Why was the CFPB refund sent to my PayPal balance and not via check?

PayPal Credit accounts that were linked to an active PayPal account received the refund in their PayPal accounts. PayPal Credit accounts that were not linked to an active PayPal account received the refund in the form of a check For questions about using or withdrawing funds from your PayPal account, please contact PayPal Credit Customer Service at: 1-866-528-3733, Mon-Fri 5:00 AM to 10:00 PM PT and Sat-Sun 6:00 AM to 8:00 PM PT.