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Why did I get API error code 10443?

API error code 10443 can be caused by:

  • Setting the parameter PaymentAction to "Sale" with SetExpressCheckout at the first API call.
  • Not granting a third-party the necessary permission to make API calls on your behalf.

If you get this error, try the following:

  • Use the same PaymentAction for the DoExpressCheckout API call you used in the initial SetExpressCheckout API call. PayPal doesn't allow the switch from "Sale" to "Authorization" in a single checkout session.
    Note: If you receive this error at the DoExpressCheckout API call, set PaymentAction to "Authorization."
  • Grant the third-party permission to complete the API call. If you’ve already granted the third-party permission, ensure you used their correct username and selected the required permissions.

See the Developer Portal for a complete list of NVP/SOAP API error codes.

See also:

Add New Third Party Permissions

More ways we can help

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