Why won't my payment go through?

It's possible that the payment you're referring to has been stopped by our internal security system.

To provide one of the safest online payment services our internal security system reviews every payment before it's approved. Occasionally, we must stop a payment. This is similar to the way most banks and card companies work. When a payment is stopped, it's not a reflection of you or your account activities, but rather we've noticed a pattern associated with higher-than-normal risk.

Here are some things you can do to help improve the chances of successful payments:

  • Confirm a card in your Wallet.
  • Send the payment using money in your PayPal balance, rather than using a card