How can we help?
Common Questions
- I made a mistake when making a purchase with PayPal. How do I get my money back?
- I didn't receive my item or it's different than described. Should I open a dispute?
- How do I confirm my email address?
- How do I remove a limitation from my account?
- Why am I receiving emails from PayPal when I don’t have an account?
- Can I cancel a PayPal payment?
- Why is my payment on hold or unavailable?
- I forgot my password. How do I reset it?
- How do I request a refund?
- How do I report an unauthorized transaction or account activity?
How are we doing?
Help improve the PayPal Help Center experience with some quick feedback.