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How to make a formal complaint to PayPal

PayPal Complaint Code of Practice
At PayPal, we aim to provide you with the highest possible standard of Customer Service. If you feel that the level of service you received was unsatisfactory, please let us know so that we'll have the opportunity to set it right.
How can I make a complaint:
If you require assistance with creating a dispute or claim against a seller, we recommend that you contact our Customer Support or visit the Resolution Center. If you're having difficulties logging into your account or can't recover your password please call us so we can assist you. We will be able to reset your password over the phone.
Formal complaints against PayPal can be submitted by clicking Continue below.
What we'll do and when:
We'll do our best to provide you with an answer or resolution to your complaint within 4 weeks. This timeframe may be extended to 8 weeks to accommodate our investigation. If we need to extend this timeframe, we'll notify you after 4 weeks and outline the investigation to date.
RequiredEmail should be in correct formatErrorYour session has expired. Please log in and try again.We're sorry, but something went wrong. Please try again.Please select onePlease be specificOptionalHelper Text 3Please specify what your complaint is about. You can choose from the list or enter a more suitable reason by selecting other and filling in the text box provided.Enter a signature that matches your name.Enter a valid name.

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