
In 2013, online shoppers outside of Mexico generated 17% of B2C eCommerce sales for Mexican online stores, up significantly from 9% in 2012.
From 2013 to 2018, the number of online buyers in Mexico will increase 114%, from 8.4 million in 2013 to 18 million in 2018.
eCommerce sales in Mexico was expected to continue to grow at healthy double-digit rates through 2016, with annual sales nearing an estimated US$13 billion.
In 2013, Mexico’s eCommerce sales totalled US$9 billion.
The following are the top five products that Mexicans buy online:
- Music/movies
- Computers
- Clothes and accessories
- Tickets to shows
- Hotel reservations
There are three main reasons that Mexican consumers cite for not buying online:
- Fear of providing credit card information.
- Distrust that personal information will be handled securely.
- Distrust in timely or effective shipping procedures.
37% of Mexican internet users surveyed spend between US$30 and US$75 each time they shop online.
Demographics
Population: 32,987,206 (July 2014 est.)
Internet users (per 100 people): 56
Age breakdown:0-14 years: 26.7% (male 4,479,676/female 4,342,605)
15-24 years: 17.7% (male 2,899,041/female 2,931,856)
25-54 years: 42% (male 6,693,877/female 7,146,696)
55-64 years: 7.3% (male 1,200,733/female 1,203,447)
65 years and over: 6.3% (male 940,291/female 1,148,984) (2014 est.)
Urbanization:Urban population: 57% of total population (2011)
Rate of urbanization: 1.62% annual rate of change (2010-15 est.)
Religions:Muslim 99% (official; virtually all Sunni, <.1% Shia), other 1% (includes Christian, Jewish, and Baha’i), Jewish about 6,000 (2010 est.)
Fast facts
Morocco has more than 10 million internet subscribers nationwide, making it one of the countries in Africa with the highest internet penetration rates.
When shopping online, Moroccans mostly seek out deals and travel offers rather than clothes and electronics. They also pay online bills and use web services.
Over half of Moroccan shoppers only shop on local sites and under a third prefer international merchants.
Demographics
Population: 16,805,037
Internet users (per 100 people): 94.0
Age breakdown:0-14 years: 17.1% (male 1,468,364/female 1,401,651)
15-24 years: 12.2% (male 1,041,181/female 1,002,125)
25-54 years: 40.8% (male 3,436,713/female 3,411,374)
55-64 years: 12.9% (male 1,083,095/female 1,085,929)
65 years and over: 17.1% (male 1,284,788/female 1,589,817)
Urbanization:Urban population: 83% of total population (2010)
Rate of urbanization: 0.8% annual rate of change (2010-15 est.)
Religions:Roman Catholic 30%, Protestant 20% (Dutch Reformed 11%, Calvinist 6%, other Protestant 3%), Muslim 5.8%, other 2.2%, none 42% (2006)
Fast facts
From 2013 to 2014, internet retailing in the Netherlands registered an 8% growth to total €4.1 billion.
Consumer electronics were the most important product for internet retailers in 2013.
Nearly 95% of the Dutch population has home internet access, making the Netherlands a European frontrunner. Additionally, high-speed access has a strong 80% penetration.
According to ComScore, Dutch consumers want more choices when it comes to shopping online, more control over when and where their purchases will be shipped, and a more seamless returns process.
60% of Dutch consumers cite cheaper prices as their main reason for shopping on foreign websites.
Between 2011 and 2013, the percentage of Dutch internet users willing to spend more on products from socially responsible companies grew 11%, from 20% to 31%.
Demographics
Population: 4,401,916
Internet users (per 100 people): 82.8
Age breakdown:0-14 years: 20% (male 450,985/female 429,184)
15-24 years: 13.9% (male 313,711/female 298,427)
25-54 years: 40.4% (male 890,678/female 888,565)
55-64 years: 11.4% (male 245,084/female 255,879)
65 years and over: 14.3% (male 290,429/female 338,974)
Urbanization:Urban population: 86.2% of total population
Rate of urbanization: 1.09% annual rate of change
Religions:Christian 44.3%, Hindu 2.1%, Buddhist 1.4%, Islam 1.1%, no religion/not stated 46.7%
Fast facts
According to Frost and Sullivan, it is predicted that 90% of New Zealanders will have smartphones and 87% tablet ownership by 2018.
PWC predicted that the NZ online shopping market would grow from NZ$3.19 billion in 2012 to NZ$5.37 billion by 2016.
In 2014, the online shopping growth rate was three times that of traditional sales.
A recent Nielsen’s Online Retail Report stated that 86% of New Zealanders made an online purchase in 2013. 74% have used a mobile device to research products.
A World Internet Project New Zealand report in 2013 found that 80% of New Zealanders spend more than an hour online daily, with an internet penetration rate of 91.5%.
