PayPal Checkout and how it works

Feb 20 2020 | PayPal editorial staff


If you want to give your customers a more seamless shopping and checkout experience, PayPal Checkout is for you. This option allows you to receive payments more securely while keeping shoppers on your website or mobile app without needing to jump to the PayPal checkout page to complete a purchaseA few clicks or taps is all that is needed from purchase to payment. You can even personalise the experience to make shopping more integrated with your brand 

What is PayPal Checkout? 
PayPal Checkout helps increase checkout conversion rates by allowing consumers the ability to bypass the tedious tasks of filling out their shipping, billing, and bank account information. A recent ComScore study reveals the increase to be up to 61%  47% higher than sites that didn't. Like Website Payments Standard, there are no monthly or setup fees. You only pay when a sale is made. 

How does PayPal Checkout work? 
When customers confirm their order, they pay via a pop-up PayPal checkout flow where they can choose to sign in to their account if they have one. Once they have reviewed and completed their purchases, they’ll be brought back to your page. You can also personalise the checkout process to keep consistent with the rest of their shopping experience. 

How do I get started? 
Before you start, you will need to activate your account. Once you’re done with this step, adding PayPal Checkout to your website is pretty simple.  

Step 1:  If you want to let your customers pay without a PayPal account, make sure you have the first option selected.

Step 2:  Choose how you want to integrate payment onto your website. 

If you already have a shopping cart in place, follow the steps from the provider’s guides to enable PayPal paymentPayPal is commonly pre-integrated with major shopping carts. Some of the partners we work with are featured below, with the full list in our directory. You can also try out a demo or check out our global community forums to see what others have done. 

Step 3: If you do not have a shopping cart, you can add the button directly onto your website. 

Adding the Express Checkout button to your website will require some knowledge on programming language. We have a guide for developers on how this can be done that also shows how you can customise the look to suit your style. If you want to make checking out even faster for your customers by skipping the shopping cart, simply add the button to your product pages.

That’s it! You’re done. If you haven’t, get PayPal Checkout for your website now.
The contents of this site are provided for informational purposes only. You should always obtain independent, professional accounting, financial, and legal advice before making any business decision.

Frequently asked questions.

When you make a payment with your PayPal Hong Kong account, the money can come from your PayPal balance, and your debit or credit card with a Visa, Mastercard, American Express, or Discover logo.  Linking a credit or debit card to your PayPal account is easy and you can start shopping quickly. If cards aren't an option for you, you may top up your PayPal account from your bank account.

You can set up your preferred way to pay, such as a credit card linked to your PayPal account, and we'll use it every time when you shop online or send a payment for goods or services.

If you haven't selected any preferred way to pay, your available PayPal balance (earned through top-up or payments received from others) will be your default payment method. If you don't own any balance, we'll use another payment method linked to your account. If you have some balance but not enough to make the payment, we'll use the balance plus another available payment method.
Website Payment Standard” offers “Add to Cart”, “Buy Now” and “Subscription” buttons, which allows you to accept PayPal payment directly from your website. When your buyers click on the buttons on your website, they’ll be directed to PayPal’s payment page to pay you.
Here's how to create a button:
  1. Go to PayPal buttons.
  2. Select the type of button you want to edit.
  3. Enter the required information, and click Create Button.
  4. Copy and paste your payment button code into your website code.

Here's how to edit a button that you created previously:

  1. Go to PayPal buttons.
  2. Click View your saved buttons on the top right corner of the page.
  3. Click Edit button under "Action" next to the button you want to edit.
  4. Update the information, and click Save Changes.
  • To allow your customer to add personalised text, you can add a text field on the editing page. This field will appear above your button.
  • If you've customised the button, such as adding a dropdown menu or text field, please follow the instructions on the page and implement the HTML code to create your button. For the buttons without customisation, you'll also have the "Email URL" option.
  • You can locate your Merchant ID in your PayPal account profile.
Learn more about other PayPal payment solutions offered in Hong Kong.
Here's how to pay a payment request or invoice:
  1. Go to Activity.
  2. Locate the invoice or payment request, and click Pay.
  3. Review the information, and click Pay or Send Payment Now.
If you don’t have a PayPal account, you can click Pay Now in the payment request or invoice email we sent you, and follow the instructions to sign up for an account to complete the payment.

Learn more about paying online with PayPal in Hong Kong.
To make a payment via PayPal.Me, please open the PayPal.Me link you’ve been sent or type it in your browser. Type the amount you’d like to send and choose how you’d like to pay. If you don’t have a PayPal account, we’ll help you create one. Signup is fast and free.

Can I cancel a payment?
You can only cancel payments which have the "Unclaimed" status. If the payment is completed, you won’t be able to cancel it yourself since your recipient has already received the funds. In this case, you should contact your recipient and ask for a refund.

What's the "PayPal Buyer Protection" checkbox for?
If you’re buying items or paying for a service, check the box to get eligible items covered by for PayPal Buyer Protection. If your transaction fulfils the full eligiblity requirements, you’re covered for the full purchase price plus the original shipping charges. Leave the box unchecked if you’re sending a payment to your friend or family as such payment isn't eligible for PayPal Buyer Protection.

Is there any fee for making a payment using PayPal.Me?
No. There's no fee for PayPal Hong Kong customers to pay for purchases of goods and services. The fee varies for a personal payment to friends and family according to the payment method and destination. Learn more about the personal payment fee details.
The contents of this site are provided for informational purposes only. The information in this article does not constitute legal, financial, IT, business or investment advice of any kind and is not a substitute for any professional advice. You should always obtain independent, professional accounting, financial, IT and legal advice before making any business decision.