If you need to report an unauthorized payment, but you're unable to log in, please Call Us.
If you can log in to your PayPal account:
- Go to your Resolution Center. (This link may prompt you to log in).
- Click Report a problem.
- Select the payment in question and click Continue.
- Select Unauthorized Transaction, click Continue and follow the instructions.
Before reporting a payment to us, check that the payment isn't related to a subscription or payment agreement that you set up.