Security Center


Welcome to the PayPal Security Center. Here, you'll find the latest information on how to buy and sell safely online. You'll get tools to help keep you protected. And you'll learn how we fight fraud 24/7 on your behalf.

Protect yourself from fraudulent emails
 

Stay Triple Safe with PayPal
Learn how we help safeguard your privacy, prevent fraud, and help protect your purchases.
PayPal Protections

Protection for Sellers
Protect yourself from chargebacks

PayPal Buyer Protection
Learn how PayPal covers eligible eBay purchases

Security for Merchants
See how PayPal protects sellers

Verification
Establish your identity for safer online payments

Privacy Policy
See how PayPal protects your personal data

FDIC Pass-Through Insurance
Be assured your funds are protected

Data Security and Encryption
PayPal's data security is state-of-the-art

 
Online Safety Tips


Security Tips
Get information on how to stay protected online

Fraud Prevention Tips:
 For Sellers
Recognize high risk transactions

For Buyers
Avoid fraudulent sellers

Shopping Security Tips
Learn ways to make purchases safely online


Other Resources:
 eBay Toolbar
Download this convenient toolbar, with Account Guard, today

Law Enforcement

 
Report a Problem


Alert Us to Fraud:
 Fake Email/Website (Spoof, Phishing)

Unauthorized Transaction

Violations of PayPal Policy


Solve an Issue:
 Cancel an existing credit card claim

Buyer Complaint Process

Help Center


Open a dispute:
 Item Not Received

Item Significantly Not as Described