How can we help?
Common Questions
- I didn't receive my item or it's different than described. Should I open a dispute?
- How do I confirm my email address?
- I made a mistake when making a purchase with PayPal. How do I get my money back?
- How do I remove a limitation from my account?
- I forgot my password. How do I reset it?
- Why is my payment on hold or unavailable?
- How do I request a refund?
- How do I report an unauthorized transaction or account activity?
- Policy updates and user agreement changes to Personal PayPal accounts
- How do I check the status of my dispute or claim?