How do I contact PayPal customer service?

The quickest way to reach us is to use the PayPal Assistant chat button on this page. Just tap or click to get started. The PayPal Assistant can answer questions right away or connect you to a live agent by chat or phone.

To contact us on the website: 

1. Go to our Contact Us page. 
2. Describe your reason for contacting to the PayPal Assistant, or select the topic that best fits your situation on the Contact Us page.
3. You'll be offered our available support options, which may include live chat or the option to call us. 

Message Center

Are you looking for an old conversation? If so, you'll find it in your Message Center. Here you can find your chat history or start a new conversation.