Why haven't I received funds that were donated to my charity on GoFundMe or CrowdRise by GoFundMe?
PayPal Giving Fund is the receiving charity for any donation made through GoFundMe and CrowdRise by GoFundMe.
Charities benefitting from GoFundMe and/or CrowdRise campaigns should enroll with PayPal Giving Fund to receive any related grant payments quickly and securely.
Once your charity has enrolled, you will receive funds in our monthly payouts, which occur on or around the 25th of every month. If your charity has enrolled but you haven't received your funds for over 6 weeks, there may be an issue with your account, so please contact us.
Once enrolled, you'll also be able to receive funds we raise to benefit your charity through our other partners, such as eBay, Humble Bundle and PayPal.
We ensure all charities have met the eligibility requirements in our Nonprofit Certification Policy before including them in our programs.
You can learn more about how we grant funds to enrolled and unenrolled charities by reviewing our Donation Delivery Policy.
If you would like to contact us and don’t have a PayPal account, please click here and fill out the form so we can help you resolve your PayPal Giving Fund issues.