How do I stop receiving automated calls and texts?

We value our relationship with our customers and we use technology to enhance your experiences with PayPal.  At times, we may use autodialed calls and prerecorded messages to provide you with important information about your account.

However, you can choose to not receive these calls or text messages at any time.

Here’s how to no longer receive autodialed calls or text messages:

  1. Click Settings near the top of the page.
  2. Click Update next to your mobile phone number.
  3. Uncheck the boxes about contacting you.
To edit other notifications on your account follow the steps below.
  1. Click Settings near the top of the page.
  2. Click Notifications.
  3. Click the email icon next to the notification you'd like to stop receiving.
Tip: Some notifications cannot be turned off for security reasons.