PayPal Chip Card Reader Resource Center
Now that you have your PayPal Chip Card Reader, follow these simple steps to start getting paid:
- If you haven’t already, sign up for a PayPal Here account
- Download the latest PayPal Here app
- Charge your batteries
- Connect the card reader to your phone or tablet. See how.
One device takes them all. Now you can accept chip cards, contactless/NFC (like Samsung and Apple PayTM), and magnetic stripe cards with your new PayPal Chip Card Reader.
About the card reader
The PayPal Here Chip and PIN card reader is an easy to use, quick and secure way to process payments on the go.
To switch the card reader on, press the ON/OFF (power) button located on the top of the reader, once.
To switch the card reader off, press and hold the power button for three seconds. Once off, the card reader will not react to any key presses (except the power button).
To place the card reader to sleep mode, first minimize the app, then press the power button once. In sleep mode, the card reader's power consumption is very low and its Bluetooth connection is off.
To wake the card reader from sleep mode, press any key on the keypad. The card reader will auto connect and ready to use within a few seconds.
Card reader icons
|Flashing Bluetooth = Ready to connect|
|Card reader connected|
Charging your card reader
The card reader is fitted with an internal rechargeable battery that cannot be removed or replaced.
Before using your card reader for the first time, we recommend you charge its battery for at least 3 hours. You can do this by connecting a USB cable from the micro-USB port on the side of the card reader to your computer or any USB plug adaptor.
When charging the device by connecting it with a laptop via the USB cable, make sure that the laptop is connected to a power source, otherwise the device will not charge.
Once fully charged, your reader should last up to 7 days (on standby) or up to 100 transactions.
Checking card reader battery life
There are 2 ways to check the card reader's battery level:
Step 1: The battery icon shown on the card reader’s screen.
Step 2: From the app, tap the credit card icon at the top right of your screen, select About your card reader, which will show the percentage of battery.
When the card reader's battery level is at 30% or less, you will be prompted in the app to recharge it.
When you are not taking payments, the card reader automatically goes into sleep mode.
When you’re ready to take payments again, open up the app then press any button on the card reader - it should reconnect within seconds.
If you are not planning to use the card reader for a while, we recommend you to turn it off. You can turn off the card reader completely by pressing the power button for 3 seconds.
Pairing the card reader with your mobile device
To pair your PayPal Here Card Reader with your mobile device for the first time, follow these steps:
Step 1: Go to your mobile device Settings and turn on Bluetooth. You’ll see a list of available Bluetooth devices.
Step 2: Turn on the card reader. The on-screen Bluetooth icon will start to blink rapidly, indicating that it's ready to connect
Step 3: Select the card reader from the list of available Bluetooth devices. A steady Bluetooth light on the card reader will indicate that it's successfully paired.
Step 4: From now on, your card reader will auto-connect to the app whenever you turn it on.
TIP: To ensure auto-connect works, make sure the card reader is on and the Bluetooth light is on before you open the app.
Bluetooth not picking up card reader?
- Hold down the Bluetooth button, located on the top right of the card reader, until the Bluetooth light is blinking quickly.
- Make sure the reader is charged by connecting the USB cable.
- Go into your Bluetooth settings and remove the card reader from your list. Then run through steps 1-4 again.