Demographics
Population: 5,147,792
Internet users (per 100 people): 95.1
Age breakdown:0-14 years: 18.2% (male 480,176/female 456,128)
15-24 years: 13.1% (male 347,873/female 329,021)
25-54 years: 40.8% (male 1,080,094/female 1,021,370)
55-64 years: 11.7% (male 305,094/female 298,134)
65 years and over: 16.8% (male 375,909/453,748)
Urbanization:Urban population: 79.4% of total population
Rate of urbanization: 1.03% annual rate of change
Religions:Church of Norway (Evangelical Lutheran) 82.1%, other Christian 3.9%, Muslim 2.3%, Roman Catholic 1.8%, other 2.4%, unspecified 7.5%
Fast facts
With 26.9% of the regional market share in online sales (€8.9 billion), Norway is the strongest eCommerce country in Northern Europe.
In 2013, 83% of the Norwegian population shopped online.
61% of Norwegians bought products online at least once per quarter.
52% of Norwegian consumers cite simplicity and convenience as the main reason for buying online.
According to eMarketer, the high price of consumer products in Norway (comparative to Switzerland) drives Norwegian consumers online to search for better deals.
For products priced over $100, Norwegian consumers prefer to take fewer risks and buy locally and in their own language.
Most popular product categories for Norwegian consumers:
- Home electronics: 36%
- Clothing: 24%
- Books: 32%
- Sports/leisure: 18%
- Cosmetics: 17%
- DVDs: 16%
- Footwear: 12%
- Computer/video games: 12%
- CDs: 10%
- Home furnishings: 9%
Preferred payment methods of Norway’s digital buyers:
- Debit/credit card: 67%
- Against invoice: 14%
- PayPal, Payson or other: 14%
- Direct bank payment: 3%
The average online shopper in Norway spends €2,688 per year on online purchases.
In October 2014, 33% of Norwegian internet users stated that they planned to purchase Christmas gifts online.
Demographics
Population: 30,147,935
Internet users (per 100 people): 39.2
Age breakdown:0-14 years: 27.3% (male 4,184,330/female 4,040,096)
15-24 years: 19.2% (male 2,894,168/female 2,889,409)
25-54 years: 39.4% (male 5,715,542/female 6,161,540)
55-64 years: 7.3% (male 1,071,688/female 1,125,100)
65 years and over: 6.9% (male 979,854/female 1,086,208)
Urbanization:Urban population: 77.3% of total population
Rate of urbanization: 1.55% annual rate of change
Religions:Roman Catholic 81.3%, Evangelical 12.5%, other 3.3%, none 2.9%
Fast facts
Peru is Latin America’s second fastest-growing economy.
Thanks to a US-Peru trade agreement in 2006, trade between the two countries has seen a major increase in past years, largely due to the elimination of tariffs on US exports. From 2008 to 2013, US exports to Peru increased by 63%.
PayPal is the preferred payment method of 8% of Peru’s online shopping population.
Peru’s economic growth, coupled with low inflation rates and decreasing poverty, has spurred the emergence of a new middle class and a major increase in consumption. The boom in consumption is unprecedented, leading to a new type of consumer spending on categories such as entertainment, travel and eating out.
Online shopping is a relatively new activity for Peruvian consumers. As consumption and internet access increase, eCommerce sales are poised for significant growth over the next four years. In 2014 alone, the sector grew 18%. From 2014 to 2019, sales are expected to grow on average 13% per year.
When it comes to shopping online, one of the major concerns of Peruvian consumers is the security of their financial transactions. Retailers can encourage consumers to overcome such barriers by prominently featuring payment and security information on their sites in addition to FAQs, payment instructions and shopping guidelines for customers.
Demographics
Population: 107,668,231 (July 2014 est.)
Internet users (per 100 people): 37% (2013 est.)
Age breakdown:0-14 years: 33.7% (male 18,493,668/female 17,753,359)
15-24 years: 19% (male 10,416,358/female 10,044,724)
25-54 years: 37% (male 20,031,638/female 19,796,545)
55-64 years: 5.8% (male 2,882,719/female 3,372,485)
65 years and over: 4.5% (male 2,103,596/female 2,773,139) (2014 est.)
Urbanization:Urban population: 48.8% of total population (2011)
Rate of urbanization: 2.16% annual rate of change (2010-15 est.)
Religions:82.9% (Roman Catholic 80.9%, Aglipayan 2%), Muslim 5%, Evangelical 2.8%, Iglesia ni Kristo 2.3%, other
Fast facts
A Visa study found that Filipino online shoppers prefer local online retailers (80%) for faster deliveries (62%) and less risk of lost orders (55%).
They are also concerned with delivery times (43%) and payment security (45%) when shopping for their items in overseas websites.
According to a recent Nielsen study, Filipinos are eager to spend on new clothes, home improvements and decorating, as well as vacations.
As consumers move into the middle class, they demonstrate a desire for home improvement and also aim for ways to maximise the value of products and services.
Demographics
Population: 38,383,809
Internet users (per 100 people): 62.8
Age breakdown:0-14 years: 14.6% (male 2,881,605/female 2,721,614)
15-24 years: 12.3% (male 2,412,546/female 2,313,222)
25-54 years: 44.1% (male 8,506,429/female 8,408,872)
55-64 years: 14.5% (male 2,632,058/female 2,952,063)
65 years and over: 14.5% (male 2,142,246/female 3,413,154)
Urbanization:Urban population: 60.9% of total population
Rate of urbanization: -0.04% annual rate of change
Religions:Roman Catholic 89.8% [about 75% practicing], Eastern Orthodox 1.3%, Protestant 0.3%, other 0.3%, unspecified 8.3%
Fast facts
About 30% of Polish consumers shop online.
