Activating One Touch™ for Checkouts

Feb 20 2020 | PayPal editorial staff

Checkouts made quicker with One Touch.

One Touch is one of the features PayPal users tell us is one of their favourites. Activating this opt-in allows you to shop, review and pay without needing to type in your financial or account details, as PayPal remembers your preferences and verifies your identity automatically. What’s more, you’ll still enjoy the same Buyer Protection# and refundable return shipping* for eligible purchases. 

How To Activate 
Opting in for One Touch is easy and can be done in a few clicks.  

Step 1: Opt-in during checkout

Activating One Touch can be done during checkout by logging into your account to verify your identity. To avoid misuse of your account, it’s best to only activate this feature on your personal device or computer. 

Step 2: Check for our confirmation email 

We’ll send you an email to confirm your opt-in. And that’s it — you don’t have to do anything else! Remember, you can choose to turn off One Touch at any time you wish. We will also turn it off automatically if you stop using it for a while as an extra precautionary measure to keep your data safe. 

Frequently Asked Questions

Why should I activate One Touch? 

Activating One Touch saves you the hassle of entering your login details whenever you shop online. As payment is done through PayPal, PayPal’s protection of your financial data still applies, as well as Buyer Protection# and refundable return shipping* for eligible purchases.

Does it work across all devices? 

Yes. Once you’ve opted in for One Touch, you can breeze through checkout for that specific device and browser for 6 months. If you’d like to have the same for your other devices, you just need to do the same opt-in when checking out on that device or browser.  

How does PayPal help protect my financial account information when using One Touch? 

We never share full payment information with the stores you shop on, and monitor transactions closely for any possible frauds or unusual activityTo be extra secure, we’ll ask you to log in again whenever you update your PayPal account details or your financial information. This way, we can make sure it’s you and not someone else using your account.

I still don’t feel safe checking out with One Touch. 

If you wish to deactivate it at any point, you can turn it off from your account profile at any time. The opt-in is always there for you when you feel ready. 

What if the account is not mine? 

If you’re shopping from a mobile device that is not your own, simply click on the Not Me button to log out. Using someone else’s account to purchase something means that you’d be making an unauthorised payment. 

Where can I use One Touch? 

One Touch is accepted by millions of online stores worldwide. Don’t forget, you still enjoy Buyer Protection# when you shop with our partners including the following: 


The contents of this site are provided for informational purposes only. You should always obtain independent, professional accounting, financial, and legal advice before making any business decision.

*Up to 3 refunds to the value of $20 USD each until 31st December 2019. Terms and conditions, including our user agreement, shall apply.  


#For eligible orders within 180 days of payment. See Terms and Conditions for further information 


Frequently asked questions.

The PayPal Developer Centre (in English only) offers support for developers who have questions about technical topics, such as APIs, PayPal product integration, or testings. You can also find useful information on the PayPal Community Forum, or contact our technical support specialists on Merchant Technical Support.

Below is a list of common topics searched for by developers: 

Account Authentication
Information about validating your visitor's PayPal account.

Encrypted Website Payments
To make online payments more secure, you can make Encrypted Website Payment buttons that rely on standard public key encryption for protection.

Identity API
PayPal offers a secure commerce Identity API that lets your customers sign in to your web site using their PayPal credentials.

Instant Payment Notification
Instant Payment Notification is a message service that automatically notifies merchants of events related to PayPal transactions.

Merchants, developers, and business solution providers use Invoicing APIs to automate the creation, delivery, tracking, and reconciliation of invoices with an integrated payments solution.

Mobile SDK
Accept PayPal, credit cards and other payments methods through mobile apps.

Name-Value Pair (NVP) API
Information and support on name value pairs and NVP SDKs.

PayPal Checkout
PayPal Checkout gives your buyers a simplified and secure checkout experience that keeps them local to your website or mobile app throughout the payment process.

PayPal Sandbox Support
Information and support for users testing in the PayPal Sandbox environment.

PayPal Shopping Cart
The PayPal Shopping Cart system allows buyers to select multiple items on your website and pay for them with a single payment.

Permissions Service API
PayPal's permissions service enables you to request and obtain authorization to make API calls and take action on behalf of your customers.

The PayPal SOAP API is based on open standards known collectively as web services, which include the Simple Object Access Protocol (SOAP), Web Services Definition Language (WSDL), and the XML Schema Definition language (XSD).

Testing Your Apps in Sandbox
A guide for developers testing their apps in the PayPal Sandbox environment.

Virtual Terminal
Information about PayPal's Virtual Terminal - a web-based application that processes credit and debit cards, replacing swipe machines.

Website Payments Pro
PayPal's Website Payments Pro is an API-based solution that enables merchants and developers to accept credit cards, debit cards, and PayPal payments directly on their website.
Website Payments Standard
You can accept credit cards online easily and offers a streamlined checkout experience to customers using mobile devices.
If you own any PayPal balance, it’ll be your default funding source. However, you can select a debit or credit card as your preferred way to pay, and we'll use it every time when you shop online or send a payment for goods or services. Learn more about how to link a card.

Here's how to set your preference:
  1. Go to Money.
  2. Click Payment preferences.
  3. Select your preferred card, and click Confirm.

Whether you’ve set any preference or not, you can always change again how you want to pay for a transaction during checkout. Simply click Change payment method on the payment page.
Here's how to pay a payment request or invoice:
  1. Go to Activity.
  2. Locate the invoice or payment request, and click Pay.
  3. Review the information, and click Pay or Send Payment Now.
If you don’t have a PayPal account, you can click Pay Now in the payment request or invoice email we sent you, and follow the instructions to sign up for an account to complete the payment.

Learn more about paying online with PayPal in Hong Kong.
PayPal.Me is a faster, easier way to get paid through PayPal. Just share your unique PayPal.Me link with your friends or customers. They can simply tap on your link, type in the amount and confirm to pay. They don’t even have to know your email address or install the PayPal app!

When your customers pay you through PayPal.Me for your products or services, their eligible transactions can enjoy the same benefit of PayPal Buyer Protection.

How do I create my own PayPal.Me link?
Create your link here for free using your name or your business name (for example: If you don't have a PayPal account yet, signup is fast and free.

How do I share my PayPal.Me link?
You can type your PayPal.Me link in your preferred social media site/app, or send it through email or text message. To find your link, simply go to PayPal.Me page and click My PayPal.Me to log in.

Can I use PayPal.Me on my mobile device?
Of course. You can access your PayPal.Me link on mobile phones, desktop computers, and tablets.

Need more information?
How do I set up my PayPal.Me link?
How do I get paid with PayPal.Me?
How do I make a payment using PayPal.Me?
How do I manage my PayPal.Me link?
How secure is PayPal.Me?
The contents of this site are provided for informational purposes only. The information in this article does not constitute legal, financial, IT, business or investment advice of any kind and is not a substitute for any professional advice. You should always obtain independent, professional accounting, financial, IT and legal advice before making any business decision.