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Policy Updates

 

Notice of Amendment to PayPal Legal Agreements

Issued: Sept 11, 2018 (for Effective Dates see each individual agreement below)

 

Please read this document.

We’re making changes to the legal agreements that govern your relationship with PayPal. 

We encourage you to carefully review this notice to familiarise yourself with the changes that are being made.

You do not need to do anything to accept the changes as they will automatically come into effect on the Effective Dates shown below. Should you decide you do not wish to accept them you can notify us before the above date to close your account immediately without incurring any additional charges.

Please review the current Legal Agreements in effect
 


Notice of amendment to the PayPal User Agreement.

Effective Date: Sept 11, 2018

 

You can find the PayPal User Agreement currently in force by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

Sections of the PayPal User Agreement have been amended:

  • to clarify and reorganise existing wording, including the following existing sections:

    Section

    Amendment

    Section 3.6 (Refused Transactions)

    This section is amended to further clarify how PayPal will return any refunded or denied payments to you. 

    Section 5.2 (Currency Conversion)

    This section is amended to further clarify what happens when your transaction involves a currency conversion.

    Section A3.2 (Currency Conversion)

    This section is amended in line with the amendments to section 5.2.

    ; and
  • correct minor typographical errors.

 

Notice of amendment to the PayPal User Agreement.

Effective Date: Dec 11, 2018

 

You can find the amended PayPal User Agreement below the version of that agreement currently in force by clicking here or accessing it via the “Legal” or “Legal Agreements” footer on most PayPal site pages.

1. Funding Sources

We have amended section 3.3 (Default Funding Sources) to clarify what we may do and what you may do if the information about your Funding Source changes (for instance, if your credit card expires).  Section 3.3 now reads as follows (with amendments underlined):

3.3 Default Funding Sources. When you make a payment you authorise us to obtain funds on your behalf from your applicable Funding Source, to issue E-money and to transfer the E-money to the recipient or to your Balance in each case according to your instructions and subject to the terms of this Agreement. Please keep your Funding Source information current (i.e. credit card number and expiration date). If this information changes, we may update it at our sole discretion without any action on your part, according to information provided by your bank or card issuer and third parties (including but not limited to our financial services partners and the card networks).  If you do not want us to update your Funding Source information, you may contact your bank or card issuer to request this or remove the Funding Source in your Account Profile. If we update your Funding Source information, we may retain any preference setting attached to it. We may allow you to choose a Preferred Funding Source for certain future Payment Orders in your account preferences on www.paypal.com from time to time. There may be times when your Preferred Funding Source cannot be used, depending on the nature of the Funding Source, the type of Payment Order it is used to fund or the recipient (see also section 3.5). For example (on a non-exhaustive basis):

  1. you select a credit card that has expired;
  2. a Special Funding Arrangement is available to cover the Payment Order instead, in which case PayPal may use the Specific Funding Arrangement to obtain E-money to cover your Payment Order before using your Preferred Funding Source; or
  3. you have a pre-existing Balance available to cover the Payment Order instead, in which case PayPal may use your pre-existing Balance (after any available Special Funding Arrangement) for the E-money to cover your Payment Order before using your Preferred Funding Source.

PayPal may disapply section 3.3.c. and use your Preferred Funding Source to obtain E-money to cover certain Payment Orders even if you have pre-existing Balance, subject further to this Agreement.

2. Currency Conversion

Section 5.2 (Currency Conversion) has been amended further to clarify what happens when you opt out of a currency conversion by PayPal before you complete your payment during checkout.  The relevant part of section 5.2 now reads as follows (presented in context with the clause heading, with added wording underlined):

“5.2 Currency Conversion.

Depending on the country you reside in and the type of Funding Source used for your payment, you may opt out of a currency conversion by PayPal before you complete your payment during checkout, in which case PayPal has no liability to you for your use of other currency conversion options.

…”

3. Fees – Personal Transaction payments

We are pleased to announce that:

  • you won’t be charged any fees (except in respect of Currency Conversion) to send a Domestic Personal Transaction payment (i.e. a Personal Transaction payment to another User with their registered address in the same country);
  • you won’t be charged any fees (except in respect of Currency Conversion) to send a Cross Border Personal Transaction payment in Euro or Swedish Krona to another User with their registered address in the European Economic Area; and
  • you will no longer be charged the Additional Personal Transaction payment Fee for Cross Border Personal Transaction payments.

Section A1 of Schedule 1 now reads as follows:

“A1. Personal Transaction payment Fees

Note that the sender pays the Fee. Please see A4.2.3 of this Schedule 1 for more information.

The Personal Transaction payment Fee will be shown at the time of payment. 

Where there is stated to be a percentage-based Fee and/or Fixed Fee component, please refer to A4.5, A4.6 and A4.7 of this Schedule 1 for more details.

A1.1 Domestic Personal Transaction payment Fees

Activity

Fee

Sending  a Domestic Personal Transaction payment

Free (when no currency conversion is involved)

A1.2 Cross Border Personal Transaction payment Fees

A1.2.1 Cross Border Personal Transaction payments sent to the EEA in Euro or Swedish Krona

Activity

Fee.

Sending  a Cross Border Personal Transaction payment to the EEA in Euro or Swedish Krona

Free (when no currency conversion is involved)

A1.2.2 Other Cross Border Personal Transaction payments

To determine the Fee for a Cross Border Personal Transaction payment sent to a User in a specific country find the country in which the recipient’s registered address is located (second column).   See A4.4 of this Schedule 1 for further reference. Ask the recipient if you are not sure.

Activity

Country of sender’s Account

Country of recipient’s Account

Fee

^

^^

Sending a Cross Border Personal Transaction payment

US, Canada, Northern Europe, Europe I, Europe II

Any other country^^

US, Canada, Northern Europe, Europe I, Europe II

 

1.99 EUR

Any other country^^

3.99 EUR

 ^ Subject to service availability for the recipient registered in the given country.

^^  See Section A4.7 of this Schedule 1 below.”

4. Other changes

Sections of the PayPal User Agreement have been amended to clarify and reorganise existing wording and correct minor typographical errors.