Online shoppers in Poland often buy apparel and accessories, but spend the most on electronics and household goods.
The Polish eCommerce market was estimated to grow to €7.17 billion by the end of 2014.
eCommerce in Poland accounted for approximately 4% of all retail sales in the country.
In general, consumers are attracted by the convenience of shopping (being able to shop 24 hours a day, 7 days a week), competitive prices and the option of home delivery.
A growing number of Polish consumers are no longer afraid of making payments online, which supports growth in the channel.
Due to increasing access to broadband internet, the total number of online consumers is increasing annually.
In 2012, 15% of Polish online shoppers purchased from foreign online shops, and 11% purchased from foreign online auctions.
The main reason Polish consumers cite for online cross-border shopping is the unavailability of a product in Polish online stores.
Demographics
Population: 10,813,834
Internet users (per 100 people): 62.1
Age breakdown:0-14 years: 15.9% (male 893,902/female 821,062)
15-24 years: 11.4% (male 654,102/female 579,440)
25-54 years: 42.2% (male 2,304,503/female 2,260,556)
55-64 years: 11.9% (male 599,380/female 685,279)
65 years and over: 18.4% (male 824,062/female 1,191,548)
Urbanization:Urban population: 61.1% of total population
Rate of urbanization: 0.91% annual rate of change
Religions:Roman Catholic 81%, other Christian 3.3%, other (includes Jewish, Muslim, other) 0.6%, none 6.8%, unspecified 8.3%
Fast facts
Despite economic slowdown, online retailing in Portugal increased 18% in 2013, growing to €540 million and continuing as the fastest-growing channel in retail.
Forecast online retail market growth from 2013 to 2018, per category:
- Food and drink: 157.4%
- Apparel and footwear: 114.2%
- Consumer electronics: 77%
- Toys and games: 30.7%
- Housewares and home furnishings: 26.3%
- Consumer appliances: 18.5%
- Beauty and personal care: 13.5%
With 58% penetration of broadband internet-enabled computers amongst Portuguese households, there is room for growth, and the number of consumers with internet access was expected to increase in 2015.
Online shoppers in Portugal on average spent €954 online in 2013, coming in third for average online spending in Southern Europe (behind Greece and Cyprus, respectively).
38% of Portuguese internet users made online purchases in 2013.
Demographics
Population: 2,123,160 (July 2014 est.)
Internet users (per 100 people): 85.3 (2013 est.)
Age breakdown:0-14 years: 12.5% (male 134,477/female 130,640)
15-24 years: 13.4% (male 208,278/female 75,889)
25-54 years: 69.9% (male 1,228,151/female 256,099)
55-64 years: 3.4% (male 55,386/female 16,156)
65 years and over: 0.9% (male 11,226/female 6,858) (2014 est.)
Urbanization:Urban population: 98.8% of total population (2011)
Rate of urbanization: 3.01% annual rate of change (2010-15 est.)
Religions:Muslim 77.5%, Christian 8.5%, other (includes mainly Hindu and other Indian religions) 14% (2004 est.)
Fast facts
An average Qatari household has three mobile phones, two computers and two smartphones. The most tech-savvy demographic includes citizens between the ages of 15-24.
55% of internet users aim to get information about goods and services, while 25% use the internet to purchase goods and services.
Qatari eCommerce has nearly doubled in the past three years, while mCommerce has nearly tripled since 2012.
Smartphones are the top devices Qataris use to access the internet.
Demographics
Population: 142,500,482
Internet users (per 100 people): 53.3
Age breakdown:0-14 years: 16% (male 11,740,877/female 11,119,318)
15-24 years: 11.5% (male 8,401,971/female 8,045,363)
25-54 years: 45.9% (male 31,945,797/female 33,417,073)
55-64 years: 13.5% (male 8,177,300/female 11,009,712)
65 years and over: 13.1% (male 5,687,515/female 12,955,556)
Urbanization:Urban population: 73.8% of total population
Rate of urbanization: 0.13% annual rate of change
Religions:Russian Orthodox 15-20%, Muslim 10-15%, other Christian 2%
Note: Estimates are of practicing worshipers. Russia has large populations of non-practicing believers and non-believers, a legacy of more than seven decades of Soviet rule.
Fast facts
Consumer electronics and video games accounted for 25% of total online sales in Russia in 2013.
From 2013 to 2018, online retailing in Russia is expected to increase in value at an average rate of 14% per year, up to RU 909.3 billion in 2018.
Online retail recorded the highest growth of any retailing channel in Russia in 2013, accounting for 62% of total non-store retail sales.
Apparel and footwear accounted for 22% of total online sales in 2013, up from 17% in 2011. This increase was due primarily to an expanded range of products available and the various discounts on offer.
Not all of Russia’s internet retailing websites accept credit cards and many Russians still make every effort to avoid paying by card online, preferring instead to use Russian Post payments or bank account transfers.
