Buyer Protection shieldProtection you need, peace of mind you deserve.

Keeping your financial information secure is absolutely essential when buying and selling online. Whether on a website, in an app, or an invoice payment, trust PayPal to help keep your transactions secure.

Buyer Protection covers you if something goes wrong.

All your eligible purchases are protected with PayPal Buyer Protection. Please refer to our Buyer Protection Policy for more information on timeframes and the dispute resolution process. If your order never arrives or isn’t as described, we’ll help you get a refund.

Buyer Protection Details

Your PayPal login is your personal firewall.

Because PayPal transactions need only your username and password, you don’t expose your sensitive financial information. No need to fill in your credit card number, expiration date, or security code every time you pay.

Secure technology and 24/7

Next-level encryption keeps transactions heavily guarded from start to finish. We monitor all transactions—so even if you let your guard down, we’ve got you covered.

Seller Protection safeguards your sales.

Seller Protection automatically applies to your PayPal sales and helps shield your business from losses on eligible transactions. Protect your online sales, minimize claims and chargebacks, and help prevent merchant fraud. Go ahead, set up shop. We've got your back.

More About Seller Protection

Grow customer trust when you accept PayPal.

PayPal stores your customers’ credit card information more securely. We don’t even share it with you, so you don’t need to worry about putting their data at risk. By accepting PayPal, you’re telling your customers you take their data security seriously.

Protecting your business is serious business to us.

Every year we securely process billions of transactions for more than 200 million active accounts around the world. Buyers and sellers rely on our fraud protection, 24/7 account monitoring, and advanced encryption.

Secure online payments for buyers and sellers.

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