How do I cancel my PayPal Payments Pro billing agreement?

*The feature is only available for Business accounts.

Before cancelling your PayPal Payments Pro or Website Payments Pro account, you should double-check whether you need any of the features of this service:

  • Virtual Terminal
  • Direct Payment API
  • Fraud Filters
If you're sure you don't need your Website Payments Pro account after reviewing all of these features, follow these steps:
  1. Click Settings.
  2. Click Money, banks and cards under "Profile" on the left of the page.
  3. Click Manage beside "Monthly account billing."
  4. Click Cancel Agreement.
  5. Confirm that you want to cancel by clicking Cancel Agreement.
If you are using PayPal Payflow Pro you will need to call 888-215-5506 for assistance with closing the account.