According to recent research conducted by Morgan Stanley, 58% of Russian online retailing customers prefer to pay for their online purchases using cash on delivery, with a further 49% also using internet and online payments, while 23% prefer to pay for their purchases using bank transfers.
Only 32% of Russian consumers are prepared to use credit cards to pay online, with 12% using mobile payment methods to pay for their online shopping.
According to a Deloitte survey on Russian consumers’ 2014 New Year spending intentions:
- Russians will buy 29% of gifts online.
- 29% of Russians will use smartphones to make purchases, and 66% intend to do so in the future.
- 36% of Russians visit a store to view a product in a competitive environment before purchasing online.
- Immediate discounts are the preferred type of loyalty program for 61% of Russian consumers.
- Convenience (55%) and range of goods (50%) are key criteria for Russian consumers when choosing a retailer.
- Smartphones are the most preferred gifts of Russian men.
- The presents most likely to be gifted are cosmetics (37%), chocolates (32%) and books (20%).
- The average Russian consumer will spend 17% of his or her gift budget on him or herself– the highest proportion among European countries. In most cases, the whole amount will be used to buy a single present.
Demographics
Population: 27,345,986
Internet users (per 100 people): 41.0
Age breakdown:0-14 years: 27.6% (male 3,869,961/female 3,681,616)
15-24 years: 19.3% (male 2,832,538/female 2,458,339)
25-54 years: 45.4% (male 7,086,004/female 5,323,373)
55-64 years: 4.5% (male 674,571/female 555,136)
65 years and over: 3.2% (male 444,302/female 420,146) (2014 est.)
Urbanization:Urban population: 82.3% of total population
Rate of urbanization: 2.38% annual rate of change
Religions:Muslim (official; citizens are 85-90% Sunni and 10-15% Shia), other (includes Eastern Orthodox, Protestant, Roman Catholic, Jewish, Hindu, Buddhist, and Sikh) (2012 est.)
Note: Despite having a large expatriate community of various faiths (more than 30% of the population), most forms of public religious expression inconsistent with the government-sanctioned interpretation of Sunni Islam are restricted; non-Muslims are not allowed to have Saudi citizenship and non-Muslim places of worship are not permitted (2013) (2012 est.)
Fast facts
More than 28 million people live in Saudi Arabia, of whom 15.6 million are internet users and 3.9 million are making online transactions. The majority of these people are aged between 25 and 54.
Despite the low rate of online transactions, online credit card usage is expected to increase. Online transactions vary by gender with only 15% of buyers being females vs. 85% male. This difference will shrink with time; however, online merchants in Saudi Arabia and any other merchants who wish to enter need to better target women, whether through social media campaigns, targeted services or any type of offered products.
There is also a difference in online transaction payments between Saudis and immigrants in the county. Accordingly, 32% of buyers are Saudis, vs. 59% who are non-Arab immigrants. The reason might be that the eCommerce concept is more popular in the West.
Aeroplane tickets are the top online purchase in Saudi Arabia, followed by electronics and hotel reservations. Other categories include entertainment, clothes, books, healthcare, auto parts and sports gear. It should also be noted that most transactions come from Riyadh.
Euromonitor and Goldman Sachs estimate that 19% of total apparel retail in the MENA (Middle East-Northern Africa) region will be online by 2030.
Demographics
Population: 5,567,301
Internet users (per 100 people): 73
Age breakdown:0-14 years: 13.4% (male 381,452/female 364,050)
15-24 years: 17.8% (male 487,593/female 502,637)
25-54 years: 50.3% (male 1,365,872/female 1,434,495)
55-64 years: 10% (male 279,243/female 278,852)
65 years and over: 8.5% (male 214,665/female 258,442)
Urbanization:Urban population: 100% of total population
Rate of urbanization: 1.1% annual rate of change
Religions:Buddhist 33.9%, Muslim 14.3%, Taoist 11.3%, Catholic 7.1%, Hindu 5.2%, other Christian 11%, other 0.7%, none 16.4%
Fast facts
A city-state with a population over 5.4 million, Singapore has a high internet penetration and a high ratio of permanent foreign residents (over 40%) making its eCommerce market ripe for growth.
Singapore’s favourable regulations on duties and taxes have helped to stimulate simple and easy cross-border shopping for Singaporean consumers. For example, items valued at less than US$320 are shipped duty-free.
The most popular shopping destinations for Singapore’s online consumers are:
- United States (52%)
- Europe (12%)
- South Korea (10%)
- China (10%)
- Japan (7%)
- Other (9%)
According to a 2014 survey by PayPal, Singapore’s online commerce market has been growing 38% per year since 2011, reaching a total spend of nearly US$3 billion in 2014. The market is expected to reach US$3.45 billion in 2015, and US$4.92 billion by 2018.
This growth has been driven by 48% growth in Singapore’s online shopper population, from 1.8 million in 2011 to 2.7 million in 2014.
The mobile commerce market saw even faster rates of growth: 65% year on year from 2011, reaching US$1.18 billion in 2014. It is expected to reach US$2 billion by 2018.
Almost all online shoppers in Singapore (96%) own a smartphone.
