Our Refunded Returns service covers your purchases with the exception of the following^:
^Not a complete list. See here for full details.
Return your item
Follow the seller’s return instructions for your purchase. Remember to keep a copy of your return shipping receipt.
Submit a Refund Request
Log into your PayPal account, select the purchase you returned and click on “Request return shipping refund”. Submit the return shipping request form, along with proof of your return within 30 days.
Receive your refund
You’ll see a refund of up to US$20 in your PayPal balance within 10 business days for all approved claims.
Once you've submitted a request, we'll review the details. If it is accepted, you'll receive your refund* in your PayPal account, usually within 10 business days of submission.