How do I void a Canada Post shipping label?

You can void a Canada Post shipping label any time within 48 hours of creating it. You cannot void a label more than 48 hours after you create it.

  1. Find the Canada Post payment for which you created the label on the Summary or Activity pages.
  2. Click Void Label near the bottom of the page.
  3. Click Void Shipment.

Here's the estimated time you can expect to receive a credit (including postage and insurance costs) on your PayPal account after you void a Canada Post shipping label:

  • 15 calendar days on Canada Post labels
  • 30 calendar days on Canada Post Small Packet

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