Environmental Sustainability

Our Commitment to the Planet

We have a responsibility to properly manage our environmental footprint and an opportunity to help advance global environmental progress. This includes actions focused on mitigating our greenhouse gas emissions, managing our water consumption and resilience, enhancing our waste management practices, and engaging partners across our value chain. Our program is led by a cross-functional working group with representatives from various departments and overseen by members of PayPal’s senior leadership team.

Our Approach to Environmental Sustainability

Managing our Impact

We’re committed to continuously improving our environmental management and reporting by establishing clear goals and objectives, empowering teams, and ensuring transparency. Since 2017, we’ve published annual environmental performance updates in our Global Impact Report and demonstrated meaningful improvements to our management systems and processes. We also continue to enhance our environmental management system in alignment with ISO 14001. Please see our Environmental Policy for additional details.

Mobilizing our People

Our employees care deeply about the environment and volunteer their time and skills throughout the year to address sustainability issues. Whether it’s volunteering on Earth Day, participating in Global Climate Action Week, auditing our office waste streams to boost recycling, or encouraging environmental innovation, we’re harnessing the creativity and passion of our people to advance our sustainability agenda.

Driving Innovation

We’re pursuing opportunities to drive positive environmental impact with our products and services. Recently, we launched the iZettle Ocean Reader, the world’s first card reader made from recycled plastic. The Ocean Reader is a great example of employees innovating to solve complex sustainability issues. We hope this will inspire other companies and products to use more recycled plastics in the future.

Climate Action

We believe that financial security is critical to the resilience of individuals, organizations, and communities impacted by a changing climate. The destabilizing effects of climate change, including increasingly frequent and severe storms, droughts, and heatwaves, are disproportionately borne by the financially underserved.1 As part of our mission to democratize financial services, we are exploring opportunities to mobilize our payments platform and managing our global environmental impacts to support an equitable transition to a climate-neutral economy.

Science-Based Emissions Target

We are developing a company-wide greenhouse gas emissions reduction goal that aligns with the Science Based Targets initiative.

Renewable & Efficient Energy Use

We are identifying and incorporating energy efficiency measures and renewable energy use across our operations. In 2019, we matched 65% of our data center energy use with renewable generation, representing significant progress toward our goal of 100% renewable energy in data centers by 2023.

Transparency & Reporting

As part of our environmental sustainability strategy, we are committed to full transparency of our climate risks and opportunities in line with the recommendations of the Task Force on Climate-Related Financial Disclosures (TCFD) and other environmental reporting standards. We publish our annual energy and emissions inventory in our Global Impact Report and respond to the CDP climate change survey.

Climate
Advocacy

As a global corporate citizen, we recognize the role businesses can play to promote coordinated action across the private, public, and nonprofit sectors to address climate change and other environmental challenges. PayPal has joined coalitions including United for the Paris Agreement and We Mean Business which encourage others to support the objectives of the Paris Climate Agreement. We also lend our support to local, national, and global public policies aligned with our mission and values.

Water Management and Resilience

We’re taking steps to enhance the effectiveness of water measurement and management across our global facilities. We are not a water-intensive business and consume relatively low volumes of water. We’ve implemented various water conservation measures across our operations, including smart-sensor and low-flow fixtures in our offices and water efficiency monitoring at our data centers.

We’ve assessed the water resilience of our global facilities portfolio using analytical tools including the World Resources Institute Aqueduct tool and we periodically update our emergency response plans for addressing extreme weather impacts to our office and data center operations.

Waste Management

Nearly all PayPal offices globally have implemented recycling programs, and many have food waste composting as well. We continue to work with local waste hauling providers and municipal jurisdictions to offer waste recycling in locations where it’s not currently provided.

We have implemented a zero-landfill strategy for electronic waste (e-waste) throughout our operations. For both data center and office electronics, our IT asset disposal service providers are certified to the R2, e-Stewards, or WEEELabex standard for responsible e-waste management.

Partnerships

PayPal is proud to partner with forward-looking organizations dedicated to building a sustainable future.


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