About this hold

When you reach the reporting threshold for goods and services payments (more than $20,000 USD and 200 transactions), the US Internal Revenue Service (IRS) requires that you provide us with your tax ID. Without it, your payments are subject to a 24% backup withholding tax. Since we don't have your tax ID yet, your payments are on hold.

What to do next?

Add your tax ID to end the hold and avoid 24% backup withholding.

More about the IRS reporting threshold

More ways we can help

Resolution Center

Fix transaction and account related issues

Tax center

Get your 1099-K and other tax info here

Business Help

Get help with using any of our PayPal products

Technical Help

Find out how PayPal works for your business

Message Center

Send, receive, and view your PayPal messages