How can we help?
Common Questions
- I didn't receive my item or it's different than described. Should I open a dispute?
- How do I confirm my email address?
- How do I remove a limitation from my account?
- Why is my payment on hold or unavailable?
- I forgot my password. How do I reset it?
- How do I request a refund?
- How do I report an unauthorized transaction or account activity?
- How can I release my payment(s) on hold?
- How do I link a debit or credit card to my PayPal account?
- What should I do about the phasing out of PayPal Enterprise Portal (PEP)?
How are we doing?
Help improve the PayPal Help Center experience with some quick feedback.