According to Forrester, 60% of online sales in Singapore result from cross-border transactions.
When surveyed, 50% of Singaporean consumers said they would do all of their shopping online were it possible.
According to a 2014 survey, 33% of Singaporeans purchase online regularly (once per week).
In a 2014 survey, close to half (43%) of Singaporean shoppers said that PayPal was their preferred payment method for online purchases.
Demographics
Population: 48,375,645 (2014 est.)
Internet users (per 100 people): 48.9 (2013 est.)
Age breakdown:0-14 years: 28.3% (male 6,859,518/female 6,815,185)
15-24 years: 20.2% (male 4,914,394/female 4,866,121)
25-54 years: 38.2% (male 9,543,746/female 8,923,605)
55-64 years: 7.1% (male 1,470,282/female 1,950,499)
65 years and over: 6.3% (male 1,205,657/female 1,826,638) (2014 est.)
Urbanization:Urban population: 62% of total population (2011)
Rate of urbanization: 1.21% annual rate of change (2010-15 est.)
Religions:Protestant 36.6% (Zionist Christian 11.1%, Pentecostal/Charismatic 8.2%, Methodist 6.8%, Dutch Reformed 6.7%, Anglican 3.8%), Catholic 7.1%, Muslim 1.5%, other Christian 36%, other 2.3%, unspecified 1.4%, none 15.1% (2001 census)
Fast facts
South Africa has the most unequal distribution of wealth of any country in the world, but its black middle class continues to expand.
Of South African internet users, 70% currently, or expect to, shop online. While eCommerce penetration is relatively low, rates are expected to triple.
Demographics
Population: 49,039,986 (July 2014 est.)
Internet users (per 100 people): 84.8 (2013 estimate)
Age breakdown:0-14 years: 14.1% (male 3,603,943/female 3,328,634)
15-24 years: 13.5% (male 3,515,271/female 3,113,257)
25-54 years: 47.3% (male 11,814,872/female 11,360,962)
55-64 years: 12.4% (male 3,012,051/female 3,081,480)
65 years and over: 12.7% (male 2,570,433/female 3,639,083) (2014 est.)
Urbanization:Urban population: 83.2% of total population (2011)
Rate of urbanization: 0.71% annual rate of change (2010-15 est.)
Religions:Christian 31.6% (Protestant 24%, Roman Catholic 7.6%), Buddhist 24.2%, other or unknown 0.9%, none 43.3% (2010 survey)
Fast facts
With nearly 80% of the population online, Koreans are savvy online shoppers. Some take classes in cross-border online shopping and use parcel forwarding to save on shipping.
Korean customs limit shoppers to spend no more than US$5000 per quarter per credit card. Koreans are avid credit card users, with the average Korean owning five credit cards. The average number of annual credit card transactions comes out to 129.7 transactions per person.
Retail eCommerce accounts for 9.8% of retail sales in the country. It’s the third-largest retail eCommerce market in the APAC region, and the seventh largest eCommerce market worldwide.
Popular eCommerce categories include travel, clothes, household goods, automotive parts and accessories, telecom equipment, and food and beverage.
Demographics
Population: 47,370,542 (July 2013 est.)
Internet users (per 100 people): 72
Age breakdown:0-14 years: 15.4% (male 3,747,028/female 3,531,247)
15-24 years: 9.7% (male 2,377,992/female 2,215,742)
25-54 years: 46.2% (male 11,141,726/female 10,749,877)
55-64 years: 11.3% (male 2,600,682/female 2,738,559)
65 years and over: 17.5% (male 3,514,051/female 4,753,638) (2013 est.)
Urbanization:Urban population: 77% of total population (2010)
Rate of urbanization: 1% annual rate of change (2010-15 est.)
Religions:Roman Catholic 94%, other 6%
Fast facts
Online retailing is expected to increase annually by 17% between 2012 and 2017, rising to €4 billion by the end of 2017. Online retailing is less developed in Spain than in many other European countries, and this is one of the reasons for the high growth projections for online retailing over the forecast period.
Growth in online retailing in Spain has so far been fuelled largely by the increased openness among the general population of Spain with regards to the security of online transactions and the positive reaction to the convenience and other benefits offered by online retailing.
Apparel online retailing is also expected to record positive growth between 2012 and 2017, as lower prices and a wider range of brands are unlikely to be offered through many store-based retailing outlets, especially in certain regions of Spain, making online retailing the most attractive apparel retailing option for increasing numbers of Spanish consumers.
Spanish spending on apparel is projected to grow 24% from 2012-2017.
Demographics
Population: 9,723,809
Internet users (per 100 people): 94.8
Age breakdown:0-14 years: 16.9% (male 847,611/female 800,213)
15-24 years: 12.3% (male 617,054/female 582,755)
25-54 years: 39.2% (male 1,937,091/female 1,872,070)
55-64 years: 11.7% (male 571,079/female 568,093)
65 years and over: 19.8% (male 882,653/female 1,045,190)
Urbanization:Urban population: 85.2% of total population
Rate of urbanization: 0.74% annual rate of change
Religions:Lutheran 87%, other (includes Roman Catholic, Orthodox, Baptist, Muslim, Jewish and Buddhist) 13%
Fast facts
32% of Swedish consumers have purchased goods on a foreign website.
eCommerce in Sweden currently accounts for 6% of total retail sales.
