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Pay with PayPal.
Activate your account and Return Shipping on Us will cover your eligible PayPal purchases.* Save your PayPal receipt.
Send something back.
Save proof of your return. We'll refund up to 25 USD of return shipping costs for each claim, for up to 12 claims per person per year.
Request a refund.
Visit your account to request a refund within the transaction details. File your claim within 30 days of the return ship date.
Get your refund.
If your claim is approved, we'll apply a refund to your PayPal account within 10 business days.*
- Clothing and accessories
- Electronics and gadgets
- Home goods and decor
- And almost anything else that is shipped to your door!
- Intangible goods, like music or vouchers. If you can't ship it, we can't refund it
- Items the seller excludes from their return policy
- Items you haven't paid for in full with your PayPal account
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