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Notice of Amendment(s) to U.S. PayPal Agreement(s)

Issued: January 29, 2021

 

This Page

This page displays policy updates which notify users of important changes to the U.S. PayPal User Agreement or other online agreements, policies, or statements. Please go to “Past Policy Updates” to view previous policy updates.

 

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

 

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. Otherwise, no further action is needed from you. If you would prefer to decline such changes you will need to close your PayPal account prior to the applicable effective date.

 

Amendments to the PayPal User Agreement
Effective: March 11, 2021

  • We are revising the listed exclusions to PayPal’s Purchase Protection and Seller Protection to be globally consistent and to clarify which transactions are eligible for protection.
  • We are revising PayPal’s Seller Protection so it does not apply where a merchant ships a physical item or fulfills a purchase order more than two days after being notified by PayPal that the transaction is being disputed, reversed, or is otherwise unauthorized.
  • We are clarifying our PayPal Payouts and Mass Pay services terms, including that they may only be used to make multiple or bulk payments, not individual or other ineligible payments, and that merchants are responsible for obtaining the applicable consents from their payout recipients.
  • We are clarifying the terms that govern communications between you and PayPal.
  • We are clarifying PayPal’s data protection roles and responsibilities in connection with the processing of personal data using the PayPal services.
  • We are updating our Agreement to Arbitrate to modify the process and timeframe for submission of and responses to Notices of Dispute, and to clarify the application of American Arbitration Association rules.

 

Amendments to the PayPal Cash and PayPal Cash Plus Terms and Conditions
Effective: March 11, 2021

  • We are clarifying the terms that govern communications between you and PayPal.
  • We are clarifying PayPal’s data protection roles and responsibilities in connection with the processing of personal data using the PayPal services.
  • We are updating our Agreement to Arbitrate to modify the process and timeframe for submission of and responses to Notices of Dispute, and to clarify the application of American Arbitration Association rules.

 

Amendments to the Payflow Gateway Services Agreement
Effective: March 11, 2021

  • We are updating our data protection terms to include provisions applicable to the processing of non-U.S. personal data if and to the extent our merchants are processing non-U.S. personal data. We have also included Standard Contractual Clauses with respect to data transfers from the EU to the United States."

 

Amendments to the Payflow Gateway Services Agreement for eBay Sellers
Effective: March 11, 2021

  • We are updating our data protection terms to include provisions applicable to the processing of non-U.S. personal data if and to the extent our merchants are processing non-U.S. personal data. We have also included Standard Contractual Clauses with respect to data transfers from the EU to the United States."

 

Amendments to the PayPal Payflow Gateway Services for Resold Merchants
Effective: March 11, 2021

  • We are updating our data protection terms to include provisions applicable to the processing of non-U.S. personal data if and to the extent our merchants are processing non-U.S. personal data. We have also included Standard Contractual Clauses with respect to data transfers from the EU to the United States."

 

Amendments to the Advanced Credit and Debit Card Payments and Virtual Terminal Agreement
Effective: March 11, 2021

  • We are updating our data protection terms to include provisions applicable to the processing of non-U.S. personal data if and to the extent our merchants are processing non-U.S. personal data. We have also included Standard Contractual Clauses with respect to data transfers from the EU to the United States."
  • This Agreement is being consolidated with the PayPal Website Payments Pro and Virtual Terminal Agreement and renamed as the PayPal Online Card Payment Services Agreement. The consolidated and renamed PayPal Online Card Payment Services Agreement became effective on December 31, 2020, and the Advanced Credit and Debit Card Payments and Virtual Terminal Agreement will soon be removed from the U.S. Legal Hub. Such changes will not reduce your rights or increase your responsibilities, so this is a courtesy notice only.

 

Amendments to the PayPal Website Payments Pro and Virtual Terminal Agreement
Effective: March 11, 2021

  • We are updating our data protection terms to include provisions applicable to the processing of non-U.S. personal data if and to the extent our merchants are processing non-U.S. personal data. We have also included Standard Contractual Clauses with respect to data transfers from the EU to the United States."
  • This Agreement is being consolidated with the Advanced Credit and Debit Card Payments and Virtual Terminal Agreement and renamed as the PayPal Online Card Payment Services Agreement. The consolidated and renamed PayPal Online Card Payment Services Agreement became effective on December 31, 2020, and the PayPal Website Payments Pro and Virtual Terminal Agreement will soon be removed from the U.S. Legal Hub. Such changes will not reduce your rights or increase your responsibilities, so this is a courtesy notice only.

 

Amendments to the PayPal Online Card Payment Services Agreement
Effective: March 11, 2021

  • We are updating our data protection terms to include provisions applicable to the processing of non-U.S. personal data if and to the extent our merchants are processing non-U.S. personal data. We have also included Standard Contractual Clauses with respect to data transfers from the EU to the United States."
  • This Agreement is a consolidation of the separate PayPal Website Payments Pro and Virtual Terminal Agreement and the Advanced Credit and Debit Card Payments and Virtual Terminal Agreement, renamed as this PayPal Online Card Payment Services Agreement. This PayPal Online Card Payment Services Agreement became effective on December 31, 2020, and the previous versions of the PayPal Website Payments Pro and Virtual Terminal Agreement and the Advanced Credit and Debit Card Payments and Virtual Terminal Agreement will soon be removed from the U.S. Legal Hub. Such changes will not reduce your rights or increase your responsibilities, so this is a courtesy notice only.

 

Amendments to the PayPal Generosity Network Terms and Conditions
Effective: January 25, 2021

  • We are revising our Generosity Network Terms by modifying the current limited-time-only fee arrangement that has been in place. Accordingly, applicable Commercial or Charity Transaction rates will now apply to any Generosity Network Campaign funds received on or after February 25, 2021.

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