In total, Swedish shoppers spent €8.2 billion on consumer goods purchased online in 2013.
The most popular product categories for Swedish eCommerce are consumer electronics, books, clothing and footwear.
Swedish retail sales on the internet increased by 17% during 2013, with a total turnover of US$5 billion dollars.
Demographics
Population: 8,211,700
Internet users (per 100 people): 86.7
Age breakdown:0-14 years: 15.1% (male 627,952/female 591,528)
15-24 years: 11.4% (male 469,536/female 451,547)
25-54 years: 43.9% (male 1,775,571/female 1,760,456)
55-64 years: 12% (male 484,278/female 486,220)
65 years and over: 17.5% (male 616,009/female 798,419)
Urbanization:Urban population: 72.7% of total population
Rate of urbanization: 0.49% annual rate of change
Religions:Christianity is the predominant religion of Switzerland (70.8% of total resident population). 21.4% of the total population are unaffiliated. The largest minority religion in Switzerland is Islam, most of whom belong to Sunni branch.
Fast facts
Switzerland comprises four main cultural and linguistic regions—German, French, Italian and Romansh. Though Swiss-Germans make up the majority of the population (approximately two-thirds), the disparate cultural and language preferences should not be disregarded when considering the habits and tastes of Swiss consumers.
According to Adobe Digital Index, eCommerce sales were expected to hit $101 million on 8 December 2014—the largest shopping day for Swiss online shoppers.
Online retail is growing stronger than traditional retail in Switzerland, accounting for 6% of the overall retail volume.
In 2014, the total value of online purchases in Switzerland reached €6.7 billion.
Leading product categories for online shopping are consumer electronics, video game hardware, and clothing and accessories.
Online purchasing of clothing and footwear has picked up speed in recent years, chiefly due to competitive pricing, the convenience of being able to shop anytime, and the comfort of home shipping.
Up until 2013, invoices were the most popular payment method in Switzerland, even in the case of online shopping. Of late, preference for credit card payments (40% of online shoppers) and PayPal (35% of online shoppers) has grown considerably.
In 2013, Swiss consumers were among the top-ranked international online shoppers, with 77.4% of internet users having made cross-border eCommerce purchases.
Demographics
Population: 23,359,928
Internet users (per 100 people): 94.8
Age breakdown:0-14 years: 14% (male 1,683,381/female 1,575,789)
15-24 years: 13.4% (male 1,613,197/female 1,526,344)
25-54 years: 47.4% (male 5,539,606/female 5,539,654)
55-64 years: 13.2% (male 1,506,657/female 1,571,208)
65 years and over: 12% (male 1,301,420/female 1,502,672)
Urbanization:Urban population: 78% of total population
Rate of urbanization: 0.1% annual rate of change
Religions:Mixture of Buddhist and Taoist 93%, Christian 4.5%, other 2.5%
Fast facts
In 2013, Taiwan was ranked the 12th-largest trading partner of the United States in goods, placing it ahead of markets such as India and Italy.
Taiwanese consumers are sophisticated and plugged into global consumer trends. US products, as well as products from the region, are well represented there.
Price is often the most important factor for Taiwanese buyers, and foreign products must conform to local standards and labelling regulations.
The main online consumers are young people aged 20-39.
The Taiwanese eCommerce market was projected to hit US$33.34 billion in 2015 and account for half of the overall retail market.
Mobile eCommerce has especially great potential, as nearly 18% of the internet users in Taiwan surf the web via their mobile devices, including tablet computers and smartphones.
Demographics
Population: 67,741,401
Internet users (per 100 people): 28.9
Age breakdown:0-14 years: 17.6% (male 6,117,993/female 5,827,981)
15-24 years: 15% (male 5,194,332/female 4,999,669)
25-54 years: 46.9% (male 15,685,882/female 16,097,245)
55-64 years: 10.9% (male 3,468,620/female 3,893,925)
65 years and over: 9.5% (male 2,830,418/female 3,625,336)
Urbanization:Urban population: 34.1% of total population
Rate of urbanization: 1.6% annual rate of change
Religions:Buddhist (official) 93.6%, Muslim 4.9%, Christian 1.2%, other 0.2%, none 0.1%
Fast facts
According to AT Kearney, Thailand’s eCommerce market has the potential to grow to more than US$12 billion by 2017.
Thailand is set to become one of the largest mCommerce markets in its region, expected to be valued at $9 million by 2018.
According to a 2013 survey, 51% of Thai shoppers said they used mobile devices to shop online because of the convenience and ease of use of online shopping apps.
Thailand’s growing middle class forms the core of the country’s online shopping population. These higher-income consumers spend more on discretionary items such as apparel and consumer electronics from both domestic and international retailers.
Trust in online payment security remains low in Thailand, and many consumers prefer electronic cheques or cash-on-delivery as opposed to entering credit card details online.
Popular eCommerce categories for Thai consumers include travel, hotels and resorts, fashion and accessories, and consumer electronics.
