Already joined the program and made a return? Make a claim.
1. Return your item
Follow the seller’s return instructions for your purchase. Remember to keep a copy of your return shipping receipt.
2. Submit a Refund Request
Log into your PayPal account, select the purchase you returned and click on “Request return shipping refund”. Submit the return shipping request form, along with proof of your return within 30 days.
3. Receive your refund
You’ll see a refund of up to $30 in your PayPal balance within 10 business days for all approved claims.
RETURN ITEMS ANYWHERE PAYPAL IS ACCEPTED
International return shipping is covered too, because let’s face it - we buy stuff from just about anywhere!
GET YOUR REFUND WITHIN 10 BUSINESS DAYS.
Simply submit your request. We’ll keep you posted on the status of your claim. Once we’ve approved it, you’ll see your refund in your PayPal balance.
JOIN RETURN SHIPPING ON US* - FOR FREE
Shop with confidence knowing you can send your items back.Join for free
*Limitations apply. With this service, you are eligible for up to 12 refunds per calendar year of up to $30 CAD per claim on your return shipping costs. PayPal reserves the right to cancel or modify part or this entire Offer at any time without notice, for any reason in its sole discretion. See full terms and conditions.