Can I log in to my PayPal account if I have a new email address?
If you’re using a new email address, you can still log in to your PayPal account. You need to log in to your account using your old email address. Then add your new email address, confirm it, and remove the old one.
Here's how to add, remove or update an email address:
- Go to your Settings.
- In the "Emails" section, you can add, edit or remove:
- To add a new email address, click +Add. Enter the email address and click Confirm. We'll automatically send you an email to confirm it.
- To update an email address, click Edit next to the address you want to change.
- To remove an email address, click the three dots next to the email address you want to remove, then select Delete.
Here's how to add, remove or update an email address in the PayPal App:
- Log in to your PayPal account.
- Open the menu (three lines or profile icon, depending on your view).
- Under Profile Support, select Your Profile.
- Select the Contact info button.
- In the "Emails" section, select See All.
- Select Add a New Email.
- Enter the new email address and save.
- Go to your email inbox and click the verification link from PayPal to confirm the new email.
Remove an email
- Follow steps 1–5 above to reach See all under Emails.
- Find the email you want to remove.
- Select Remove or the trash/delete icon next to that email.
- Confirm that you want to remove it; note that you cannot remove your current primary email until a different email is set as primary.
Tips:
- To receive money with a newly added email address, you need to confirm the email address first.
- To remove your primary email address, first add a new email address and set it as primary, and then remove the old one.