Business Resource Center

Grow your business

Simplify your Invoicing with PayPal

Key Facts

  • PayPal Invoicing lets you create professional-looking customized invoices and invoice templates.
  • The invoices can include your company information and logo, your customer’s information, the details of the transaction, and more.
  • PayPal invoices are sent via email and give the customer the option to pay online via PayPal or credit card, or offline via check or cash.
  • You can send reminders easily, as well as track and reconcile invoices and payments.
  • There are no fees for setup, cancellation, or creating and sending invoices, and there’s no monthly charge.
  • Online payment transactions are 2.9% plus 30 cents per sale.
  • Visit PayPal Invoicing

Paperwork isn’t exactly the most glamorous part of owning a small business. Yet, sending out and tracking invoices is essential to making sure that you get paid promptly and that your customers are satisfied with your service. Sometimes, though, it can seem like you’re drowning in a sea of paperwork or spending extra time following up on unpaid invoices. With PayPal Invoicing, you can generate professional-looking invoices that are easy for you to create and track and easy for your customers to pay.

To illustrate how PayPal Invoicing can work for you, let’s look at Joe Harper, owner of Joe’s Golf Equipment.

Invoice example - Generate professional-looking invoices that are easy to create and track.

Generate professional-looking invoices that are easy to create and track.

Meet Joe

Joe opened his golf equipment store in 2009 with a shoestring budget, two employees, and an enduring love for the game. In the ensuing years, his business has grown considerably, especially now that he also sells his goods online.

Lately, however, he’s finding it harder and harder to keep track of the invoices he’s sent, which ones have been paid, and when he received payment. He’s always enjoyed his experience with PayPal’s products and services, so he decided to look into PayPal Invoicing to simplify his invoicing process.

PayPal makes it easy

PayPal Invoicing turned out to be just what Joe was looking for: a fast, intuitive, and accurate tool that made organization a breeze.

For starters, Joe was able to create a personalized, professional-looking invoice quickly and easily that included:

  • His company’s logo and information, including address and phone number
  • Purchase details
  • Shipping and tax information
  • Any additional discounts
  • Terms and conditions
  • A note to his customer

Joe can also create invoice templates that can be reused over and over for future transactions. Or, for regular customers who frequently place repeat orders, he can copy and reuse existing invoices that carry over both the customer’s information and the items ordered.

Once he’s created an invoice, PayPal sends it to his customer via email. The customer can simply click the “Pay Now” button to make a secure payment either through a PayPal account or a major credit card (a PayPal account isn’t required). Once the customer has paid online, the payment shows up in Joe’s PayPal account usually within minutes. The customer can also choose to pay cash or mail a check instead.

Keeping track of those payments is a snap, too, because PayPal Invoicing lets Joe reconcile his invoices and payments automatically online. If he sees that he is missing a payment from a customer, he can send an email reminder with a single click of his mouse. And if the customer sent a check, no problem – he can also use PayPal Invoicing to track payments made offline via cash or check.

Another bonus Joe appreciates is that PayPal Invoicing doesn’t cost an arm and a leg. There are no fees for creating and sending invoices, no setup charges, no monthly fees, and no cancellation charges. Rather, he only pays a fee when he receives a payment online. So, for each payment transaction with a customer, he pays a per-transaction fee of 30 cents plus a small percentage of the sale – 2.9%, which consistently makes selling online easy and clear.

Best of all, though, is the time Joe has saved in sorting through spreadsheets and files and tracking his outstanding invoices. That means Joe has more time to research new clubs, inventory his back room, and maybe even squeeze in 18 holes on the weekend.

A smart move

Joe’s story shows how much you stand to gain from implementing PayPal Invoicing in your business. Any business owner will agree that time is money, and invoicing services from PayPal will save you a bundle. To get started on simplifying your business processes and taking back lost time, go to and see what PayPal Invoicing can do for you.