Demographics
Population: 80,694,485
Internet users (per 100 people): 46.3
Age breakdown:0-14 years: 25.9% (male 10,682,900/female 10,201,965)
15-24 years: 17% (male 6,979,955/female 6,703,689)
25-54 years: 42.7% (male 17,375,544/female 17,097,927)
55-64 years: 7.9% (male 3,189,731/female 3,169,450)
65 years and over: 6.6% (male 2,422,983/female 2,870,341)
Urbanization:Urban population: 71.5% of total population
Rate of urbanization: 2.4% annual rate of change
Religions:Muslim 99.8% (mostly Sunni), other 0.2% (mostly Christians and Jews)
Fast facts
Turkey’s fast-growing population and a steady increase in online shopping are expected to support the rapid expansion of eCommerce in the country.
eCommerce in Turkey is expected to grow 16% every year through to 2017, when it will reach a market value of US$6.6 billion.
From 2012 to 2017, internet usage is expected to rise nearly 30%, driving eCommerce growth.
Smartphone usage in Turkey is expected to increase by nearly 125% between 2012 and 2017.
Half of Turkey’s population is under 30 years old and active on social networks. Along with consumers’ open attitudes toward business enterprise, this makes Turkey an ideal country for eCommerce growth.
In 2013, online sales in Turkey jumped 40% as compared to 2012, with more than 50,000 eCommerce portals operating in the country, according to a recent study.
The most popular product categories for online shoppers are clothing, sporting goods, electronic equipment, household goods and travel arrangements.
In 2013, there were more than 50,000 eCommerce portals operating in Turkey.
Demographics
Population: 9,440,000
Internet users (per 100 people): 88.0
Age breakdown:0-14 years: 20.7% (male 597,476/female 570,275)
15-24 years: 13.7% (male 457,647/female 311,673)
25-54 years: 61.5% (male 2,639,018/female 820,915)
55-64 years: 3.1% (male 132,718/female 43,624)
65 years and over: 1% (male 35,071/female 20,388)
Urbanization:Urban population: 84.4% of total population
Rate of urbanization: 2.52% annual rate of change
Religions:Muslim (Islam; official) 76%, Christian 9%, other (primarily Hindu and Buddhist, less than 5% of the population consists of Parsi, Baha'i, Druze, Sikh, Ahmadi, Ismaili, Dawoodi Bohra Muslim and Jewish) 15%
Fast facts
While the UAE’s online retail market is currently quite small, eCommerce is the fastest-growing business and is considered a megatrend, meaning that it is expected not only to have a transformative impact on business but on culture and society as well.
Analysts point to two factors for slow eCommerce growth thus far: a high number of brick-and-mortar shopping malls and slow-growing rates of internet connectivity.
The UAE has some of the highest mobile and smartphone penetrations in the world.
Research has shown that a large number of consumers are using the internet to research products before they buy in stores.
Euromonitor and Goldman Sachs estimate that 19% of total apparel retail in the MENA (Middle East-Northern Africa) region will be online by 2030.
Demographics
Population: 63,395,574 (July 2013 est.)
Internet users (per 100 people): 87
Age breakdown:0-14 years: 17.3% (male 5,625,040/female 5,346,815)
15-24 years: 12.8% (male 4,158,813/female 3,986,831)
25-54 years: 41.1% (male 13,250,434/female 12,807,328)
55-64 years: 11.5% (male 3,589,345/female 3,680,392)
65 years and over: 17.3% (male 4,877,079/female 6,073,497) (2013 est.)
Urbanization:Urban population: 80% of total population (2010)
Rate of urbanization: 0.7% annual rate of change (2010-15 est.)
Religions:Christian (Anglican, Roman Catholic, Presbyterian, Methodist) 71.6%, Muslim 2.7%, Hindu 1%, other 1.6%, unspecified or none 23.1% (2001 census)
Fast facts
Online retailing in the UK increased by 12% in 2013.
Apparel and footwear were the largest online retailing categories in the UK in 2013.
Consumer electronics and video gaming hardware were the fastest-growing categories in online retailing in 2013.
Boxing Day sales:
- Data from Experian Hitwise shows that Boxing Day 2013 was the biggest and busiest day ever for online retailers in the UK.
- British internet users made 129 million visits to retail websites on Boxing Day, a 15% year-on-year increase, making 26 December the biggest online shopping day ever.
- UK consumers spent 17 million hours browsing and shopping online on Boxing Day, contributing to a total of 44.3 million hours shopping online across Christmas Eve, Christmas Day and Boxing Day.
There were 90 million online retail visits on Christmas Eve 2013 (up 6% year-on-year) and 114 million online retail visits on Christmas Day (up 6% year-on-year).
Online market growth from 2012 to 2015: +36%.
30% of consumers who buy on overseas websites.
Reasons for shopping on foreign websites:
- 62% items not available from local websites
- 54% cheaper price
Key issues to address when selling internationally:
- 42% trust
- 40% shipping costs
Demographics
Population: 44,291,413 (July 2014 est.)
