How do I edit my customer service email, phone number, or website URL in my PayPal account?

The feature isn't available for Personal accounts in Hong Kong. To enjoy more of PayPal's business tools, you can upgrade your Personal account to a Business account. To do so, simply click Upgrade to Business Account in your Settings.

For Business account users, here's how you can change your business contact information displayed on the Transaction Details page:

  1. Go to Account Settings.
  2. Click Business information under "Business Profile" on the left of the page.
  3. Click Update beside "Business information."
  4. Click Edit and edit your business details, and click Save.