How can we help?

Due to coronavirus (COVID-19) safety precautions, we currently have limited customer service staffing so wait times may be longer. You can still view answers to frequently asked questions on this page or send us a message, though responses may take longer than usual. You can also view our coronavirus response and FAQs here. Thank you for your patience.

For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents can't take applications over the phone or provide you with the status of your loan. Visit our Help Center for more details on the Paycheck Protection Program.

If you set up Direct Deposit to send your latest tax return to your PayPal Cash Plus account, you may be eligible to receive the federal economic impact payment directly into your personal PayPal account. Refer to our help guide for more details.

Resolution Center

File and manage your disputes

Ask the Community

Find answers or join the conversation

Message Center

Send, receive, and view your PayPal messages

Common Questions

Get customized help with your account and access your message center.