Internet users (per 100 people): 41.8 (2013)
Age breakdown:14 years: 14% (male 3,191,247/female 3,013,575)
15-24 years: 11.5% (male 2,610,172/female 2,501,795)
25-54 years: 45% (male 9,639,882/female 10,274,240)
55-64 years: 13.6% (male 2,581,380/female 3,433,568)
65 years and over: 15.9% (male 2,310,652/female 4,734,902) (2014 est.)
Urbanization:Urban population: 68.9% of total population (2011)
Rate of urbanization: -0.26% annual rate of change (2010-15 est.)
Religions:Orthodox (includes Ukrainian Autocephalous Orthodox (UAOC), Ukrainian Orthodox - Kyiv Patriarchate (UOC-KP), Ukrainian Orthodox - Moscow Patriarchate (UOC-MP), Ukrainian Greek Catholic, Roman Catholic, Protestant, Muslim, Jewish
Note: Ukraine's population is overwhelmingly Christian; the vast majority - up to two-thirds - identify themselves as Orthodox but many do not specify a particular branch. The UOC-KP and the UOC-MP each represent less than a quarter of the country's population, the Ukrainian Greek Catholic Church accounts for 8-10% and the UAOC accounts for 1-2%. Muslim and Jewish adherents each compose less than 1% of the total population. (2013 est.)
Fast facts
eCommerce in Ukraine is worth an estimated €2.7 billion, and eCommerce represents roughly 2% of total retail sales.
Across the Ukrainian eCommerce industry, there are about 100 companies who draw in about 10% of Ukraine’s total internet users.
Demographics
Population: 316,668,567
Internet users (per 100 people): 81
Age breakdown:0-14 years: 20% (male 32,344,207/female 31,006,688)
15-24 years: 13.7% (male 22,082,128/female 21,157,025)
25-54 years: 40.2% (male 63,802,736/female 63,581,749)
55-64 years: 12.3% (male 18,699,338/female 20,097,791)
65 years and over: 13.9% (male 19,122,853/female 24,774,052) (2013 est.)
Urbanization:Urban population: 82% of total population (2010)
Rate of urbanization: 1.2% annual rate of change (2010-15 est.)
Religions:Protestant 51.3%, Roman Catholic 23.9%, Mormon 1.7%, other Christian 1.6%, Jewish 1.7%, Buddhist 0.7%, Muslim 0.6%, other or unspecified 2.5%, unaffiliated 12.1%, none 4% (2007 est.)
Fast facts
Online retailing saw 16% growth in 2013, reaching US$208 billion (excluding sales tax).
Online sales of consumer appliances recorded the highest growth in 2013 as the improving housing market and in-store collection option continued to encourage consumers.
Online retailing is expected to have an annual growth rate of 11% from 2013-2018; the fastest of any retailing channel.
One of the biggest pushes by online retailers in 2013 revolved around decreasing shipping times and costs for US online shoppers.
Mobile online retailing is one of the fastest growing areas of commerce in the US. In 2013, the channel accounted for 12% of overall online retailing, up from 8% in 2011.
Mobile online retailing was expected to comprise 18% of overall online retailing by 2016.
Demographics
Population: 28,868,486
Internet users (per 100 people): 54.9
Age breakdown:0-14 years: 28.2% (male 4,143,840/female 3,985,489)
15-24 years: 18.8% (male 2,723,856/female 2,697,672)
25-54 years: 39.6% (male 5,614,922/female 5,818,903)
55-64 years: 7.5% (male 1,030,898/female 1,137,894)
65 years and over: 5.9% (male 755,183/female 959,829)
Urbanization:Urban population: 93.5% of total population
Rate of urbanization: 1.7% annual rate of change
Religions:Roman Catholic 96%, Protestant 2%, other 2%
Fast facts
In Venezuela, the eCommerce sector is valued at US$2.3 billion, comprising 6 million digital shoppers who spend an average of $672 per year.
eCommerce in Venezuela grew 18% from 2013 to 2014.
Venezuela’s skyrocketing inflation rate has driven more consumers online to seek reasonably-priced goods.
Venezuelans are avid users of social media. Of the country’s internet users, 98% are Facebook users.
The most popular interest groups on Facebook include vehicle shopping, holidays and seasonal events, romance, fitness, and family-oriented games and activities.
Shipping by Country for
Pos Indonesiahttp://ems.posindonesia.co.id
FedExwww.fedex.com/id/
Japan Postwww.post.japanpost.jp
Sagawa Expresswww.sagawa-exp.co.jp/english/
Kuroneko Yamatowww.kuronekoyamato.co.jp/en/
DHLwww.dhl.com
FedExwww.fedex.com
UPSwww.ups.com
Correos de Mexicowww.sepomex.gob.mx/English/Paginas/home.aspx
DHLwww.dhl.com
FedExwww.fedex.com
UPSwww.ups.com
Aramexwww.aramex.com
East West Expresswww.atco.com.sa/content/east-west-express
FedExwww.fedex.com/sa
Postenwww.posten.se
Ukrpostwww.ukrposhta.ua
Nova Poshtawww.novaposhta.ua
DHLwww.dhl.com
FedExwww.fedex.com
UPSwww.ups.com