This page displays policy updates informing users in advance of important changes to the PayPal service, its User Agreement, or other policies. Please go to “Past Policy Updates” for previous policy updates.
We are updating the PayPal User Agreement and Combined Financial Services Guide and Product Disclosure Statement (PDS). The changes described below will go into effect on 4 September 2019. There is no action needed from you, as these changes will be effective from this date. In the event you would prefer to decline the changes by closing your account, you can do so prior to the above effective date, and the changes will not apply to you.
Amendments to the PayPal User Agreement and PDS
To review the updated User Agreement, please Click HERE.
We are changing the PayPal currency conversion fee to 4% for converting all currencies (including US and Canadian dollars), for transactions that involve a PayPal currency conversion when you pay for goods or services, receive a refund (beyond 1 day from the original payment) or send money. For all other transactions involving a PayPal currency conversion, we are changing the PayPal currency conversion fee to 3%.